UnTangled: AI for Social Good

AI is being sold as freedom, but what if it is quietly making us less free? Jen Frazier and Gozi Egbuonu examine the fragile line between innovation and control, challenging the idea that people must blindly adapt to every new tool placed in front of them. What unfolds is a conversation about power, work, local communities, critical thinking, and the uncomfortable truth behind who benefits when te...

Everyone is talking about AI adoption. Almost no one is talking about what responsibility actually looks like once the hype fades and the real decisions begin. Valerie Ehrlich joins UnTangled for a conversation that cuts beneath the surface of “AI strategy” and into the emotional and organizational tension shaping this moment in history. From leadership pressure to employee resistance, from ethica...

Somewhere between burnout and breakthrough, a new kind of builder is emerging. In this episode of UnTangled, Ryan Baillargeon pulls back the curtain on the emotional whiplash of AI: the fear of becoming obsolete, the grief of watching an industry change overnight, and the unexpected rediscovery of creativity on the other side of it. What starts as a conversation about fundraising technology slowly...

AI is moving faster than most institutions can process — and the social sector is being forced to make decisions before the rules even exist. This conversation with Abby Lupi explores the uncomfortable space between innovation and ethics, where nonprofits, researchers, and technologists are all trying to navigate a future that still feels unfinished. Beneath the discussion about tools and systems...

What happens when you stop asking how AI can make your existing work more efficient and start asking how AI would solve your problem in the first place? Leah Lundberg of Engine 9 and Fracture joins Jen on UnTangled to explore that shift, plus the very real possibility of building a production-ready website in a day without a developer in sight.

The AI conversation has a gate. And it wasn't built by accident. Women are showing up to AI differently, slower, sharper, asking the questions no one else is asking. Anne Murphy (She Leads AI) and Jen Frazier sit down to talk about what happens when you refuse to stay on the consumer side of the biggest shift in a generation. No hot takes. No hype. Just two women in the arena. Read More: https://f...

Jen sits down with Ian Hager, Firefly's Client Relationship Manager, to talk candidly about our adventures with no code website builders. There are so many fun things to experiment with these days. Are they perfect yet? No, but it is an interesting moment in time to document where things are with these tools and hear what others have learned in their forays as well. Read More: https://fireflypartn...

Jen and Jen got into the weeds of what sustainable AI can look like for folks in the social sector who care deeply about these issues. It is more than just picking the right tools, it is about what goes into responsible adoption, creating meaningful guardrails for your team, and thoughtful use. Take a listen!

Dirk from DTG in Vancouver BC shows off a few AI Agents that can help your website visitors navigate through donation workflows, event registrations, volunteer sign ups, grant applications, and more. Tune in to see what folks can build and place on their site in all sorts of strategic ways.

Sal Salpietro from Dataro and Jen break down the basics of predictive AI: What it is, how long it has been around, and what sorts of amazing things it can tell you about your donors and prospects. Read more: https://fireflypartners.com/resources/video/untangled-with-sal-salpietro-the-ai-your-fundraising-team-should-already-be-using/

Jen and Rachel talk through some concrete ideas for nonprofit leadership to get their organizations moving into AI adoption with care and values alignment. Read more: https://fireflypartners.com/resources/video/untangled-with-rachel-kimber-from-stuck-to-strategic/

Jen and Bree did a run down of some of the best sessions at the Cool/Scary AI Summit the day before NTC. It was less, what is this crazy AI thing and more What are the amazing cool things people are already building with AI? It was great fun, eye-opening, and thought-provoking. Read more: https://fireflypartners.com/resources/video/untangled-live-from-ntc-with-bree-benn-hot-takes-from-the-cool-sca...

Jen and Taylor chat about tactical uses of AI for nonprofit teams. We get beyond the unhelpful hype of over-promising cure-alls or doomsday fear mongering and get down to brass tacks. Watch the full episode if you want to learn some valuable and real-life use cases that can help save your team valuable time. Read more: https://fireflypartners.com/resources/video/untangled-with-taylor-wilson-ai-bey...

Ryann and Jen talked about the various types of folks you have at nonprofits and companies when it comes to AI adoption - skeptics sitting in the car in the parking lot, some folks on the beach or wading into the water, and some folks swimming way out past the safety buoys, and how to create a values aligned approach to your organization's use of AI. Read more: https://fireflypartners.com/resource...

Peter Genuardi and Jen Frazier sat down to talk about the amazing tools he and his team at See the Stars have built to help folks navigate the dizzying mix of government websites and forms and processes needed to find out what assistance programs or benefits they are eligible to receive. They are helping take folks the last mile in what is an overly burdensome process that is designed to frustrate...

Jen and Aram Fischer, CEO and Co-Founder of Change Agent AI, talk about the underpinnings of the arguments and ideas around what it takes to build tools from the social good sector. Aram has lived it and has real tales to tell! Read more: https://fireflypartners.com/resources/video/untangled-with-aram-fischer-the-social-sector-cannot-afford-to-sit-this-one-out/

For our first UnTangled episode of the 2026 spring season, Tommy Spann is back! This time he is live coding a new feature on his new company's website using Claude Code, Google Studio, and MS Visual Studio. It is a wild and crazy time when a non-coder can create an entire website, product platform, and more without knowing a line of code! Read more: https://fireflypartners.com/resources/video/ai-n...

In our holiday special, and last UnTangled episode of 2025, Drew Daniels, Founder of GritFound, tells Jen all about End-of-Year giving trends and breaks down what donors can still do before the last 3 days of the year, which are traditionally the biggest giving days of the year. Read more: https://fireflypartners.com/resources/video/untangled-with-drew-daniels-what-to-do-today-for-year-end/

Jen sat down with Delia Coleman, Deputy Director from Equal Rights Advocates, an amazing nonprofit working on gender equity policy. Delia brought up the gender gap in AI adoption, as much or more than we see with women and tech across the board, and what a devastating impact this has on the nonprofit sector. Read more: https://fireflypartners.com/resources/video/untangled-with-delia-coleman-why-th...

Jen and Maan dig into the real secret of AI success: mapping your processes and using automated workflows to break down data silos, save time, and create more personalized experiences for donors, staff, and clients. Together they demystify how practical tools—like Zapier and AI-driven messaging—can turn everyday nonprofit operations into smoother, smarter systems. Read more: https://fireflypartner...

In this episode of UnTangled, I sit down with Mason Weintraub (they/them) for a candid conversation about what digital leaders are truly navigating right now. We talk about the human side of digital work: uncertainty, overwhelm, burnout, and the pressure to keep up. Mason shares why curiosity and humility are becoming essential leadership traits, how the three layers of leadership show up inside o...

Maya and Jen explore how AI is reshaping web design, development, and broader nonprofit operations—not by replacing humans, but by streamlining repetitive tasks so teams can focus on strategy, clarity, and storytelling. Jen and Maiya dig into practical examples from their own agencies, from content-workflow tools to smarter internal processes, and highlight how nonprofits can prepare by documentin...

Jen sat down with Kronda Adair of Karvel Digital, who walks us through why most “systems work” doesn’t work—and introduces a new visual tool that’s designed specifically to help teams operationalize their knowledge, not just diagram it. What makes this different: Kronda shares her screen and gives us a live demo of Decision Grade documentation that actually supports decision-making in real time—no...

In this episode of UnTangled, Jen Frazier talks with Ted Fickes of Bright+3 about staying grounded while doing good work in uncertain times. They dive into how nonprofit leaders can plan, cope, and keep moving forward without burning out—plus practical ideas for authentic connection, digital strategy, and end-of-year fundraising sanity. Read more: https://fireflypartners.com/resources/video/resili...

Jen and Pam from Firefly chat about all things fundraising to prepare folks for the EOY giving season. Read more: https://fireflypartners.com/resources/video/untangled-with-pam-trzop-hot-takes-on-fundraising-in-2025-dafs-ytd-trends-and-eoy-prep/