Unprofessional

In this episode, meet Natasha Miller, CEO of Entire Productions. From envisioning a career in performance art to leading a multi-million-dollar entertainment production company. Explore the secrets behind their success, including branding prowess and streamlined processes. Discover Natasha's insights on marketing, continuous improvement, and the human touch in business. Learn from her experie...

In this episode, we delve into Jordan Passman's journey as the founder and CEO of Score a Score, uncovering his path into entrepreneurship. His business, driven by aiding musicians in showcasing their music in films and series, addresses a significant need. Jordan shares engaging stories, highlights music's influence in daily life, and debunks common misconceptions about music production...

In this episode, join us as we unravel the story behind Iconic, the e-commerce giant renowned for its zero sugar proteins, led by founder Billy Bosch. Explore the essence of standing out in a saturated market, emphasizing the crucial importance of identifying what sets your brand apart. Moreover, delve into an intriguing discussion about entrepreneurs' values, personal growth, and the lasting...

Today, Hilary sits down with Greg Eisen, a seasoned entrepreneur and Petra business coach. Greg emphasizes the significance of tailored processes that align with your company's mission and vision. He also highlights the crucial role of CEOs in staying connected to the front line of their business, even while delegating tasks. Prepare to elevate your business game and unlock the potential of p...

In this episode, we're diving into the role of training development and its significance within the PDCA process. Today, our focus is on the fundamental step of training development and how it plays a role in providing teams with essential skills and knowledge, enhancing our business's day-to-day operations. Furthermore, we will explore strategic facets of training development, such as t...

Want to boost your business success? Start with your employees! Building a positive and productive relationship with your workforce is key to success in today's cutthroat market. But how can you achieve this? By implementing processes that foster communication, collaboration, and transparency within your organization. And who better to guide you than Krystyn Sadler, President of Mosaic Consul...

We are celebrating 100 episodes! In this special episode dedicated to our community, we're unveiling three services designed to supercharge your processes and create a lasting impact with your clients. Listen to the transformative journeys of Petra, Mosaic, and Natura Landscapes. These companies' stories offer a sneak peek into the power of continuous process improvement. This episode of...

In this episode, we explore the impactful "ACT" phase of PDCA, highlighting its value in practical application and advocating process standardization for peak performance. Today, we emphasize updating hiring and onboarding procedures post-"Go Live" to align with changes. Ensuring new hires receive current training is vital and reinforced by recording sessions. We also address t...

In today’s episode, the Director of Training at The ONE Thing company, Chris Dixon, joins us to talk about the bestseller book The ONE Thing and its methodology that keeps people referring it.  Chris shares insights on how identifying our 'one thing' can transform our lives. Get ready to embrace personal growth and the beauty of simplicity. Say goodbye to productivity myths and hello to...

In this episode, we delve into the seventh stage of the PDCA process known as "Sustain the Process and Monitor Results." Our focus is on maintaining processes, which corresponds to the "Check" phase. Today, we shed light on a common challenge: the tendency to abandon processes when progress is slow. Ensuring the sustained operation and vigilant monitoring of processes is vital...

In this episode, we dive into an exclusive interview with Mandy Burage, President of Petra Coach, who shares invaluable insights on embracing processes, investing in employee development, and creating a connected work environment. Get ready to unlock the key to success and unleash your full potential with Mandy's expert advice. Don't miss this opportunity to gain insider knowledge on coa...

In this episode, we delve into a critical phase of the PDCA process: the "Go Live" step. We will shed light on the transformative potential of the "Go Live" phase in the PDCA process. From discovering errors to embracing change and creating impactful communication. Additionally, we'll navigate the process of transitioning to a new approach and addressing strategic facets o...

Jim Taszarek, President and Co-Founder of Market Enginuity, joins us this week to unveil the secrets to growing revenue and strengthening processes. Join us as Jim shares his invaluable insights, taking us through the dynamic world of audio and the pivotal role of effective processes. CEOs, get ready to make processes your secret weapon for unstoppable scalability. This episode is a powerhouse of...

In this episode we delve into the overview of the PDCA process. Our goal is to help you gain a clear understanding of the steps you need to become acquainted with before diving into each individual one separately. This comprehensive overview streamlines Toyota's concepts, making them easier for you, our audience, to grasp. Don't miss out—tune in and expand your knowledge! TIME STAMPS [04...

Being a boss is not the same as being a leader. A leader directs and motivates a team without imposing their own ideas to generate a positive result, while a boss is an imposed authority that uses its power to command or issue orders to one or more people. However, there are many concepts, as there are leadership types. In this episode, we talk about intuitive leadership with our guest Susan Brady...

In this episode, our main focus will be on the pivotal fifth step of the PDCA Process: Developing Countermeasures. We'll dive into the process of creating appropriate countermeasures, emphasizing the significance of a realistic approach. We discussed effective ways to manage the 30-day sprint of development, which sets the premises for making a substantial impact. Additionally, we'll hig...

In this episode, Josh discusses the significance of driving consistency through effective processes and how routine can help you break free from the mundane. As a CEO, it's crucial to do the right things to ensure business success, and BPM can be the secret sauce to achieve that. While processes may not be glamorous, they are a powerful tool that can transform your business. By optimizing you...

Get ready to plant the seeds of success in your business with Josh Senneff, President and COO at Natura. During our conversation, Josh sheds light on the perils of unresolved problems within a company and emphasizes the urgency of addressing them promptly. He also underscores exactly how listening to employees and fostering collaboration can prevent costly repetition. Don't miss out on the op...

In this episode, we chat with Jen Leech, founder and COO of Truss, a software development company. We discuss women's leadership in software development, the importance of reputation, and dispel some of the biggest myths about software development. Jen shares her perspective on design as an art form and emphasizes the importance of achieving results in the shortest amount of time. Tune in to...

The constant advancement of technology is one of the biggest concerns for millions of people. Why? Because of the fear that their work is no longer needed by companies. However, our guest today, Nishika de Rosairo, has a different perspective on this. Nishika believes that the advancement of technology is an opportunity for us to unlock our human potential and take up more meaningful workplaces wi...

Running a business is not always smooth sailing - problems crop up all the time. That's where countermeasures come in. By developing effective countermeasures, you can strengthen your processes at all stages of growth and overcome any obstacles that come your way. But here's the thing - a countermeasure isn't just the answer to the problem. It's the means to fix the problem. By...

Without a post-sale process, businesses run the risk of losing clients. But if you have a well-defined and well-executed process, you can not only satisfy your customers but also build long-term loyalty. Processes play a vital role in creating a positive customer experience. By implementing processes, businesses can ensure consistent levels of service, which helps build trust and loyalty among cus...

Have you ever thought about supporting democratic governments internationally? Well, today's guest Julie Cane did. Julie is the CEO and co-founder of Democracy Investments, a firm focused on promoting democracy and influencing capital flows in financial markets. In this episode, Julie will talk about her firm, Democracy Investments, and the goal she wants to achieve with it. In addition, we w...

Are you tired of feeling overwhelmed by a never-ending list of problems? It's time to start tackling the big ones before they become even more challenging. In my recent episode, I shared some insights on how to identify problems in processes, so now it's time to dive deeper and let's talk about problem prioritization. This is the third step of the PDCA process that I guide clients t...

Who would have imagined that 2004 would revolutionize the world of radio with the creation of podcasts? This technological innovation continues to be a growing market and has a promising future. In this episode, we welcomed our guest, Harry Clark, CEO of Soundrise, to talk to us about the future of podcasting. As CEO of Soundrise, Harry Clark has a singular vision: to support a thriving network of...