Unified At Work

On this Season 7 Finale episode of Unified at Work: a Special Chronicles Podcast, We're coming to you live from the United Airlines Global Headquarters for a special conversation with David Kinzelman, Chief Customer Officer at United Airlines. Learn how leadership, customer experience, and inclusion come together to create opportunities and build a stronger workplace culture for all. From the fron...

On this Season 7, Episode 9 of Unified at Work: a Special Chronicles Podcast Series, join us on this special Best Of episode as we celebrate five years of impact, growth, and inclusion.  Hear empowering stories and memorable moments from United Airlines' Houston Service Ambassadors as they celebrate their 5 year work anniversary, and discover how inclusive employment continues to transform lives,...

On this Season 7, Episode 8 of Unified at Work: a Special Chronicles Podcast Series, join us on this special Best Of episode as we celebrate five years of impact, growth, and inclusion.  Hear empowering stories and memorable moments from United Airlines' Denver Service Ambassadors as they celebrate their 5 year work anniversary, and discover how inclusive employment continues to transform lives, s...

On this Season 7, Episode 7 of Unified at Work: a Special Chronicles Podcast Series, join us as we go on the job with Ryan Musciotto, a United Airlines Service Ambassador at Newark Liberty International Airport (EWR) and a Special Olympics New Jersey Athlete Leader.  Ryan shares his journey in Special Olympics, his path to inclusive employment at United Airlines, lessons learned through Athlete Le...

On this Season 7, Episode 6 of Unified at Work: a Special Chronicles Podcast Series, join us as we go on the job with Daniel Block, a United Airlines Service Ambassador at Newark Liberty International Airport (EWR) and the first Special Olympics New York Athlete Leader to be a Service Ambassador at at United!  Daniel shares his journey in Special Olympics, his path to inclusive employment at Unite...

On this episode of Unified at Work: a Special Chronicles Podcast Series, join us as we go on the job with Robert "Bobby" Fredericks Jr., a United Airlines Service Ambassador at Newark Liberty International Airport (EWR) and Special Olympics New Jersey Athlete Leader.  Bobby shares his journey in Special Olympics, his path to inclusive employment at United Airlines, lessons learned through Athlete...

On this episode of the Special Chronicles Podcast's  Unified at Work Series Season 7, Episode 4, Host Daniel Smrokowski sits down with Jimi Allen, founder of TalkLab and agency owner of Bureau Gravity, for a conversation rooted in connection, creativity, and inclusion. Jimi shares the story of how he became a longtime listener and follower of Special Chronicles, how he and Daniel first connected,...

On this episode of the Special Chronicles Podcast’s Unified at Work Series Season 7, Episode 3, Daniel Smrokowski sits down with Joanne Starkman, co‑founder of Innersense Organic Beauty, and her daughter Morgan Starkman, the company’s beloved Director of Joy. This heart‑centered conversation explores how Innersense is raising clean hair care to a higher standard through ingredient integrity, respo...

On this Season 7, Episode 2 of Unified at Work: a Special Chronicles Podcast Series, we feature a re‑released excerpt from our 2025 conversation with Bill Dwyer, CEO of Helping Hand, joining host Daniel Smrokowski to discuss the future of meaningful employment for people with intellectual disabilities. Together, they explore how High School Transition pathways, inclusive work initiatives, and incl...

In this special crossover episode of Special Chronicles’ Unified at Work Series and Mental Health Series, host Daniel Smrokowski welcomes fellow United Airlines employees Melinda Riddle and Donna Paggi for a powerful conversation about grief, resilience, mental health advocacy, and hope. Melinda Riddle, Assistant Manager of Inflight, co-founder of UMatter, and volunteer with the American &#8...

https://www.youtube.com/watch?v=h9MDrXgExe4  Join host Daniel Smrokowski LIVE From United Airlines headquarters as he sits down with David Kinzelman — Chief Customer Officer & Senior VP of Airport Operations at United — for an inspiring conversation during National Disability Employment Awareness Month (NDEAM). They explore how United’s SOSA program and its broader accessibility initiativ...

On this all-new episode of the Special Chronicles Podcast's Unified at Work Series S6:Pt9: Host Daniel Smrokowski welcomes back Emmy Award-winning journalist, consultant, podcaster, and Special Olympics Illinois Board Member Rob Johnson. Rob joins us to talk about his brand-new book, Overcommunicate: A Guide for Business Executives and Aspiring Leaders. Most leaders confuse saying something with b...

In this compelling episode of the Special Chronicles Podcast's Unified at Work Series S6:Pt8—originally aired on Disability Beat Radio on WEFT 90.1 FM in Champaign, IL—host Vicki Niswander sits down with Nicholas Wyman, President of IWSI America, to unpack their groundbreaking 2023 report that’s reshaping how we think about workforce inclusion. 🎙️ Discover why embracing disability inclusion isn’t...

On this episode of the Special Chronicles Podcast, host Daniel Smrokowski celebrates International Podcast Day with the 800th Episode of this podcast! We share an ALL NEW speech he recently gave to the regional marketing staff of Special Olympics about his lessons as a Podcasting Legend within the Special Olympics Movement. Then, Daniel transitions into an encore conversation with fellow Special O...

In this all-new Unified at Work Series episode, host Daniel Smrokowski sits down with Nefertiti “Neffie” S. Fisher, HR Operations Assistant Manager at United Airlines and ORD Bridge Disability BRG Director, to talk about The Arc’s Wings for All® event hosted at Chicago O’Hare on August 16, 2025. Neffie shares highlights from the day, powerful behind-the-scenes stories, and the heartwarming moment...

In this heartwarming episode of the Special Chronicles Podcast, host Daniel Smrokowski is joined by United Airlines Captain Tait Wasser to reflect on the powerful impact of The Arc’s Wings for All event held on August 16, 2025, at Chicago O’Hare International Airport (ORD). Captain Tait shares what it was like to participate in this inclusive airport rehearsal program designed for individuals with...

✈️ In this episode of the Special Chronicles Podcast’s Unified at Work Series, host Daniel Smrokowski welcomes Samantha Alloway, Executive Director of The Arc of Illinois, for an inspiring conversation about the Wings for All program. Recorded following the August 16, 2025 Wings for All event at Chicago O’Hare International Airport (ORD) in partnership with United Airlines’ Bridge Disability Busin...

On this episode of the Special Chronicles Podcast Series: “A Recap of Turin 2025,” Daniel Smrokowski sits down with Carly Pietrzak, Chief of Staff at Bridge Business Resource Group, and John Kloosterman, Vice President of Bridge BRG at United Airlines. Together, they reflect on their powerful experience at the Special Olympics World Winter Games Turin 2025and the impact of United Airlines’ ongoing...

On this episode of the Special Chronicles Podcast's Unified at Work Series S6:Pt2: Paul White, CEO of Hidden Disabilities Sunflower sits down with Award-winning Podcaster Daniel Smrokowski for a thorough understanding of the Sunflower initiative, its importance for people with hidden disabilities, and tune in to the final segment for an exciting new development of the Sunflower Extra Cards! Creati...

On this episode of the Special Chronicles Presents Unified at Work Series S6:Pt 1: Amanda Spies from Special Olympics Illinois joins us for a presentation to Ingredion. Join us for an inspiring episode with Daniel Smrokowski, a pioneering advocate and original Special Olympics Service Ambassador at United Airlines. Host of the award winning podcast Special Chronicles, with over 750 episodes, and r...

This Week on the Special Chronicles Podcast: We are so excited to celebrate National Disability Employment Awareness Month in October with the Season 5 Finale of our popular Unified at Work Series, celebrating the 5 Year Workiversary of United Airlines’ Special Olympics Service Ambassador (SOSA) Program. Join Award-winning Podcast Host and ORD SOSA Daniel Smrokowski as he recounts the Origin Story...

This Week on the Special Chronicles Podcast’s  Unified at Work Series S5:P10: We're On The Job with IAD Service Ambassador Sophia Gheblawi sits down with ORD Service Ambassador and Award-winning Podcaster Daniel Smrokowski for an engaging conversation about: Becoming a Special Olympics Virginia Athlete, Journey Coming to United Airlines, and we hear about her first year of inclusive employment as...

This Week on the Special Chronicles Podcast’s  Unified at Work Series S5:P8: We're On The Job with IAD Service Ambassador John Gionfriddo sits down with ORD Service Ambassador and Award-winning Podcaster Daniel Smrokowski for an engaging conversation about: Becoming a Special Olympics Virginia Athlete, Journey Coming to United Airlines, and we hear about his first year of inclusive employment as a...

This Week on the Special Chronicles Podcast’s  Unified at Work Series S5:P8: We're On The Job with IAD Service Ambassador John Gionfriddo sits down with ORD Service Ambassador and Award-winning Podcaster Daniel Smrokowski for an engaging conversation about: Becoming a Special Olympics Virginia Athlete, Journey Coming to United Airlines, and we hear about his first year of inclusive employment as a...

This Week on the Special Chronicles Podcast’s  Unified at Work Series S5:Pt7: We're On The Job with IAD Service Ambassador Margaret Goodman sits down with ORD Service Ambassador and Award-winning Podcaster Daniel Smrokowski for an engaging conversation about: Becoming a Special Olympics Virginia Athlete, Journey Coming to United Airlines, and we hear about her first year of inclusive employment as...