unhospitality

In this weeks episode, Jeremy explores the deep connections between politics, travel, and hospitality through the lens of the World Cup, highlighting how every decision and story reflects broader political and social narratives. Travel is, indisputably, a political act. #hospitality #politics #travel #World Cup #Iran #CapeVerde, #representation #identity #tourism #socialjustice

In this weeks episode of unhospitality, Jeremy explores the powerful stories of hospitality and community during the 2022 World Cup. A genuine welcome can challenge prejudices and transform perceptions. Let's consider the warm welcome in contrast to the barriers created by bureaucracy and exclusion. #unhospitality #fifa #worldcup #podcast

In this episode, Jeremy explores Anthony Bourdain’s influence, not only on himself as he grew up in the industry, but on culture and hospitality, taking a look at Bourdain's authenticity, empathy, and the impact of his legacy on the industry and the world at large. #travel #authenticity #anthonybourdain #legacy #hospitality #unhospitality #podcast

Let's take a look at performative "hospitality," shall we? And I put hospitality in quotes. Performative hospitality is not genuine warmth and it's really not hospitable. In contrast, I share some real stories and insights from a recent experience at the The Derby London City Hotel to define what true hospitality means. Thanks for following along. Like, subscribe and comment. #unhospitality #podca...

In the bustling world of meetings, events, and hospitality, staying ahead of the curve is essential. Recently, I returned from IMEX Frankfurt, where the energy was palpable, and numerous discussions highlighted the exciting, yet challenging, landscape of our industry. In this episode, I’ll share key insights from the event, focusing on emerging opportunities for event planners and how to navigate...

Unhospitality takes you beyond the usual travel tales—this episode is a masterclass in bold moves, unexpected growth, and genuine human connection. When Marc Larue left behind his life in Boston and moved to Paris with zero French skills, few would have guessed how profoundly that leap would change him. From surviving pandemic lockdowns to embracing French culture and making lifelong friends, Marc...

Get ready to dive deep into the origins and influence of the Michelin Guide, uncovering how a tire company's self-appointment as culinary arbiter has shaped global food perceptions - for better or worse. We explore the cultural, technical, and ethical implications of a system that has historically favored Western standards and overlooked diverse culinary traditions.  In short, it’s time to questio...

Today, we debunk three common myths in the hospitality industry and learn how they can impact YOU and your career choices. This episode is essential for anyone looking to expand their professional horizons and break down mental barriers holding you back. In the hospitality industry, many misconceptions can limit your career growth and opportunities.  When people think of hospitality, they often fo...

Ever felt dismissed during a travel experience? Here’s why hospitality sometimes misses the mark. Tag someone who needs to hear this! I've recently had two frustrating experiences that left me questioning the essence of hospitality. In Germany, at a hotel, I was told breakfast wasn’t included despite clear evidence saying otherwise. Instead of listening, the front desk was dismissive, showing a la...

Have you ever felt ripped off by ever changing hotel and airlines prices when you’re planning a work trip or a vacation?   In this episode, we explore the mechanics of dynamic pricing in hospitality and travel, revealing how algorithms and AI influence consumer costs. Learn practical tips to beat the system and save money on hotels and flights!  #unhospitality #hoteldeals #podcast #hotels #airline...

This week, we take a look at three segments hit hardest as this self inflicted wound of the downturn in US tourism continues...hospitality workers, meeting planners/events, and YOU, the average US citizen.

The conversation explores the impact of border policies on tourism and the challenges faced by the hospitality industry. It delves into historical context, industry data, and the effect of fear and political instability on tourism. Additionally, it highlights the impact on hospitality workers and the shift of workers to other sectors. Have you been impacted by the downturn in international arrival...

Have you ever been asked to undress before you enter a hotel? How about needing a spreadsheet and a calculator to figure out your final hotel bill? In this episode, Jeremy explores common pet peeves in the hospitality industry, focusing on hotel policies, hidden fees, and AV charges that frustrate guests and event organizers alike. Discover how these issues impact guest experience and what can be...

When it comes to securing business for your hotel, the site visit can be a deal-maker or a deal-breaker. You might ask, "What makes a hotel site visit truly successful?" In this episode, Jeremy explores key strategies to ensure your site visit not only meets but exceeds client expectations. With my 13 years of experience in the hotel industry, I’ve learned what truly resonates with clients and how...

In this episode, Andrea Puizina shares her inspiring story of growing up amidst war in Croatia, discovering her passion in hospitality, and how her life experiences shape her approach to creating memorable guest experiences. Tune in to learn how resilience, cultural understanding, and attention to detail can turn challenges into opportunities in the hospitality industry. Key Topics Andrea’s early...

Perceptions in hospitality are often inaccurate — and that’s where real connections begin. On this episode of unhospitality, Patricia Herrera, a.k.a. Patty Yankee, walks us through some of her more memorable experiences in this industry.   She confides that she can be quick to build perceptions from LinkedIn profiles, email exchanges, or general assumptions. But she soon learns that those percepti...

From Pakistan to Dubai: A Journey of Hospitality and Resilience In the world of hospitality, stories of resilience and determination often take center stage. In this episode of unhospitality, we dive deep into the remarkable journey of Mohammad Haider, who took a wild path to becoming a senior leader in luxury hospitality in Dubai. Join us as we explore the unique experiences that shaped his caree...

Growing up in Pawtucket, Rhode Island, my world was small. Major trips were few and far between. But everything changed in college when a chance to study abroad in London popped up. I was terrified, broke, and unsure. Yet, I signed up, and it turned out to be a life-changing experience! I learned that the world is so much bigger than what we know. My perspective shifted completely. Traveling opene...

Are you ready to redefine your path in hospitality? In our latest episode, we dive deep with Ashelyn Roberts Wilson, who shares her journey from a fresh-faced 21-year-old to a seasoned professional in event planning. Discover how building genuine relationships can transform your career and lead to unforgettable experiences! You don’t need all the answers to start; just enough light for the next st...

In this episode, Dee Torrealba shares her journey through some of the most iconic brands and destinations in FL and the Caribbean.  I really admire Dee’s guiding philosophy that hospitality isn’t just about rooms and rates—it's about the connections we make along the way.  From old friends we meet at kickoffs to clients who become family, those bonds are what define us. And here’s the kicker: when...

In this episode, Alexandra Corso, a seasoned event planner with over 20 years in Miami, shares her untold stories, strategic insights, and the human side of managing high-stakes events. Discover how trust, handling crises, and genuine relationships shape a resilient career in hospitality. Listen in as Alexandra shares her journey from dietetics and wellness to event planning, building client trust...

✈️ What if hospitality was more than just a job?  What if your career could change lives?  In this episode, Rosalinda shares the secrets behind creating memorable moments for guests.  We also discuss how artists like Bad Bunny are reshaping tourism and hospitality in Puerto Rico and beyond.  What’s your favorite travel memory that made you feel connected to a place? Let us know!   #TourismImpact #...

In this episode of unhospitality, Jeremy talks with Courtney Coleman, Sports and Entertainment Salesperson extraordinaire. Courtney took an unconventional path into the industry, but quickly found that hospitality offers diverse career paths beyond traditional roles - and can be a perfect home for those shunning the monotony of a 9-5 job. Courtney has made a career of building lasting connections,...

From Holland to London, hospitality is a journey full of surprises!   ✨ In our latest episode, we share stories of cultural differences and the lessons learned while working in international hospitality.  📣 What’s the most surprising cultural difference you’ve encountered? We’d love to hear your experiences!   #Unhospitality #CulturalDifferences #Travel #Hospitality #Podcast #GlobalStories  Behi...

Ever wondered what it’s like to zip down from a tree as an Indiana Jones stuntman for a corporate event? 🕵🏼‍♂️ In our latest episode, we chat with Richard Forde, who made a daring leap from selling pharmaceuticals in the chilly UK to organizing team building events in the vibrant warmth of Puerto Rico. We learn from Richard that It’s not just about service; it’s about creating unforgettable exper...