A weekly podcast about what’s really going on in insurance, and the people trying to keep up with it.
Unfiltered with Matt & Nige Podcast
It’s hosted by Matt Connolly (CEO of Sønr) and Nigel Walsh (Global Head of Insurance at ServiceNow). Between them, they’ve spent years in and around the industry, so this isn’t theory. It’s what they’re seeing, hearing, and questioning in real time. Some weeks it’s just the two of them figuring things out out loud. Other weeks they’re joined by smart people from across insurance and tech. Founders, operators, investors, and the occasional curveball. The conversation moves between big ideas and day-to-day reality. Innovation, leadership, where the market is heading, and also family life, traini...
Author
A weekly podcast about what’s really going on in insurance, and the people trying to keep up with it.
Category
Podcast website
Latest episode
Jul 10, 2026
Where to listen?
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Episodes
From Corgi to Alan, The Difference Between Hype and Build 10.07.2026 27:57
Another good episode this week. First up, there are no shortcuts. Not in health. Not in insurance. Not in AI.Not in building a company that actually lasts (yup, we’re talking about Corgi again). This week started with Nigel in Germany, being followed by rain like a cartoon character, and Matt post-Hyrox, temporarily free from the tyranny of Whoop and Apple Watch data. Then we got into the insuranc...
Corgi, Trillionaires, and the AI Reality Gap 26.06.2026 29:18
Unfiltered with Matt & Nige | Episode 14 🎙️ Everyone wants to talk about AI changing insurance. But insurance is still insurance. Distribution is hard. Claims are hard. Profitability is hard. Well, hard to get to. And this week, Corgi became the place where all of that came together. Not the dog. But rather the VERY highly valued insurance business that has everyone talking. But the question is wh...
Shipping is Easy, Adoption is Hard, Conference Season Edition 17.06.2026 25:33
Unfiltered with Matt & Nige | Episode 13 🎙️ Everyone is looking for ‘the next big thing’ at conferences. Most of the time, what you actually need is simpler. Maybe it’s signal. Context. Or sometimes just connection. The gap is still the same. The headlines move fast. The industry moves slow(er).Regulated adoption is slower still. TLDR: The best events are not always the biggest. They are the ones...
The Job Apocalypse, SaaS Pricing, and the Guardrails Era 12.06.2026 29:34
Unfiltered with Matt & Nige | Episode 12 🎙️ London is a thousand degrees. Maybe more. Nigel has already been to the gym #hero Training chat. Life chat. A bit of Barcelona. And then into the good stuff. This week the conversation talks the “job apocalypse” narrative. The SaaS apocalypse narrative. The constant cycle of “everything’s broken. Woah, that’s all sounding a whole load less upbeat than it...
Clients Are Ahead, Insurers Are Behind, and Someone Finally Said It 20.05.2026 26:02
On Unfiltered with Matt & Nige, Episode 11 , we talk conference season and why the best conversations rarely happen on stage, Nigel’s new love affair with Whispr Flow and all things amphitheatres and ancient drainage tunnels. TLDR: the best value is still people, not slides. Roundtables beat theatre. Clients are moving faster than the market thinks. And “no swag, just tough conversations” might be...
AI Credits vs Salaries, Token Maxing Goes Corporate 12.05.2026 31:45
On Unfiltered with Matt & Nige, Episode 10 , the boys start recording whilst still laughing, and eventually get into some good chat about spending the same on AI credits as employee salaries 🎙️ TLDR: some companies are pushing AI usage so hard that credits are on track with salaries. ServiceNow is going all in on “one front door” plus control. And governance is no longer the boring bit. It is the...
Finfluencers, Fake Certainty, and Why Distribution Is the Real Moat 05.05.2026 31:18
On Unfiltered with Matt & Nige, Episode 09 , we talk money, moats, and giving advice with ZERO accountability. 🎙️ It starts with sunshine, lawn mowing, and Nigel heading to ServiceNow Knowledge with 22,000 other folk. Just another week in the life of Matt and Nige. Then we get into the real theme:It is getting easier to sound confident. It is getting harder to know what is true, who is accountable...
AI Advice Goes Mainstream, Who Owns the Interface? 02.05.2026 28:24
Unfiltered with Matt & Nige | Episode 08 🎙️ This episode has BIG energy. It starts with sunshine and fresh haircuts and then onto their favourite topic - AI. This time the transition of behaviour from “interesting” to “default”, especially when money is involved. Gen Z are already using AI for financial management and investing decisions. Not experimenting. Doing. TLDR: the interface for money dec...
Build vs Buy in the AI Era: What’s a Real Moat Now? 30.04.2026 30:35
Unfiltered with Matt & Nige is back with a new episode, same unfiltered energy 🎙️ There’s sunshine, training chat, and once they settle in, the real thread is bigger than fitness. AI isn’t just changing what we do. It’s changing what software is. TLDR: empty SaaS is getting disposable, the new UX is conversational, and curiosity is starting to look like a competitive advantage. This week on Unfilt...
Peak AI Slop: When AI Starts Talking to AI 14.04.2026 29:17
Unfiltered with Matt & Nige returns 🎙️And Episode 6 starts exactly how it should: Matt and Nigel are still figuring out the “perfect” intro… they nearly land it. Unfiltered, as promised. We’ve got a bit of transatlantic energy, a bit of UK weather whiplash, and the usual life admin creeping into the first five minutes… which somehow always ends up being the most accurate set up for the actual topi...
AI Is Moving Fast. Adoption Isn’t. The Expectation Gap Is Getting Dangerous 08.04.2026 26:22
Unfiltered with Matt & Nige is back 🎙️ And Episode 05 starts in classic Unfiltered fashion: the boys still don’t fully nail the intro. For this episode Matt is in New York to see Nigel. Nigel is in Basingstoke. They immediately go off on a tangent about tracking airplanes, boarding lofts, shelving projects, Hornby train sets, and what retirement apparently looks like. Once they find the thread, th...
Insurtech Insights After Dark: Scale, Sprawl and Going Beyond Panels 24.03.2026 36:24
Unfiltered with Matt & Nige is back 🎙️ This week… it’s sunny in the UK. And that’s where the chat starts. Very British. Episode 04 starts with Nigel talking through his Croc collection. And once they stop laughing, they get into what the week was really about: Insurtech Insights London, and the growing difficulty in separating startups/vendors in the insurance innovation space. Why does it feel li...
9–9–6 Is Back: Are We Working Harder or Just Working Smarter With AI? 20.03.2026 28:54
Unfiltered with Matt & Nige is back 🎙️And this week… the energy is very Friday. Episode 03 starts perfectly: Nigel goes for a clean intro… Matt interrupts… and they then immediately forget the plan. Unfiltered, as promised. 😅 Once they find their rhythm, they got stuck into something that’s quietly become a real thing again : working 996 - are we working harder or just smarter with AI? TLDR: kind...
SaaS Is (Not) Dead. Why AI Doesn’t Replace SaaS Overnight 06.03.2026 30:28
Unfiltered with Matt & Nige is back 🎙️ And this week is as beautiful as last. Maybe even more beautiful. And yes, before we get into the serious stuff… Nigel’s in Orlando with a fresh buzz cut and sadly no Mickey Mouse ears. He’s supposedly too busy for Disney. There’s no hair… but there is plenty of opinion. This week, we got into a topic that’s been much talked about. Are we seeing the the death...
The Day the Brokers Lost Billions: How LLMs Are Changing the Game 06.03.2026 26:24
The podcast you didn’t know you needed is here… 🎙️Unfiltered with Matt & Nige. And we’re starting with a topic that sounds niche until you realise it changes everything :apps inside large language models (LLMs) and what that means for insurance. Because when the interface changes, the market changes. Not overnight. But structurally. This Week: This week on Unfiltered with Matt & Nige, we asked:“Wh...
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