UNDERESTIMATED: The Small Business Advantage Podcast

Have you looked at your website lately... really looked at it? Not as the business owner who already knows where everything is, but as someone who's seeing it for the first time. If it's been a while, you might be surprised by what's helping you and what's quietly driving customers away. In this episode of Underestimated , Shawna Suckow walks through eight simple updates that can make your website...

Do your holiday promotions look exactly like everyone else's? If every holiday means another stock graphic and another predictable sale, your customers probably aren't giving it a second glance. In this episode of Underestimated , Shawna Suckow shares some of her favorite ways to use both traditional holidays and wonderfully weird national holidays to get customers talking, laughing, participating...

How do you build customer loyalty so strong that customers stay with you even when larger competitors show up with lower prices? In this episode of Underestimated , Shawna Suckow sits down with Sandy Hendrick, Marketing Manager at HTC , an Internet Service Provider in Conway, SC, to talk about what it takes to stay community-focused while growing a business. Sandy shares how HTC competes against n...

How do I get my first customers with no marketing budget? If you're a new business, building trust can feel impossible when you don't have reviews, referrals, testimonials, or a track record. In this episode of Underestimated , Shawna Suckow shares creative ways small business owners can attract customers, build credibility, and generate buzz without spending a fortune on advertising. You'll hear...

Why does running your business feel harder as revenue grows? Many small business owners discover that more clients, more sales, and more opportunities often create more stress, not more freedom. In this episode of Underestimated , Shawna Suckow talks with AI business strategist Alison Simmons about how small business owners can use AI and systems to reduce overwhelm, reclaim their time, and scale...

If customers can’t tell the difference between you and your competitors, you’re competing on price, whether you realize it or not. In this episode of Underestimated, Shawna Suckow breaks down how small businesses can stand out in crowded, highly commoditized markets without racing to the bottom on pricing. You’ll learn how niching down builds trust faster, why generic marketing language makes busi...

If your marketing feels harder than it used to, you’re not imagining it. Today’s customers are more skeptical, more informed, and far less tolerant of vague or overly polished messaging. In this episode of Underestimated, Shawna Suckow breaks down how buyer behavior has shifted and what small business owners must change to stay relevant. You’ll learn how to market to skeptical customers, why trans...

Search is changing faster than most small businesses realize, and the shift from SEO to GEO is not subtle. It is a complete rewrite of how customers find you. In this episode, Shawna Suckow breaks down why traditional search engine optimization is losing ground and how generative engine optimization is already deciding which businesses get recommended and which ones disappear. You will learn how A...

Small business sales doesn't have to feel awkward. Sales coach Bethany George introduces the Trust Styles framework—four dog breeds that reveal your natural sales personality. Learn why traditional sales strategies fail small business owners, how to hire salespeople whose style complements yours, and why being yourself is the most effective selling strategy. Includes Shawna's real hiring mistake a...

As a small business owner, do you ever feel paralyzed by a big goal, a tough decision, or just...life? Life and business coach Maren LaFollette of The Clarity Buzz joins Shawna to talk about what actually gets people unstuck—and it's not motivation. Maren shares how she went from a burned-out content creator to building a career rooted in her values, strengths, and honest self-reflection. They dig...

Are these 5 marketing myths draining your small business budget? In this episode, Shawna Suckow busts five common myths — from needing a big budget or a polished brand to requiring a marketing agency — and shows what actually works instead. From the discount trap (CVS and Kohl's have trained customers to never pay full price) to why Gen Z has already figured out what took the rest of us decades to...

Editor Barbara Scofidio brings 30+ years of media expertise...and the real-world experience of owning four retail stores...to this candid conversation. She and Shawna break down exactly how small business owners can earn free press: building genuine relationships with editors, creating newsworthy events, using LinkedIn, pursuing awards, and pitching articles that actually get picked up. Plus, what...

Have you ever done a collaboration with another small business to drive business to both of you? In this episode, Shawna Suckow takes it a giant step forward -- talking about weird, unusual collaborations that stop scrolls, earn free media coverage, and build community. From taxidermy and cheese to donuts and beer (and bikes and beer, and dogs and beer) to kids and mortgages, crafts and car washes...

If you feel like you're drowning in AI tools, you're not alone. In this episode of Underestimated: The Small Business Advantage Podcast, Shawna Suckow cuts through the noise and shares the only five AI tools small business owners actually need. No tech overwhelm. No complicated setups. Just practical tools that save time, sharpen decision-making, and help you move faster. You'll learn how to build...

If your marketing feels scattered, that's because it probably is. Josh Anderson, founder of MKTG Reboot and fractional CMO to growing businesses, walks Shawna through the exact framework he uses to bring clarity to chaotic marketing operations. From cutting 25-30% of what most businesses are doing (because it isn't working) to building the one messaging document that gets your whole team speaking...

You've posted. You've waited. And all you got back were crickets. If your social media is a list of features and benefits, that's exactly the problem ... and Shawna breaks it down in this solo episode. Science is clear: facts don't stick. Stories do. Emotion makes things memorable, and memorable makes you money. Shawna walks through the exact formula for turning any boring feature into a story tha...

Social media feels overwhelming for a reason. You’re trying to be everywhere — LinkedIn, Instagram, Facebook, YouTube, TikTok — all while running a business. For small business owners with limited time and resources, that approach isn’t sustainable, and it’s quietly hurting your results. In this episode of Underestimated , Shawna Suckow explains why competing everywhere like large brands is the wr...

Your customers are not the same as they were five years ago. They’re more skeptical. More informed. More impatient. And far less tolerant of corporate-sounding marketing. In this episode of Underestimated , Shawna Suckow breaks down what has actually changed in buyer behavior — and what small business marketing must do differently to stay relevant. This is not just mindset; It’s tactics. You’ll le...

Small businesses have been told for decades that they need to “act big” to compete. Bigger systems. Bigger messaging. Bigger presence. But that advice is quietly draining energy, resources, and the very advantage small businesses have today. In this first episode of Underestimated, Shawna Suckow breaks down why pretending to be bigger than you are is slowing growth — and why owning your size is no...