UC Today

As part of the submissions for the inaugural UC Awards we spoke to award nominees Plantronics and Polycom about their year so far, the main industry trends impacting them, and their plans for 2019. The news that Plantronics had acquired Polycom was one of the biggest stories in the unified communications world this year. The move was widely lauded as shrewd one with little portfolio overlap and hu...

As part of the submissions for the inaugural UC Awards we spoke to award nominee Audio Productions about their year so far, the main industry trends impacting them, and their plans for 2019. Branding is huge within any market sector, so making sure you come across in the best way possible is crucial. Audio Productions are enhancing brand image for their customers by improving the professionalism a...

As part of the submissions for the inaugural UC Awards we spoke to award nominee Formation Tech about their year so far, the main industry trends impacting them, and their plans for 2019. We all know how critical communication is within any business, and Formation Tech are focused on ensuring that organisations can use their systems to maximise their own potential. As one of Avaya's most valu...

As part of the submissions for the inaugural UC Awards we spoke to award nominee Highfive about their year so far, the main industry trends impacting them, and their plans for 2019. Video communication and collaboration is becoming more and more important in the enterprise world. Being able to see your colleagues, regardless of their location, and collaborate with them is a critical facet of any m...

It has certainly been a busy couple of months in the world of unified communications and collaboration. In this episode Rob and Patrick roundup and review all of the biggest stories for you. The guys cover all of the major acquisitions that have taken place recently including Vonage acquiring NewVoiceMedia and RingCentral adding Dimelo to their portfolio. As well as covering the acquisitions the t...

As part of the submissions for the inaugural UC Awards we spoke to award nominee Fuze about their year so far, the main industry trends impacting them, and their plans for 2019. Fuze are one of the cloud-based unified communications companies that are growing most rapidly. Their holistic portfolio which includes voice, video and collaboration solutions has gained real traction with customers and h...

As part of the submissions for the inaugural UC Awards we spoke to award nominee RingCentral about their year so far, the main industry trends impacting them, and their plans for 2019. RingCentral are one of the world's leading providers of cloud-based communication and collaboration solutions. Their portfolio includes solutions across the UC landscape from the contact centre to the small off...

As part of the submissions for the inaugural UC Awards we spoke to award nominee Dialpad about their year so far, the main industry trends impacting them, and their plans for 2019. The cloud communications market is full of innovative businesses trying to maximise their proposition and enable customers to leverage the power of great communications. One of the most innovative and disruptive compani...

September has been a challenging month in the Cisco collaboration division. There has been a major outage on the Webex Teams platform which has caused serious issues for customers and partners. In this episode we discuss the causes and ramifications for Cisco. There has also been more reshuffling within the management of collaboration division so we review the lasts movers and shakers. Cisco have,...

As part of the submissions for the inaugural UC Awards we spoke to award nominee Spearline about their year so far, the main industry trends impacting them, and their plans for 2019. Ensuring great quality when it comes to communications systems is one of the most paramount concerns for all organisations. Spearline enable just that assurance, their testing services for toll and toll-free numbers e...

As part of the submissions for the inaugural UC Awards we spoke to award nominee Spearline about their year so far, the main industry trends impacting them, and their plans for 2019. Ribbon Communications are now one of the most recognisable brands within the industry after the merger of Sonus and Genband. Their extensive portfolio assists their service provider partners and enterprise customers w...

As part of the submissions for the inaugural UC Awards we spoke to award nominee Oblong Industries about their year so far, the main industry trends impacting them, and their plans for 2019. Collaboration is becoming more and more important as working habits change and there are greater requirements for remote workers being able to perform together. Oblong with their solutions like the Mezzanine s...

As part of the submissions for the inaugural UC Awards we spoke to award nominee SilexPro about their year so far, the main industry trends impacting them, and their plans for 2019. The meeting, or huddle, room is one of the most important areas for communication and collaboration. Traditionally the setup of the hardware to facilitate interaction has possibly been incorrect. SilexPro are aiming to...

GITEX is one of the world's largest technology shows with tens of thousands of attendees flocking to the Dubai World Trade Centre to examine all the latest technologies from the world's biggest companies. Avaya are one of the most recognisable brands at the event with their stand showcasing their most cutting edge unified communication and contact centre solutions. In this episode we cat...

As part of the submissions for the inaugural UC Awards we spoke to award nominee 8x8 about their year so far, the main industry trends impacting them, and their plans for 2019. There has been a dramatic shift in the general attitude towards communications. The rise in popularity of cloud and hosted platforms is becoming more and more widespread. Even with market penetration only estimated at aroun...

As part of the submissions for the inaugural UC Awards we spoke to award nominee Logitech about their year so far, the main industry trends impacting them, and their plans for 2019. One of the most recognisable brands within the industry Logitech specialise in solutions that enhance communication and collaboration. Whilst they are attending Microsoft Ignite in September we caught up with them to r...

The modern contact centre is an integral part of any business providing the crucial contact point between customers and a brand. Twilio have been developing their cloud-based contact centre platform, Twilio Flex, and today we take a look at how flexible it really is. AMC Technology specialise in CRM integration within the contact centre and their new cloud platform, DaVinci, and Twilio Flex could...

As part of the submissions for the inaugural UC Awards we spoke to award nominee 2600Hz about their year so far, the main industry trends impacting them, and their plans for 2019. Cloud telephony has often been criticised for being overly complex to initiate and too expensive to operate. 2600Hz was founded to be the antithesis to these issues. It offers a cloud-based telephony platform that simpli...

As part of the submissions for the inaugural UC Awards we spoke to award nominee Diabolocom about their year so far, the main industry trends impacting them, and their plans for 2019. Customer experiences and contact journeys are becoming ever more important in the business world as companies try to use them to differentiate their products and services in competitive markets. The customer contact...

As part of the submissions for the inaugural UC Awards we spoke to award nominee Kakapo about their year so far, the main industry trends impacting them, and their plans for 2019. BroadSoft is one of the world's leaders in the unified communications, team collaboration and contact centre industries. Kakapo systems specialise in software development in user applications for the BroadSoft platf...

As part of the submissions for the inaugural UC Awards we spoke to award nominee Gamma about their year so far, the main industry trends impacting them, and their plans for 2019. Cloud communications is an industry that is developing quickly within the UK but the it relies on organisations who can provide the infrastructure to enable this growth. Gamma are one of the UK's leading suppliers of...

As part of the submissions for the inaugural UC Awards we spoke to award nominee Brightlink about their year so far, the main industry trends impacting them, and their plans for 2019. The cloud communications market is becoming more and more competitive so differentiating yourself in the market is crucial. In today's episode we hear from Brightlink about how they are doing just that with thei...

As part of the submissions for the inaugural UC Awards we spoke to award nominee Yeastar about their year so far, the main industry trends impacting them, and their plans for 2019. Yeastar have had a particularly busy year during 2018 they have launched their first cloud product. This marks a dramatic shift in their strategy and opens a huge section of the market for them to attack with their new...

As part of the submissions for the inaugural UC Awards we spoke to award nominee StarLeaf about their year so far, the main industry trends impacting them, and their plans for 2019. The video conferencing industry has been developing rapidly. The rise in importance of video communication methods in the consumer world have transferred into the professional landscape. StarLeaf specialise in both mes...

As part of the submissions for the inaugural UC Awards we spoke to award nominee GCI about their year so far, the main industry trends impacting them, and their plans for 2019. GCI are a leading converged IT and communications supplier who have been well established within the UK for over 20 years. They are also one of the fastest growing managed service providers within the UK with a suite of pos...