Tyler Tech Podcast from Tyler Technologies

In this episode of the Tyler Tech Podcast, we explore how public sector agencies can modernize with purpose — strategically adopting cloud technologies and preparing for emerging innovations like AI. Recorded live at the Tyler Connect conference in San Antonio, this insightful conversation features Mike Teeters, senior product manager at Tyler. Mike shares practical guidance on moving away from le...

In this episode of the Tyler Tech Podcast, we unpack a common and often misunderstood topic in public sector cloud computing: what GovCloud is, how it differs from standard cloud environments, and when each is actually necessary. Recorded live at our annual Tyler Connect conference in San Antonio, this insightful discussion features Russell Gainford, chief technology officer at Tyler Technologies,...

In this episode of the Tyler Tech Podcast, Rita Reynolds, CIO at the National Association of Counties (NACo), returns to share forward-looking insights on the evolving technology landscape in county government. Recorded live at the Tyler Connect conference in San Antonio, this conversation explores NACo’s 2025 technology priorities — from the rising significance of AI and IT modernization to the c...

In this episode of the Tyler Tech Podcast, a panel of experts from Amazon Web Services — Doug Gartner, John Persano, and Tami Fillyaw — join us to explore the realities of cloud transformation in the public sector. Recorded live at our annual Tyler Connect conference, this timely conversation dives into the benefits and challenges of cloud adoption across public safety, justice, finance, and admin...

In this episode of the Tyler Tech Podcast, guest host Alex Valvassori, sales executive for cannabis licensing at Tyler Technologies, sits down with Joanne Moorehead, executive director of the U.S. Virgin Islands Office of Cannabis Regulation, to discuss what it takes to build a government agency — and an entire regulatory framework — from the ground up. Joanne shares her experience stepping into a...

In this episode of the Tyler Tech Podcast, Andrew Kahl, chief client officer at Tyler Technologies, joins us to explore why trust, transparency, and responsiveness are more critical than ever in the public sector. He shares how his decades of experience in technology shaped his approach to client relationships, and how his "infinity loop" philosophy helps agencies create stronger connections and d...

In this episode of the Tyler Tech Podcast, we examine how the evolving tech landscape, AI adoption, and changing organizational demands are reshaping state and local government. Guest host Bob Ragsdale, director of analyst relations at Tyler, sits down with Dustin Haisler, president of e. Republic, for a forward-looking conversation on the trends shaping public sector innovation. Drawing from his...

In this episode of the Tyler Tech Podcast, we explore how cloud technology helps governments build greater resilience, maintain continuity, and adapt to evolving risks. Russell Gainford, chief technology officer at Tyler, joins us to discuss how the cloud delivers the scalability, flexibility, and reliability agencies need to keep critical services running — even in the face of disruption. From cy...

In this episode of the Tyler Tech Podcast, we explore how resilient payment and disbursement systems help governments maintain stability, serve residents more effectively, and adapt to disruption. Morgan Jines, vice president of payments, and Brad Labrum, vice president of operations for disbursements at Tyler Technologies, join us to discuss how flexibility, accessibility, and cloud-based infrast...

In this episode of the Tyler Tech Podcast, we explore the critical role of resilient technology in public safety and how agencies can maintain seamless operations, adapt to evolving threats, and respond effectively to emergencies. Whether facing natural disasters, cyberattacks, or large-scale crises, first responders rely on technology to ensure real-time decision-making, secure communications, an...

In this episode of the Tyler Tech Podcast, we explore how technology is strengthening resilience in public safety, ensuring agencies can effectively respond to emergencies, adapt to evolving challenges, and maintain seamless operations to protect their communities. Pat Ninmann, manager of client success for Tyler’s public safety team, joins us to share insights from her career in law enforcement —...

In this episode of the Tyler Tech Podcast, we explore how data is strengthening resilience in government operations, fostering transparency, and driving innovation in the public sector. With Open Data Day approaching, now is the perfect time to discuss how making data more accessible can empower communities, improve decision-making, and enhance public services. Justin Bruce, director of client ser...

In this episode of the Tyler Tech Podcast, we delve into the critical role of resilience in government operations and the essential strategies for navigating disruptions while maintaining public trust. Whether facing natural disasters, economic shifts, or cybersecurity threats, governments must be prepared to withstand challenges and adapt to evolving needs. Cate Ryba, director of resident engagem...

In this special episode of the Tyler Tech Podcast, we’re revisiting highlights from 2024 to explore how public sector technology is transforming the resident experience. From streamlining payments to enhancing transportation systems, fostering accessibility, and leveraging artificial intelligence, these discussions reveal how governments are breaking down barriers and improving community services....

In this episode of the Tyler Tech Podcast, we revisit highlights from some of our most engaging 2024 conversations, focusing on strategies for public sector modernization. From cloud adoption and cybersecurity to AI-driven decision-making and improving accessibility, these discussions explore how digital transformation is shaping the future of public sector innovation. Russell Gainford, Tyler’s Ch...

In this episode of the Tyler Tech Podcast, we explore the evolving role of artificial intelligence (AI) in the public sector and the critical considerations shaping its development and implementation. AI presents transformative opportunities for government agencies, from streamlining operations and automating routine tasks to enhancing accessibility and building trust with communities. However, th...

In this episode of the Tyler Tech Podcast, we examine how artificial intelligence (AI) is transforming the public sector, enabling governments to improve service delivery, streamline operations, and make data-driven decisions. As AI becomes more prominent in public sector discussions, it offers a unique opportunity to unlock efficiencies and enhance community engagement. Elliot Flautt, director of...

In this episode of the Tyler Tech Podcast, we delve into the essentials of digital accessibility and inclusive design in public sector software. As we celebrate World Usability Day, an international effort promoting user-centered design, Tyler Technologies experts Kathy Wolf and Mike Teeters offer valuable insights on how accessible technology can empower communities and enhance the resident exper...

In this episode of the Tyler Tech Podcast, we conclude our special two-part series on the concept of access, focusing on how technology can help organizations break down barriers and provide access to essential services, resources, and opportunities. Four experts from Tyler Technologies share unique insights into enhancing accessibility in the public sector. Kristine Lim, product manager in Tyler’...

In this episode of the Tyler Tech Podcast, we begin a special two-part series on the concept of access, exploring how technology helps organizations break down barriers and provide equitable access to services, resources, and opportunities. We welcome four experts from Tyler Technologies, each sharing insights on how technology can improve access across different sectors. Kristine Lim, product man...

On this episode of the Tyler Tech Podcast, Tyler cybersecurity expert and account executive, Sam Hamilton, explores the critical role of human behavior in building an effective cybersecurity workforce. Sam shares key strategies for fostering a culture of cybersecurity awareness in organizations, emphasizing the importance of continuous education, personalized training, and storytelling to engage e...

On this episode of the Tyler Tech Podcast, we explore the evolving landscape of government payments with Tyler's vice president of payments, Morgan Jines. With experience in both payments and government, she shares her expertise on the latest advancements in payment technology and its impact on the public sector. Morgan discusses the benefits of a unified payment platform, emphasizing how integrat...

On this episode of the Tyler Tech Podcast, we explore the transformative power of artificial intelligence in the public sector with Henry Sal, Tyler's senior director of AI operations. With extensive experience in software development, Henry has been at the forefront of integrating AI to streamline processes, particularly in document automation. He discusses how AI is reshaping government operatio...

On this episode of The Tyler Tech Podcast, we sit down with Ted Thien, vice president and general manager of transportation software at Tyler Technologies, to explore the evolving landscape of K-12 student transportation. Ted explores the complex challenges faced by school districts as they navigate modern expectations from parents, who increasingly demand an Uber-like experience for their childre...

On this episode of The Tyler Tech Podcast, Tyler’s director of state data solutions, Elliot Flautt, sits down with Nevada state controller Andy Matthews to discuss his inspiring journey through public service and his unwavering commitment to government transparency. Andy reflects on his early career in political campaigns, his path to the Nevada State Assembly, and everything that led him to his r...