Two Chicks, Three Seats: The Event Manager's Guide to Industry Trends

On this episode, Kate and Rachel sit down with Steve Palmer, the Founder of Indigo Road Hospitality Group, which has a portfolio of over 30 restaurants and independent hotels, and the co-founder of Ben’s Friends, a non-profit organization offering support to hospitality industry workers struggling with substance abuse. Throughout the conversation, we discuss Steve's career in the industry that coi...

On this episode, Kate and Rachel sit down with Neal Bergstrom and Hayden Holm, the business partners behind Rocket Venue, a boot camp service that helps wedding venues get a hold of their sales, operations, and marketing strategies in order to run a successful wedding business. Throughout the episode, we discuss what exactly goes into the "secret sauce" model that venues can follow to ru...

On this episode, Kate and Rachel sat down with Ashley Stanford, the Vice President and Co-Founder of Ice Cream Social, which was once just a feature inside the product Ticket Socket, and now is its own standalone product that helps gamify ticket sales for events. Whether you are promoting ticket sales for a conference, an experience, or a music event, a digital strategy should be put into place to...

On this episode, Kate and Rachel sit down with Cassie LaMere, Founder and Creative Director of the luxury event planning company Cassie LaMere Events, based out of Austin, Texas. Through her company, Cassie plans and executes social and corporate events, bringing event dreams to life with creative activations and experiences. Cassie has especially great experience creating lifestyle events, like i...

On this episode, Kate and Rachel discuss how hospitality businesses and industry professionals can level up various areas of their business in 2024. They discuss tips and strategies for revamping operations, events, marketing, and personal development. Take a listen and bring some new energy, initiatives, and revenue into 2024! Other resources: - New industry content posted on our blog daily at tr...

On this episode, Rachel and Kate discuss what is trending for the 2023 holiday events season when it comes to cocktails, recipes, decor, and event activations. Looking to bring a new cocktail to your menu of specials? Pitch a new theme to a client? Add a last-minute event experience from a third-party partner? This episode is for you! The holiday season is underway, but with parties going into Jan...

On this episode, Rachel and Kate sit down with special guest, Laurence Brown, Senior Insight Manager at KAM Research & Insights in London. KAM conducts research within the hospitality and food service sectors in order to provide valuable and actionable insight solutions to their clients. Tripleseat and KAM recently partnered on a research study, asking venues about how they manage the event an...

On this episode, Kate and Rachel sit down with Laurence Stevenson, Head of Sales at Sixes Social Cricket, which is a UK-based competitive socialising brand that offers a high-energy game of cricket alongside food and drinks for the ultimate activity-based experience. Commonly known as eatertainment in the States, competitive socialising combines activity with top-notch food and beverage, to create...

On this episode, Kate and Rachel are joined by two lovely guests: Valerie Francois and Paige Pasley, the two co-founders of The Social Butterflies. The Social Butterflies is a Boston-based full-service event company, working from conception to execution on their events within the social, wedding, and corporate event spaces. During the episode, we talk about the Social Butterflies' creative pro...

On this episode, Kate and Rachel are joined by Latasha James, Founder & Creative Director of James + Park, a social-first video marketing firm serving clients throughout the globe. Latasha is a marketing strategist, digital content creator, and coach with years of experience creating successful video marketing strategies. Looking to grow your hospitality business' social media presence usi...

On this episode, Kate and Rachel are joined by Joey Goone, President of Utopia Experience, for a thought-provoking events industry discussion. Utopia Experience is an event and video production company that helps both for and nonprofit organizations produce better and more meaningful experiences. In the episode, Joey gives insights into a variety of topics, including finding the intention behind e...

In this episode, Rachel and Kate talk about how restaurants can bring in revenue for Valentine's Day and Super Bowl weekend. The ladies talk about small changes you can make to your current restaurant offerings for a Valentine's Day crowd, examples of Tripleseat customer Valentine's promotions, and where to promote. When it comes to Super Bowl packages, the ladies offer fun ways that you can tap i...

Happy 2023! In this episode, Kate and Rachel bring it back to the basics with some industry best practices to start the new year off strong. In this episode, you will hear 23 hospitality best practices to kick off 2023, broken into the following categories: restaurant sales best practices, event sales best practices, Tripleseat best practices, hospitality marketing best practices, and a few miscel...

On this holiday episode, Kate and Rachel talk about how the hospitality industry can continue to show its festiveness throughout the holiday season and beyond. The ladies talk holiday cocktail recipes you can batch for events or offer one-off at your bar. They discuss festive restaurant experiences done right through decor, creative offerings, and merchandise sales that will last throughout the wi...

On this episode, Kate and I sit down with Carly Stein and Emma Mueller of Snake Oil Cocktail Company’s latest drink concept: Cocktail Graffiti. Cocktail Graffiti is a custom edible drink topper that can be designed with a company logo for a product launch, couple photos for a wedding, slogans for an event, and everything in between. The toppers are then served on the cocktail or mocktail beverages...

On this episode, Kate and Rachel get into a lot of different relevant topics in the hospitality and events industry for this time of the year. Starting off with the concept of service charges, especially with the current economy, the ladies talk about how restaurant service charges are often used for a variety of different things. Then, they cover give-back initiatives that companies could bring i...

On this episode, Kate and Rachel talk about vendors that event planners should be partnering with for future events. After recently attending the Event Planner Expo in New York City, the ladies are inspired by the latest trending vendors on the the event scene. From edible drink toppers for custom cocktails to latte trucks, cotton candy in the shape of animals, unique "disposable cameras", and pai...

In this episode, Kate and Rachel talk fall 2022 hospitality and event industry trends. How can your restaurant or venue get in on these trends? From fall martini recipes to football Sunday offerings, and fall wedding trends, let's talk all the fall things! What are you seeing and loving this fall? Send us a message at 2chicks3seats@tripleseat.com . Gifting links: https://www.tasteofhome.com/collec...

On this episode, Kate and Rachel sit down with digital marketing expert, Rich Brooks. Rich is the president of Flyte New Media, a full-service digital marketing agency in Portland, Maine. Rich is a podcaster and has a show called The Agents of Change Podcast. On today's episode, Rich shares his marketing wisdom for the hospitality industry, specifically discussing creating a marketing strategy, so...

On this week's episode, Kate and Rachel are here to talk about some interesting news headlines in the hospitality industry that really made them think. Share your thoughts on the conversation by sending an email to 2chicks3seats@tripleseat.com . Eater article: Is The Minimalistic Restaurant Menu Over? https://www.eater.com/23269370/restaurant-menu-trends-minimalist-descriptions-are-over BizBash ar...

On this episode, Kate and Rachel chat with Jonathan Morse, Tripleseat's Founder & CEO, about the current state of the hospitality and events industry. Specifically, they cover topics like event trend data, the current economy's impact on the hospitality industry, hot takes on events in the Metaverse, generating extra revenue through catering, and what Tripleseat customers can expect next from...

On this episode, Kate and Rachel dive into summer 2022 trends involving cocktail trends, cooking trends, and summer event trends. Summer is here in full swing, so consider trying some of these trends in your restaurant or in your own kitchen this summer. Mentioned links: HBH Tomato, Peach, Burrata Salad: https://www.halfbakedharvest.com/tomato-peach-and-burrata-salad/ HBH Blackberry Lavender Naked...

In this episode, Rachel and Kate talk about what restaurants, hotels, and unique venues should be posting on social media in 2022. Specifically, they cover the importance and method behind short-form videos like TikTok and IG Reels; strategies on how to increase engagement on Instagram; and tips for creating paid social ads. All of these tips will be valuable to any restaurant, hotel, unique venue...

On this episode, Kate and Rachel dive into their favorite topic: food and beverage trends. What is trending in the F&B world in spring of 2022? The ladies are here to tell you on this episode! Take a listen to hear about what kinds of drinks are popular right now, tips for creating the perfect outdoor bar setup, cocktail recipes, and other insights from industry experts. 

In this episode, Rachel and Kate are joined by Alicia Shiro, Founder & CEO of Aced It Events in New York City. Alicia specializes in one-of-a-kind corporate experiences, conferences, galas, and retreats, working with all types of high-profile clients across the globe. In the interview, the trio discusses a variety of topics, including the current state of the event industry; the intrigue of me...