Turnaround Boardroom

Almost every home service business owner that I talk to has one of two excuses of why they aren't creating consistent, predictable profitability. 1) They are "reinvesting" back into their business. 2) They don't want to pay taxes. In today's solo podcast, I focus on #1, the convenient excuse that only sounds good to the person saying it - "I'm reinvesting into my business." I also share the proper...

Our first repeat guest on the show is here and it's a great conversation. A year later, Paul has brought back Brigham Dickinson from Power Selling Pros. Even with AI Voice being all the talk in home service, Brigham's business focuses on training (human) CSRs. Brigham originally joined us last year to talk all about turning your call center into a profit center and training CSRs with Power Selling...

Ready to learn from someone who went from zero to a 9-figure exit in less than 5 years? Chris Lee is here today to share his journey and wisdom. Chris Lee is the Founder and CEO of Next Level Pros, an entrepreneurial accelerator fostering business growth and development for small to large sized businesses through education, private equity and venture capital investments. Chris founded Solgen Power...

Most companies in the trades start out by doing a little bit of everything. That usually also includes a lot of construction work. Why? It doesn't cost as much in marketing. It's a consistent flow of work. The problem? It will eventually crush your cash flow if the work isn't being done on your terms. Today's guest lived it. Chris Wisniewski, owner of Integrate Comfort Systems, joined Paul Maskill...

The podcast is about to turn one years old! In this week's Blue Collar Prosperity Podcast, Paul shares with you the Top 10 Takeaways from the first year of interviews. The overall theme? The most successful businesses in the trades simply do the basics better than everyone else. With all the technology and AI pouring into the home service space, it still comes back to running a great business by d...

If you're ready to stop spending so much on marketing and instead have way more fun turning your current customers into raving fans, you're in the right spot today! Paul interviewed Clifton Muckenfuss, founder of Building Raving Fans. Clifton Muckenfuss is a serial entrepreneur with an extensive background in sales, marketing and leadership. His career spans over 20 years and he has founded / co-f...

Paul had the privilege to interview the legend, Joe Crisara, on this week's podcast. Joe is the founder of Service MVP Training. He transformed his failing home service contractor business by realizing that value comes from offering unique services, not just lower prices. Now, alongside his wife Julie, Joe helps thousands of service professionals triple their revenue through his ethical "Pure Moti...

There are new AI tools coming out every single day. How do we know which ones to trust? How do we know which ones won't make our customers angry? How do we know which ones will last? In this podcast, Paul interviews Quinn Litherland, the founder of Revin.ai. Revin is the revenue co-pilot for home service companies that will help automate their call center, inside sales and marketing efforts. Their...

In this week's podcast, Paul hosts his monthly solo show where he shares with you two things: An exciting announcement of his partnership with Brentwood Growth. This partnership will allow Paul and Brentwood to serve more companies in the trades while helping more owners build a sellable business. The Top 10 Things you need to do with your business to ensure you can sell it at any time. A business...

What got you here won't get you there. If you want to break through the $5 million barrier, you're going to have to be willing to do things differently. You'll also have to be willing to take the time to build the right systems and processes while having your financial numbers dialed in. In this podcast, Paul interviews Norris Ayvazian. After being the director of Training and Growth at Home Servi...

Most companies (and businses owners) are so focused on getting more / new clients that we often forget about them once we have acquired them. In today's interview with Michael James Johnson, we dig into some great, actionable strategies that you can implement immediately to attract more clients and keep them longer. Michael Johnson is a veteran, entrepreneur, and HVAC industry leader who grew his...

In an age of ever-improving technology, sometimes the best way to scale your business and build raving fans is to go back to the basics. Bryan Durkin joins Paul on today's podcast and they dive into some super simple strategies that most companies neglect. Bryan is the founder and CEO of MVP Team Pro and the author of Stuck On First, the 9 positions of a playoff ready business. He's going to share...

Tired of technicians who don't have the technical skills they said they had during the interview process? Danielle Wernert helps you solve those problems. After starting the Peterman Brothers Top Tech Academy, Danielle launched Upskilled. Danielle was recently named an HVAC News 40 under 40 recipient, is dedicated to building technician training solutions quickly and creatively. In her interview w...

In this week's podcast, Paul hosts his monthly solo show where he shares with you what each major financial margin should be in order to have a financially healthy business: Cost of Goods Sold Gross Profit Marketing Spend Office Payroll Overhead And...some sneaky scenarios that will eat into your cash flow Not sure if your pricing is right? Download my free pricing calculator: https://thebluecolla...

Most business owners in the home service space always wonder what their business is worth. However, they very rarely ever get a valuation. In today's episode, Patrick Lange joins Paul Maskill to discuss all things related to business valuation, selling your business and buying businesses. Patrick is a business broker who specializes in the sale and acquisition of heating air and plumbing companies...

Most CRMs are great at helping you run your business but their sales presentations and process leave much to be desired. Pika (www.withpika.com) is using AI to help solve that problem. They are also automating your entire rebate submission & payment process. Joining me today is co-founder of Pika, David Zhao. Pika is building the next-generation sales platform for home services contractors. Before...

If you have ever thought about acquiring a company in the trades or selling your company, the SBA lending options are a great tool to use. Dillon Caraway is a Loan Officer with Live Oak Bank on the service contractor lending team. He joined the team in 2020 and helps contractors in home services across the country to grow and transition their business through financing. He received his bachelor's...

In this week's podcast, Paul hosts his monthly solo show where he answers some listeners questions that came in via email. Some of the questions are: What is the quickest way to fix cash flow? What are the most common bookkeeping mistakes I see? How do we implement performance pay? How can I recruit more technicians in order to continue to grow? How to avoid competing on price? Not sure if your pr...

If you wish your company could better use ServiceTitan, this interview is for you. Ryan Wyatt joins Paul Maskill on the show today. Ryan is the co-founder of Titan Wizards, a company that bridges the gap between the hard work of the trades and the cutting-edge capabilities of technology. Ryan's unique blend of hands-on experience and tech expertise makes him a game-changer for home service busines...

Ryan Englin, founder of Core Matters, joins Paul on the podcast today. Ryan is a disruptive leader in the blue collar hiring and retention space. Ryan's dedication to the trades stems from his childhood with an owner/operator dad who worked tirelessly. As the CEO and Founder of Core Matters, Amazon #1 Best Selling Author, and host of Titans of the Trades Podcast, Ryan has the experience and the ex...

Brigham Dickinson is the founder and president of Power Selling Pros. At Power Selling Pros, they are known as the customer service training company. In today's interview, Brigham and Paul chat about: Turning your call center into a profit center. How to build a career path for your CSRs. How to overcome price pushback as a technician or CSR. What are signs that scream "your CSR's need training"?...

In this week's podcast, Paul hosts his monthly solo show where he shares with you the steps you have to nail in order to break past the $5mm revenue mark: Who is the next hire? When do you hire them? How can you afford them? How long until they pay for themselves? The most important steps in setting them up for success. Avoid the revolving door of employees. Not sure if your pricing is right? Down...

Kent Boll is a nationally known sales and business coach serving the home service industry. Kent started an electrical company in 2005 where his annual revenue was $100,000 a year. Today he operates a home service company with revenue over $20,000,000 per year doing electrical HVAC and plumbing. In Kent's interview with Paul Maskill, he shares: The biggest changes to home service in the last 20 ye...

Jim Cosmas is the founder of The Blue Collar Wave where he specializes in transforming home service businesses through expert coaching and consulting. Jim's focus is on refining operational efficiencies and strategic marketing to elevate company's market presence and most importantly their bottom line. Jim is a big believer that revenue feeds your ego but profit feeds your family. His #1 goal is t...

Clif Savage, the founder of Service Leader Systems, joined Paul Maskill on the podcast today. Are you a business owner or c-suite executive looking to solve the issue of finding mismatched talent once and for all? Do you want to attract ideal team members that will enjoy working with you and your team and vice versa? Do you want to take back control of your operations and not worry about someone q...