Tuesday Talks

The Season 3 finale of the Tuesday Talks live Podcast joins all 5 hosts, Rebekah Johnson, Anis Jaffer, Sarah Delphey, Pierce Gorman, and Brett Nemeroff, as they shed light on the key milestones and challenges of the past year and forecast what 2024 might have in store. From regulatory changes to technological innovations, we cover the aspects that shaped the telecom landscape in 2023 and how we ca...

SMS Phishing, or Smishing, scams are on the rise, and they're more sophisticated than ever. Fraudsters are exploiting consumer trust, posing as businesses to steal sensitive data. Dr. Brad Reaves, Associate Professor and expert in privacy and security at North Carolina State University (NCSU) shares insights from his latest research, giving you the tools you need to understand and defend against S...

Do you believe all newly procured numbers are equal? That following best practices alone can fix your labeling problem? Or that all Reputation Management Solution providers use the same monitoring and spam prevention processes? Get ready to debunk these misconceptions and more in this unfiltered episode of Tuesday Talks! Join our experts, Numeracle's Director of Client Engagement - KYC, Natalie La...

Journey with Anis Jaffer, Numeracle's Chief Product Officer, and Ed Olepa, Sr. Call Center Business Analyst at Rocket Central, as they address misconceptions, discuss effective strategies, and explore the impact of Branded Calling on contact rates with insights from Rocket Central. From revealing the realities of spam labeling to providing practical tips on reputation management, this episode offe...

Co-hosts Pierce Gorman, Distinguished Member of the Technical Staff, and Keith Buell, General Counsel & Head of Global Public Policy at Numeracle, team up for a comprehensive recap of SIPNOC 2023: "Focus on the Call and Text Authentication Ecosystem." Together, they take you on a journey, encapsulating all the pivotal discussions, groundbreaking innovations, and key advancements that are set t...

In-house industry experts, Brett Nemeroff & Pierce Gorman, delve into the intricate world of CNAM and caller ID. In this episode, they trace the evolution of caller ID technology and discuss why it no longer reliably informs us about the source of a call. Explore why this has become one of the most misunderstood technologies in the telecom space, and what can be done to remedy this confusion....

Dive into the intriguing world of Zero Trust and Digital Trust with Rebekah Johnson and Dean Coclin, Sr. Director of Business Development and Trust Specialist at DigiCert! Experience the thrilling surge in the adoption of the Zero Trust approach and dive into a discussion that underscores the vital need for a global agreement on trust standards. From the validation of identities in online transact...

Numeracle's Founder & CEO Rebekah Johnson is joined by the Founder & CEO of Gated Networks, Douglas Ranalli as they delve into the telecom trust transformation! Through tech innovations and regulatory insights, we uncover both the costs and the enduring rewards of a reliable communication ecosystem.

Numeracle's VP of Marketing & Communications, Molly Weis, and VP of Business Development, Alexander Carter, delve into the rapidly evolving landscape of reputation management and provide actionable strategies that you can implement immediately to proactively manage your number reputation and navigate the challenges presented by call blocking and labeling!

Numeracle's Distinguished Member of the Technical Staff, Pierce Gorman, is back with VP of Engineering - Voice, Brett Nemeroff, and Chief Product Officer, Anis Jaffer, to continue their discussion on 3rd-party call signing and the 6th Report and Order and Further Notice of Proposed Rulemaking. To read the 6th Report and Order and Further Notice of Proposed Rulemaking, visit docs.fcc.gov/public/att...

Numeracle's Distinguished Member of the Technical Staff, Pierce Gorman, and VP of Engineering - Voice, Brett Nemeroff, chat about the 6th Report and Order and Further Notice of Proposed Rulemaking (FNPRM) related to call authentication and the intricacies of 3rd-party call signing. To read the 6th Report and Order and Further Notice of Proposed Rulemaking, visit docs.fcc.gov/public/attachments/DOC...

Strategies for Successful Dialing in an Evolving Regulatory Ecosystem For a deeper dive into this topic, download the playback of their joint Master Class here: https://www.numeracle.com/master-classes/best-practices-for-dialing-strategies-contact-strategy-campaign For the visual aid on risk mitigation, click here: https://www.numeracle.com/tuesday-talks/navigating-the-contact-center-landscape-bes...

A Cross-Atlantic Comparison of Consumer Protection Measures Mentioned Content Ofcom and FCC Robocalls Call blocking & labeling Entity Identity Management STIR/SHAKEN VoIP SIP (Session Initiation Protocol) TRACED Act Calling Line Identification (CLI) Authentication AI and Voice Simulation Scams Know Your Customer (KYC) Branded calling

What's New? What's Next? Catching Up and Looking Ahead Mentioned Content Branded Calling & CNAM 10DLC Identity Voice simulation scam calls Know Your Customer (KYC) & Know Your Vetter Project Point of No Entry (PoNE) Know Your Upstream Provider Delegate Certificates Robocall Mitigation Database (RMD) STIR/SHAKEN NIST Standard 800-63 Zero Trust Architecture

Looking to the Future through a Retrospective of Season 2 It's the last session of Season 2! Rebekah and Anis close out this spectacular season, filled with so many expert guests and some new expert hosts! Together, they reflect on our conversations this season and close the year out with some trends and predictions for the future of delivering identity in 2023.

How the New Pay-for-Verification Model leads to more Identity Fraud and Distrust As the leaders for identity verification in the communications ecosystem, we take a hard look at the changes being made by Elon Musk at Twitter in this week’s episode. With the new pay-for-verification model of the blue checkmark, Rebekah and Anis discuss how it’s not just the content we can’t trust but the identity b...

Security and Fraud Mitigation to Combat Illegal Calls Numeracle’s VP of Trust Solutions, Sarah Delphey, was joined by Bradley Reaves, Assistant Professor of Computer Science at North Carolina State University, to discuss how the history and lessons learned from academia and other industries can help illuminate solutions for combatting illegal calls and achieving call authentication. Mentioned Cont...

The future of identity and authentication in the messaging channel Rebekah and Anis are back to discuss the recent events impacting the messaging channel, including the FCC's recent NPRM on blocking illegal robotexts, and how they predict trusted identity and authentication in the messaging channel can be achieved.

How to Authenticate Callers Before a Call is Placed Pierce Gorman continues as our host, this time welcoming Numeracle's VP of Trust Solutions, Sarah Delphey, to report on the status of STIR/SHAKEN and explore the next enhancements, versions, challenges, and solutions that still need to be tackled alongside some regulatory commentary. Mentioned Content STIR/SHAKEN Call Authentication & Call Si...

International Involvement: The Intersection Between Domestic and Foreign Voice Service Providers Part III of our series on Call Authentication Domination has a new twist: a third expert guest speaker! Jim McEachern, Robocall and SHAKEN expert and consultant and Member of the Alliance for Telecommunications Industry Solutions (ATIS) joins host Pierce Gorman of Numeracle's Technical Staff, and retur...

Call Signing with Rich Call Data (RCD) and Exposing Potential Gaps in Delegate Certificates Eric Priezkalns, Chief Executive Officer of the Risk & Assurance Group and Editor of Commsrisk.com, returns to the podcast, this time taking over as the host with guest Pierce Gorman, Distinguished Member of Numeracle’s Technical Staff, for a follow-up conversation on using rich call data for call signi...

The definitive guide to evaluating a solution for reputation management and call branding Molly Weis, VP of Marketing and Communications, is back as our host, this time welcoming our Vice President of Business Development, Alexander Carter, for an in-depth market assessment with best practices to help you navigate where to start and what you should be looking for in potential solutions, vendors, a...

Cracking down on Auto Warranty Scams to return trust to legal calls The podcast welcomes guest speaker Scott Davis, CEO of Volie and Dealer Identity to talk about the lack of trust in phone calls being seen in the automotive industry, especially in the wake of new regulations to stop auto warranty scam calls. Mentioned Content Automotive industry communications Auto Warranty Scam Calls Illegal Rob...

'One-size-fits-all' approach to STIR/SHAKEN causing adoption roadblocks abroad: Guest Hosted by Pierce Gorman, Distinguished Technical Staff Member at Numeracle with expert guest speaker Eric Priezkalns, Chief Executive of Risk & Assurance Group and Editor of Commsrisk.com Mentioned Content : STIR/SHAKEN Global call authentication adoption Robocalls TRACED Act & Regulatory changes Industry...

How recent regulatory changes will impact internationally-originated calls Guest Speaker: Kevin Rupy, Partner at Wiley Law Mentioned Content Gateway & Intermediate Providers' role in foreign-originated robocall traffic Robocall Mitigation Plans & Database Do Not Originate (DNO) List call blocking Know Your Upstream Provider Requirements Robocall Mitigation efforts and STIRS/SHAKEN deployme...