TrustedTech Presents The Microsoft Playbook

Are you overspending in Azure without realizing it? In this episode of The Microsoft Playbook, we break down one of the most common (and costly) challenges in the cloud: Azure sprawl and how it silently drives up your monthly bill. Joined by Heath Madison, Senior Director of Professional Services, we explore real-world examples of cloud waste, including a case where a company reduced an Azure serv...

In this episode of TrustedTech Presents: The Microsoft Playbook, we dive into the evolving Microsoft support landscape and what it means for customers today. Joined by Mark Claremont, Director of Cloud Services at TrustedTech, we break down Microsoft’s shift toward leveraging CSP partners for support delivery and why that’s creating major opportunities for organizations looking for faster, more re...

Microsoft 365 licensing is changing, and if you’re not prepared, it could cost you. In this episode of The Microsoft Playbook, we sit down with Haley Alfonso, Account Executive Team Lead at TrustedTech, to break down the upcoming Microsoft M365 price increases taking effect July 1st and what organizations should do right now to get ahead of them.   We cover: ✅ What’s driving the 5–33% Microsoft p...

In this episode of The Microsoft Playbook, we delve into the latest and most creative phishing threats . Joined by Andy Nolan, Director of Strategic Programs at TrustedTech, we unpack real-world phishing scenarios that go far beyond the classic “reset your password” email. From deceptive look-alike domains like rnicrosoft.com, to malicious PDFs to physical attacks involving infected USB drives, th...

Welcome back to another episode of The Microsoft Playbook! In this conversation, we sit down with Luan Tran our Lead Account Manager for Legacy Sales to break down everything you need to know about SPLA (Service Provider Licensing Agreement) — one of Microsoft’s most widely used licensing models for service providers. With major changes taking effect as of October 1, 2025, many organizations are u...

Get ready for the next big leap in database technology. In this episode of The Microsoft Playbook, Senior Director of Legacy Sales Johnny Lopez joins us to break down everything you need to know about SQL Server 2025; Microsoft’s most intelligent, secure, and future-ready database platform yet. From built-in AI and Copilot integration to enhanced security, compliance, and licensing models, SQL Ser...

Understanding Microsoft Defender | Protecting Your Organization from Modern Cyber Threats In this episode of The Microsoft Playbook, host Tipper sits down with Heath Madison, Senior Director of Professional Services at TrustedTech, to break down everything you need to know about Microsoft Defender — Microsoft’s powerful suite of security tools that protect your data, devices, and cloud environment...

Microsoft 365 Copilot works alongside users in popular Apps such as Word, Excel, PowerPoint, Outlook, Teams, and more, providing real-time intelligent assistance to enhance creativity, productivity, and skills. Our Subject Matter Experts will ensure your IT team walks away with the knowledge and recommendations needed to make responsible AI decisions. https://www.trustedtechteam.com/pages/microsof...

Get access to TrustedTech certified support services and see how our experts can simplify your IT needs. https://www.trustedtechteam.com/pages/reactive-support In this episode, TrustedTech sits down with Jason Lu, Support Program Manager, to explain the upcoming changes to Microsoft’s support offerings and partner ecosystem. What’s Covered: ✅ The new, higher standards for becoming a Microsoft par...