Trustbridge Knowledge Center

TrustBytes

Education EN ↓ 22 episodes

A Knowledge Center podcast bringing you educational material in an easy and fun format.

Author

Trustbridge Knowledge Center

Category

Education

Podcast website

www.buzzsprout.com

Latest episode

Apr 3, 2026

Where to listen?

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Episodes

The Human Experience - Episode 3: Music Therapy 03.04.2026

In today’s episode we are joined by Stacy Groff, VP Care & Connections; Daniel Bentz, Music Therapist; and Mary Milne, Dir of Human Experience to talk about Music Therapy. 

The Human Experience - Episode 2: Adult Grief Care 02.03.2026

In today’s episode we are joined by Ronnie Featherstone, Dir of Social Work Practice; Piper Stannard, Dir of Adult Grief; and Mary Milne, Dir of Human Experience to talk about Adult Grief Care. 

The Human Experience - Episode 1: What is the Human Experience 24.04.2025

Welcome to the first episode of The Human Experience, an Empath podcast designed for all colleagues. In today’s episode we are joined by Mary Milne, Director of Human Experience; Yane Mendoza, Operational Excellence Specialist; Karen Davis Pritchett, VP Engagement & Access; Joy Winheim, President of EPIC; and Alyssa Cadwalader, VP Continuous Improvement to talk about the Human Experience. Toda...

Episode 14 - HOPE 19.02.2025

In today’s episode we are joined by Yane Mendoza, Operational Excellence Specialist and CC Corneille, Clinical Educator Lead to talk about the new Health Outcomes & Patient Experience Tool also called the HOPE tool.

Episode 13 - Advanced Care Planning 02.01.2025

In today’s episode we are joined by Gina Morency, Resource Specialist & Alexis Aristizabal, Lead Social Worker to talk about Advanced Care Planning.  Today’s episode is sponsored by Information Technology.

Episode 12 - Empath Connect 04.11.2024

Today we are talking about the new Empath Connect intranet. Empath Connect is our dedicated space for team Empath to find all of the latest organizational updates, connect with colleagues, and discover tools that will help you in your role. Today's episode is sponsored by the Trustbridge Hospice Resale Shops & Resale Cars.

Episode 11 - Pride 30.05.2024

Today we are joined by Davis Petway and Angela Pickhardt to talk about Pride Month, the Pride Committee, and more.

Episode 10 - Having Difficult Conversations 03.05.2024

Today we are joined by Dr. Faustino Gonzalez & Sue Surmont, Clinical Educator to talk about having those difficult conversations.

Episode 9 - Trustbridge & Empath Affiliation 16.04.2024

Today we are joined by Tarrah Lowry to talk about the Trustbridge & Empath Affiliation. What it means for Trustbridge now and in the future.

Preceptor Boost - Pharmacy 02.04.2024

Today we are joined by Tiffany Anderson, Pharmacist, to talk about medications & elMOE.

Episode 8 - We Honor Veterans & Trustbridge Honors 06.03.2024

Today we are joined by Phillip Smith, Area 5 Director to talk about the We Honor Veterans Program and Trustbridge Honors.

Episode 7 - CAHPS & Star Rating 16.02.2024

Today we are joined by Yane Mendoza, Operational Excellence Specialist to talk about the Consumer Assessment of Healthcare Providers & Systems (CAHPS) Survey and the Star Rating

Preceptor Boost - Having Difficult Conversations 05.02.2024

We are joined by Dr. Faustino Gonzalez to talk about having difficult conversations.

Episode 6 - Stress Management 02.01.2024

Today we are joined by Joe Hamilton to talk about Stress Management and relief techniques.

Preceptor Boost - Episode 4: Orientation 12.12.2023

In today's episode, we will talk with members of the Knowledge Center team about New Employee Orientation.

Episode 5 - Time Management 29.11.2023

In today’s episode we are joined by Gina Morency, Resource Specialist and we are going to talk about Time Management.  Today’s episode is brought to you by Operational Excellence. Operational Excellence, also referred to as OPEX, helps foster Trustbridge’s culture of excellence, enhancing the patient experience by empowering teams to engage in Lean Six Sigma thinking for continuous process improve...

Episode 4 - Palliative Care 01.11.2023

This episode is all about Palliative Care and VBID for Humana. We also discuss PIC:TFK and AVMED. This episode is brought to you by Medical Administration.

Preceptor Boost - Episode 3: Resiliency 16.10.2023

Resiliency is the ability to overcome challenges of all kinds.   We know Hospice work is not easy, and precepting can add a whole other layer of challenges.  In order to have a successful, fulfilling Hospice career it is essential to develop various “Tools” to promote resiliency in our work. 

Episode 3 - Hospice Medicare Benefit and Levels of Care 14.09.2023

Today we are joined by Sue Surmont, Clinical Educator, to discuss the Hospice Medicare Benefit and Hospice Levels of Care.

Preceptor Boost - Episode 2: Celebrating Preceptors 14.09.2023
Episode 2 - Resources 31.07.2023
Episode 1 - Welcome to TrustBytes! 19.07.2023

In today’s episode we are going to talk a little bit about the Knowledge Center, what the purpose of this podcast is, and how you can get involved.

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