Trust The Process

What if the life you're meant to live is waiting on the other side of one courageous decision? After spending 30 years in education, Dorice Hornstein walked away from the career she loved with no clear roadmap, no business, and no guarantees. In this uplifting conversation, she shares how a family health crisis became the catalyst for a completely new purpose, why curiosity creates unexpected oppo...

Most people are still asking AI questions. The leaders pulling ahead are building with it. Former IBM Global CIO Kathryn Guarini joins John to cut through the AI hype and explain what today's technology can actually do for businesses of every size. From replacing repetitive work instead of replacing people to building apps without a team of developers, Kathryn shares why curiosity is becoming one...

What if your biggest leadership challenge isn't strategy, but how you show up for your people? In this episode, Jon sits down with HR executive and Fortitude HR Solutions co-founder Scott Hannes to explore why emotional leadership, poor communication, and a lack of trust quietly undermine even the strongest organizations. Drawing on more than two decades of experience, Scott shares practical lesso...

Most leaders think their job is to have the answers. The best leaders know it's about asking better questions. In this episode, Jon sits down with leadership coach, speaker, and author Joel Worthington to explore why so many organizations struggle with engagement, retention, and culture. Drawing on decades of experience spanning ministry, franchising, executive leadership, and business transformat...

What if hitting your biggest financial milestone still wasn't enough? In this powerful conversation, entrepreneur and coach Matt Gerlach shares how building two successful six-figure-per-month businesses forced him to confront a truth many high achievers avoid: success doesn't heal the wounds you've been carrying your whole life. After battling anxiety, depression, and panic attacks, Matt began a...

Most startups do not fail because the idea is bad. They fail because leaders stop listening. In this episode, Jon sits down with customer success and operations strategist Ken Taylor to unpack the hidden mistakes that hold founders back from real growth. From tunnel vision and micromanagement to ignoring frontline feedback, Ken shares hard earned lessons from decades working with startups, SaaS co...

Most businesses are not struggling because of bad products. They are struggling because they are solving the wrong problems for the wrong people. In this episode, Jon sits down with sales growth advisor Eric Balis to break down why so many companies fail to build scalable sales systems and what it actually takes to create long-term growth. From defining your ideal client profile to avoiding shiny...

What if the biggest thing holding your business back is you? In this episode, Jon sits down with entrepreneur and business advisor Dan Brault for a deep conversation about leadership, burnout, scaling, and the hidden mindset patterns that keep founders stuck. Dan shares his journey from medical device sales to real estate investing and business coaching, revealing how he learned to stop being the...

What if the biggest thing holding your business back is you? In this episode, Jon sits down with Mike Malloy, founder and CEO of Malloy Industries, to unpack why so many founders hit a ceiling and how the fractional executive model is quietly changing the future of work. Drawing on nearly two decades of experience across consulting, startups, and leadership development, Mike shares how entrepreneu...

You can hire the best people in the world and still struggle to get anything done. In this episode, workplace expert and “team whisperer” Lia Garvin shares with Jon what she learned inside Google, Microsoft, and Apple about why high-performing teams break down and how leaders can fix it. She reveals why systems alone are not enough, how communication shapes culture, and what it really takes to bui...

What if the biggest threat to your business is you? In this episode, Jon sits down with business growth strategist Marcia Riner to unpack why so many founders hit a ceiling and how to break through it. With over 25 years of experience, Marcia reveals how owner bottlenecks, misaligned expectations, and lack of operational clarity quietly stall growth even in successful companies. They explore how s...

Perfection is slowing you down more than you think. Cybersecurity founder Brittany Greenfield joins Jon to break down why the best leaders are not chasing perfection but building momentum through small, consistent progress. From founding a DevSecOps company to coaching teams through change, Brittany shares how trusting yourself and your team is the real unlock for growth. In this episode, they exp...

What if the life you’re chasing is the very thing pulling you off course? Today's guest Daryl Dittmer went from addiction, crime, and hitting rock bottom at 19 to rebuilding a life grounded in discipline, honesty, and self-respect. Through decades of experience across business, recovery, and personal growth, he discovered that real transformation doesn’t come from ideas, it comes from action and r...

Why do 88 percent of real estate clients never return to the agent who helped them buy or sell their home? In this episode of Trust the Process , Jon talks with real estate coach, speaker, and author Josh Cadillac about why most professionals focus on the wrong goal. Instead of chasing the next commission, Josh teaches agents how to earn something far more valuable: clients who come back for life....

What if the real reason your business feels chaotic is not your people but your process? In this episode, Jon breaks down why so many CEOs and founders do not actually trust the systems running their companies. Through a behind-the-scenes look at an AI startup drowning in duplicate payments, micromanagement, and operational confusion, Jon reveals how a broken accounts payable system was quietly co...

Feel like something is off in your business, but you can't name it? Jon Bassford, founder and CEO of Lateral Solutions, has worked alongside founders, CEOs, and nonprofit leaders who know they want to grow but lack a process they can truly trust. In this episode, he breaks down the hidden gaps that quietly stall organizations and introduces his three-step Breakthrough System designed to build oper...