A weekly problem-solving session for all things agile
Troubleshooting Agile
Troubleshooting Agile is a problem-solving session for agile teams. Jeffrey Fredrick and Douglas Squirrel look at common problems agile teams face and provide practical, immediately useful advice for getting back on track.
Author
A weekly problem-solving session for all things agile
Category
Podcast website
Latest episode
Jul 8, 2026
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Episodes
A Radical Enterprise: Part I 01.02.2022 22:28
We are joined by Matt Parker, author of the new book A Radical Enterprise, and discuss how many organisations are achieving significant success with astonishing levels of autonomy and devolution. Transcript: https://agileconversations.com/blog/a-radical-enterprise-pt1/ SHOW LINKS: - Matt's website: http://mattkparker.com - A Radical Enterprise: https://itrevolution.com/a-radical-enterprise/ - Demi...
The 5-Year Backlog, Part II 26.01.2022 23:08
Squirrel and Jeffrey continue discussing what to do with a giant backlog of work for your tech team, and suggest ways to think about paying off your tech debt and thin your features for faster feedback. SHOW LINKS: - Feature thinning: http://www.agilekiwi.com/other/agile/feature-thinning/ - Technical debt: http://wiki.c2.com/?WardExplainsDebtMetaphor --- Our new book, Agile Conversations, is out n...
The 5-Year Backlog, Part I 19.01.2022 22:26
Squirrel and Jeffrey discuss how to help a listener whose team has a mountain of work growing beyond all proportion, and how to work with sponsors to tame (or even better, delete!) a 5-year backlog. SHOW LINKS: - Gold Owner / Goal Donor: https://wiki.c2.com/?GoalDonor - Mythical Man-Month: https://en.wikipedia.org/wiki/The_Mythical_Man-Month - Induced demand: https://en.wikipedia.org/wiki/Induced_...
The Opposite of Co-Creation 12.01.2022 11:44
Squirrel describes an amazing Christmas present that captures perfectly why user empathy is vital for all types of agile teams — even in hardware. SHOW LINKS: - The Braille Cube: https://twitter.com/douglassquirrel/status/1476967045430398979 --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mai...
Listener Poll: Why Listen? 05.01.2022 16:13
Squirrel and Jeffrey trade stories about two types of organisations: ones that want to give developers perks and opportunities to learn, and those that actually want disruptive change and new ideas. Then they invite listeners to weigh in on what they're aiming to get from this podcast, on a Twitter or LinkedIn poll (see below). SHOW LINKS: - Twitter poll: https://twitter.com/TShootingAgile/status/...
James Shore: The Art of Agile Development, Part II 29.12.2021 13:17
Continued conversation with one of our favourite authors, James Shore, who joins us to discuss the new edition of his semnal book, The Art of Agile Development. SHOW LINKS: - Twitter: https://twitter.com/jamesshore - Website: https://www.jamesshore.com - AOD2: https://www.jamesshore.com/v2/books/aoad2 - Bookclub: https://www.jamesshore.com/v2/books/aoad2/book_club - Book: Accelerate: https://itrev...
James Shore: The Art of Agile Development, Part I 22.12.2021 19:14
One of our favourite authors, James Shore, joins us to discuss the new edition of his seminal book, The Art of Agile Development. SHOW LINKS: - Twitter: https://twitter.com/jamesshore - Website: https://www.jamesshore.com - AOD2: https://www.jamesshore.com/v2/books/aoad2 - Bookclub: https://www.jamesshore.com/v2/books/aoad2/book_club - Book: Accelerate: https://itrevolution.com/book/accelerate/ -...
Mobbing for Safety 15.12.2021 13:55
Responding to a provocative Twitter thread, Squirrel and Jeffrey discuss why pull requests may be harmful to collaboration, and explore the seemingly mad world of mob programming (20 people and 1 keyboard?!). We discover how these "co-creation" techniques can help increase psychological safety and reduce errors. SHOW LINKS: - Dragan's Twitter thread: https://twitter.com/d_stepanovic/status/1470009...
Greatest Hits - Software Factory To Feature Factory 08.12.2021 20:36
This week, we bring you one of our most popular previous episodes to refresh your memory or listen to for the first time. The first chapter of Agile Conversations is all about people-centred development, and we tell the story of our own journey from over-determined software factory to today's feature factories, with similar Taylorist theories of management in both. In today's episode, we go into m...
Hero Licenses for All 01.12.2021 15:47
Jeffrey and Squirrel draw lessons from unlikely sources like Henry Ford and Eliezer Yudkowsky on creating a culture that favours innovation and inquiry. SHOW LINKS: - Henry Ford article: https://www.collaborativefund.com/blog/experts/ - Hero License: https://www.lesswrong.com/posts/dhj9dhiwhq3DX6W8z/hero-licensing - Dan Luu on productivity: https://danluu.com/productivity-velocity/ - Chris Matts o...
Choosing Grief over Guilt 24.11.2021 18:16
When your team misses a sprint goal, or you let down a stakeholder, you or your team may feel guilty—but we make concrete recommendations, using Pixar movies and Adlerian psychology, for grief as a more effective alternative that leads to faster recovery and improvement. SHOW LINKS: - The Courage to be Disliked: https://www.goodreads.com/book/show/43306206-the-courage-to-be-disliked - Feeling Good...
Leadership and Storytelling 17.11.2021 13:05
Continuing from last week's episode on Gemba Walks, we explore how leaders can use information they gather from the "coal face" to tell compelling stories and change culture and direction. SHOW LINKS: - Last week's episode: https://soundcloud.com/troubleshootingagile/gemba-walks-and-ride-alongs - Three Perspectives on Future Search: http://www.marvinweisbord.com/wp-content/uploads/2010/04/Future%2...
Gemba Walks and Ride-Alongs 10.11.2021 12:07
Squirrel and Jeffrey tell two stories of leaders who "walked the floor" to see what work was being done, in two very different situations, and how the resulting stories helped transform their teams. SHOW LINKS: - Gemba Walk: https://en.wikipedia.org/wiki/Gemba - Container Stacking blog post: https://thezvi.wordpress.com/2021/10/28/an-unexpected-victory-container-stacking-at-the-port-of-los-angeles...
One at a Time 03.11.2021 11:46
Squirrel and Jeffrey consider the benefits and risks of building a feature for just one user. When is this advisable and when is it a product cul-de-sac? SHOW LINKS: - Alan Cooper on personas: https://www.goodreads.com/book/show/44098.The_Inmates_Are_Running_the_Asylum - Poppendiecks on lean software (waste of software development): https://www.goodreads.com/book/show/194338.Lean_Software_Developm...
Different Drummers: Data Science and Product Cadence, with Ian Ozsvald 27.10.2021 21:31
A listener asks about "de-silo-ifying" data science and how to match cadences between data teams and product teams. Data expert Ian Ozsvald tells stories of insurance forms and data horrors as he helps us explore ways to address this cadence mismatch. SHOW LINKS: - Ian Ozsvald: https://ianozsvald.com - PyData London: https://london.pydata.org/ - Gemba walk: https://en.wikipedia.org/wiki/Gemba#Gemb...
Just Say No to "Need" 20.10.2021 11:12
Squirrel and Jeffrey explore their different reasons for recommending that you remove the word "need" from your vocabulary. SHOW LINKS: - “Need” tweet: https://twitter.com/douglassquirrel/status/1445683926983340037 - Correct vs useful episode: https://soundcloud.com/troubleshootingagile/correct-vs-useful --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where yo...
Ringfencing Redux 13.10.2021 9:19
A listener asks about conditions where ringfencing might make sense, and we explore the differences among ringfencing, focus, and empowerment. SHOW LINKS: - Listener question: https://twitter.com/DeliverItCast/status/1443304167313915907 - Ringfencing episode: https://soundcloud.com/troubleshootingagile/the-ringfencing-trap - The Goal: https://en.wikipedia.org/wiki/The_Goal_(novel) --- Our new book...
Correct vs Useful 06.10.2021 11:05
Jeffrey tells the story of his team writing code that gives incorrect but still useful results, and we reflect on why it can be hard to choose to "pay to learn". SHOW LINKS: - Thinking, Fast and Slow: https://en.wikipedia.org/wiki/Thinking,_Fast_and_Slow - Worse is Better: https://dreamsongs.com/WorseIsBetter.html --- Our new book, Agile Conversations, is out now! See https://agileconversations.co...
Unlearning Helps You Slice Your Work 29.09.2021 8:33
Squirrel helps teams split their work into tiny "slices" they can release daily or weekly, and finds that the biggest obstacle is all the things that developers think they know about users, many of which they have to first unlearn. SHOW LINKS: - Original tweet: https://twitter.com/douglassquirrel/status/1435602671306674176 - Falsehoods programmers believe about names: https://www.kalzumeus.com/201...
The Ringfencing Trap 22.09.2021 12:55
Squirrel tells stories of clients whose attempt to ringfence developers on certain tasks ended badly, and we explore why hiding from a difficult conversation with "dedicated" engineers doesn't work. SHOW LINKS: - Original tweet: https://twitter.com/douglassquirrel/status/1435602662796537861 - https://sloanreview.mit.edu/article/solving-the-problem-of-siloed-it-in-organizations/ --- Our new book, A...
Consciously Violating Norms 15.09.2021 17:06
We discuss making radical change in an organisation by violating its norms in use and producing productive conflict. SHOW LINKS: - How Should the Company Decide?: https://soundcloud.com/troubleshootingagile/how-should-the-company-decide --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy and get a free video when you join our mailing...
Turning the Same Cranks 08.09.2021 12:15
We consider the dynamics—or perhaps statics!—of an organisation that is stuck running the same agile processes or following an unchanging strategy, even though it isn't providing any improvement, and consider why an organisation might get stuck in this way. SHOW LINKS: - Double-Loop Learning: https://en.wikipedia.org/wiki/Double-loop_learning --- Our new book, Agile Conversations, is out now! See...
Daily Delivery for Designers 01.09.2021 10:11
We discuss why daily delivery via "elephant carpaccio"—already challenging for engineers—is doubly difficult for designers, and what to do about it. SHOW LINKS: - Elephant Carpaccio: https://alistair.cockburn.us/wp-content/uploads/2018/02/Elephant-Carpaccio-exercise-instructions.pdf --- Our new book, Agile Conversations, is out now! See https://agileconversations.com where you can order your copy...
Finding a Great Company 25.08.2021 20:12
A listener asks how to find a great company to work for, and Jeffrey and Squirrel share a few opinionated, biased heuristics for discovering great environments to work in. SHOW LINKS: - CITCON conferences: https://citconf.com/ - DevopsDays: https://devopsdays.org/ - DOES conference: https://events.itrevolution.com - Joel Test: https://www.joelonsoftware.com/2000/08/09/the-joel-test-12-steps-to-bet...
How Should the Company Decide? 18.08.2021 17:59
Squirrel and Jeffrey trade stories about coaching people who feel trapped by a decision seemingly outside their control—and how a recursive question can help unlock more options and a better result. SHOW LINKS: - Unilateral control: https://soundcloud.com/troubleshootingagile/how-to-fail-by-acting-unilaterally-part-i - Mutual learning: https://soundcloud.com/troubleshootingagile/mutual-learning-mo...
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