TrendsMD : Answers for health care's digital trends

The TMLT difference" with Robert Donohoe, TMLT's CEO and President, describes how TMLT positions our policyholders for success with unique rewards, benefits, risk management support, and a commitment to physician wellness.

"The claims process" with Cindy Garza, TMLT's Assistant Vice President of Claims Operation, provides an overview of what happens in the event of a medical malpractice claim and how TMLT will stand with you every step of the way.

"How to buy insurance" with Lauren Ager, TMLT's Assistant Vice President of Underwriting and Business Development, reviews different insurance types to suit your needs, and describes additional, valuable coverages included in all TMLT policies.

"Social media" with Laura Brockway, TMLT's Vice President of Marketing, offers best practices for managing online comments and reviews, and covers frequently asked questions such as, "Should I Google my patients?"

The Texas Medical Board (TMB) has recently updatedseveral rules that may affect how physicians may delegate tasks, document patient care, administer office-based anesthesia, and much more. In this podcast, Tanya Babitch and Robin Desrocher of TMLT’s Risk Management Department help bring definition and insight to these new changes. (21:27)

Brian Dittmar of TMLT and special guest Brian Jackson, Executive Director of the Texas Alliance for Patient Access (TAPA) discuss bills affecting Texas physicians that were introduced, passed, or defeated in the recently concluded 89thTexas Legislature.

Join us this season for a conversation with Shana Merlin, an Austin-based professional communication trainer specializing in medical communications. We’ll explore how improvisational techniques can be used by physicians to enhance conversations and relationships with patients, colleagues, and staff members. (33:59)

In this series “extra,” trainer Shana Merlin describes how to use “signposting” techniques in your face-to-face communications to help patients and colleagues more clearly understand your meaning and overall messaging. (4:33)

In episode three of this series, trainer Shana Merlin discusses how to improve patient interactions using improvisational techniques to build rapport, help patients understand diagnoses and treatment goals, and break the “curse of knowledge” so that your communications are clear and user-friendly. (45:12)

In the second episode of this series, Shana Merlin discusses how to deal with difficult patients, including how to set boundaries, reflect positive intent, and use such improv techniques as “blending.” (33:48

In this concluding episode, we discuss how to improve communications with other physicians, colleagues, and staff members through improv. (27.13)

In this episode, TMLT’s Tony Passalacqua and Adrian Senyszyn, principal attorney with Germer PLLC, discuss potential sources of liability from current technologies being adopted in health care. Learn more about the threats posted by Artificial Intelligence (AI), ChatGPT, social engineering, and much more.

Host Tony Passalacqua welcomes TMLT’s risk management leaders Tanya Babitch and Robin Desrocher, to discuss common liability exposures – and how to avoid them. Learn a variety of risk management tips to help you minimize potential allegations of medical liability. 

Jim Boston of Boston & Hughes, PC reviews the differences between a lawsuit and a Texas Medical Board (TMB) case; how board complaints are filed and what to expect; common patient complaints; and some best- and worst-case scenarios when faced with a TMB complaint.

Jim Boston of Boston & Hughes, PC is back to review the five top things that get physicians sued and how to avoid them. Discussion points include issues with communication, documentation, follow-up, referrals, and medication errors.

In this episode, our host, Tony Passalacqua welcomes Jim Boston of Boston & Hughes, PC, to discuss such questions as how does a lawsuit usually start? How do you stay ahead of an aggressive patient? What are some documentation best practices? And much more.

Exercise Self Compassion Break

Mindfulness Exercise

Physician Wellness. Episode 4: In this episode, host Tony Passalacqua and guests Dr. Charlotte Howard and Dr. Tori Olds review how to get the most out of therapy, what to expect when seeking counseling, and generally how healing through therapy works.

Physician Wellness. Episode 3: In this episode, host Tony Passalacqua and guests Dr. Charlotte Howard and Dr. Tori Olds discuss how exercising self-compassion can help you prevent burnout and improve performance. Common myths surrounding self-compassion are explored and a guided self-compassion exercise is included.

Episode 2: In this episode, host Tony Passalacqua and guests Dr. Charlotte Howard and Dr. Tori Olds explore how the brain responds to stressors and how being more mindful can help us better handle overwhelming or stressful feelings and emotions. A mindfulness exercise is also offered to help you become more relaxed and refreshed

In this episode, host Tony Passalacqua welcomes guests Dr. Charlotte Howard and Dr. Tori Olds to discuss how stress and burnout specifically affect the physician population

Two of TMLT’s risk management experts discuss how to dismiss a patient safely and effectively, including typical scenarios that can make the process more difficult.

Learn how the TMA and TMLT work together to defend tort reform; help physicians with their practice; and partner with county medical societies throughout Texas. Special guests: Sylvia Salazar and Mari Hosek of the TMA.

Join TMLT cyber experts as they discuss the latest concerns for IT departments working in health care, including phishing, conducting vulnerability scans, two-factor authentication, and the continued importance of strong passwords.