Transform NOW

Building the Future Operating Model for Financial Services . In this episode, we discuss the findings from our global financial services survey and what it means for the industry. . Here’s what we talked with Jovana and Ian about:  * The emerging role of intelligent automation within financial services * Changing the banking culture to access the transformative potential of automation * Takin...

How to Kickstart Change at the Federal Level . As it did with the private sector, the pandemic has raised the level of urgency around many systemic issues within the public sector. McKinsey & Company recently published a white paper to express their observations and recommendations on this topic. On this podcast, Brad Hairston talks with David Ware, a partner at McKinsey and contributor to the...

The role of the HR team has always been about "humans" - it's in the title. But as organizations begin adopting a more flexible resourcing pool that includes human and digital workers, how will the HR function adapt to these changes to help accelerate digital transformation in the organization as a whole? Michael Marchuk talked with Blue Prism's Connie Poshala and Phil Ormond about the exciting ch...

Citizen-Led Automation at its Best . In the world of RPA, citizen developers create new business solutions using no-code development and runtime environments sanctioned by corporate IT. Often, these individuals are impassioned business users looking to overcome obstacles or increase efficiencies who are able to build automations without any prior coding experience. On this podcast, Brad Hairston t...

An Empowering Take on Diversity . In this episode, we share the Empower Hour session hosted by Women in RPA (WIRPA).  . Xina Seaton was recently joined by three amazing professionals who choose to challenge traditional thinking on diversity. Each panelist brought a unique perspective to the conversation. Collectively they delved into being a woman in leadership in a “male dominated” arena, as...

On this episode, Brad Hairston talks with James Duez, CEO and co-founder of Rainbird Technologies, who explains how intelligent automation is helping companies address fraud much more effectively. . Here’s what we talked with James about:  * Which types of fraudulent behavior have seen an increase * What the fraud investigation process looks like in most companies today * How employees and custome...

Unlocking Enterprise Efficiencies by Rethinking Work . Startups often have an advantage against industry incumbents. They are able to think differently about the outcomes they're trying to achieve and start with a fresh look on how they can create value. . The zero-based design principles that partners Rohit Panikkar and Sai Tunuguntla describe in this episode will show how established organizatio...

Understanding BCG's Bionic Company Framework  . In this episode, Michael Marchuk talks with Abhi Kodey, Managing Director and Partner with Boston Consulting Group (BCG), about BCG's Bionic Company framework that describes how companies in multiple industries are combining the strengths of humans and technology to create more adaptive and resilient organizations. Using this framework, companie...

Learn how three exciting technologies intersect to drive the Telecom business forward . What are the challenges and complexities of rolling out 5G? How is drone technology working along side Intelligent Automation and a digital workforce to address these challenges?  . In this episode, Bill Rubino, Sr. Director of Telco Industry Marketing at Blue Prism speaks with James Harrison, Founder and...

On this podcast, Brad Hairston talks with Kevin Smilie, Managing Director at the global advisory Alvarez & Marsal, who explains how companies can avoid becoming stagnant with their intelligent automation capability and make utilization of the digital workforce part of their DNA. . Here’s what we talked with Kevin about:  * The current trend in intelligent automation adoption and expansion * Ro...

As retailers prepare for the new era of ‘never normal’, many are accelerating the transformation of their operating models and resourcing in order to stay competitive. A cornerstone of many of these programs is RPA and Intelligent automation, but as organizations expand their plans – how can they avoid common mistakes that stall or derail these projects? .  On this episode, Blue Prism’s Peter...

Robotic Process Automation has quickly evolved into the era of Intelligent Automation, where digital workers are augmented with intelligent skills powered by AI services to enable the automation of business processes with increasing complexity. The excitement in what lies ahead for RPA is building. . On this episode, Brad Hairston talks with Dr. Lou Bachenheimer, Solution Architecture Team Lead at...

Why We're Rebranding our Podcast  ----- The pandemic and other global events have made Digital Transformation a priority for all organizations regardless of geography or industry. In the midst of this strategic shift, the importance of an intelligent digital workforce to enable and sustain transformation is greater than ever. Company leaders are eager to learn from experts and others who are...

The world is changing at an exponential rate. But change itself — its science and psychology — remains a mystery to many people. If we intend to lead change, however, we have to understand its complexities. On this episode of Generation Digital Workforce, we learn from Kerry Waters, a senior change leader with more than 15 years of experience delivering transformational change within financial ser...

On this podcast, Blue Prism’s Brad Hairston talks with Pete Koltis, a Managing Director from the global advisory Alvarez & Marsal, who explains why it is important for companies to carefully consider the way they build out their intelligent automation footprint and what lessons can be applied from other technologies that have gone through this debate. . Here’s what we talked with Pete about: *...

In this episode, Rockie Solomon from Eversource shares her journey to create an enterprise automation program that not only delivers significant business benefits, but also engages employees to build strong adoption of the automation program. Here’s what we talked with Rockie about:  Why governance is so critical when developing an enterprise-grade automation program How Eversource generated...

In the midst of COVID-19, the financial pressure on healthcare organizations is greater than ever. This is motivating C-Suite executives to move faster in addressing key legacy business issues, most importantly, the heavily labor-intensive processes involved with revenue cycle management. On this episode, Blue Prism’s Brad Hairston talks with Bruce Hallowell, Senior Managing Director, Health Solut...

Digital transformation can be revolutionary for companies but may be disruptive to their employees who aren't prepared. In this episode, Michael Marchuk talks with Mark Herschberg, author of the Career Toolkit book, about how employees can strengthen their skills to prepare for digital transformation. Here’s what we talked with Mark about: How employees can be preparing for the changes ahead in th...

In the wake of Covid-19's accelerated digital economy, some companies were prepared. Many were not. For those companies whose operating vulnerabilities have been exposed, they're working hard to catch up. But they're finding that they're now aiming at a moving target.   On this episode, Michael Marchuk talks with Al Naqvi , CEO of American Institute for Artificial Intelligence about how...

Building a solution to help small businesses is a noble cause, but to be able to help tens of thousands of businesses supporting hundreds of thousands of workers is amazing.  On this episode, Michael Marchuk talks with Pawan Jadhav, founder and CEO of Lateetud, about how they built a solution to support banks both originating and forgiving Small Business Administration (SBA) Paycheck Protecti...

The global transformation to a digital infrastructure and digital business model has been accelerated due to the pandemic and will progress even further in 2021 and beyond. So, what’s next for intelligent automation? In this webinar, Eveline Oehrlich, Research Director at Research In Action is joined by Colin Redbond, Senior Vice President of Emerging Technologies at Blue Prism to talk about the n...

C-Suite executives are under continuous pressure to reduce cost, time and risk in their processes while increasing stakeholder (customer, employee, supplier, etc.) satisfaction. On this episode, Blue Prism’s Brad Hairston talks with Ted Shelton, Expert Partner, Automation & Digital Innovation at Bain & Company, who talks about how executives can re-shape their companies to accomplish these...

Michael Marchuk speaks with Jeff Wald, co-founder of WorkMarket – an ADP Company, and author of the book “The End of Jobs: The Rise of On-Demand Workers and Agile Corporations” about how companies will be looking at the way they source labor as the way we work changes. Jeff’s point of view on work and the way that we see our jobs will have to change as companies become more agile in the way they o...

In this podcast, we spoke with two of our Customer Success Directors at Blue Prism, Emily Bristow and David Ormston - two people who live and breathe helping customers make intelligent automation transformational. They share their insights on how customers have responded to the challenges of COVID-19 and how they have ripped up the rule books using automation. We also peek into 2021 and discuss th...

In this episode, Michael Marchuk discusses with PhD Daniel Araya the impact of automation on our society and the changes that are necessary to embrace the innovation ahead. Much as the rise of merchant capitalism in the 14th century buoyed the Italian Renaissance, we should see the social and financial wealth generated by a data-driven economy. Here’s what we talked with Daniel about: * The role o...