Transform NOW

Enabling World-Class Care for Patients . No industry has played a bigger, more impactful role during the global pandemic than healthcare. In the face of incredible obstacles, healthcare professionals around the world have performed so admirably and worked at a pace that most of us could not endure. Now, more than ever, it is critical for the industry to embrace intelligent automation to relieve th...

On this podcast, Brad Hairston talks with Melissa Burroughs, Head of Technology Solutions at Alteryx, who explains how Alteryx is bringing insights to life for business users and how Blue Prism digital workers can put those insights into motion. . Here’s what we talked with Melissa about:  * What analytic process automation involves * The Alteryx value proposition to the market * The typical Alter...

On this podcast, Brad Hairston talks with Ryan Falkenberg, Co-Founder and CEO of CLEVVA, who explains how their front office digital experts are capable and competent enough to offer a level of customer experience that historically could only be provided by a human expert. . Here’s what we talked with Ryan about:  * How the CLEVVA front office digital expert functions * How CLEVVA digital experts...

Understanding Business Conversations at Scale . All organizations engage in thousands of business conversations each day. Whether they are simple or complex, each of them can be interpreted and acted upon. But how do you make sense of them in aggregate and accurately gauge what your stakeholders, your investors, your customers, and your employees are saying? On this podcast, Brad Hairston talks wi...

On this podcast, Brad Hairston talks with Tom Davenport, a world-renowned author, speaker, advisor, and expert on AI, who explains why companies are struggling to implement AI solutions at scale and how they can solve this going forward. . Here’s what we talked with Tom about:  * The pace of adoption of AI * The ROAI™ Institute and what it aims to achieve * The primary reasons companies have had d...

Unlocking the Value of a Digital Labor Source . All too often, emerging technology fails to transform an organization because it is not fully understood and/or fully applied. This definitely applies to Robotic Process Automation, as many companies miss the overall value proposition of a digital workforce. On this podcast, Brad Hairston talks with Gary Smith, a sales strategy leader and longtime RP...

On this podcast, Brad Hairston talks with Miguel Carrasco, Managing Director and Senior Partner at BCG, who explains the findings and recommendations from a report BCG co-authored with Faethm, titled "The Future of Jobs in the Era of AI." . Here’s what we talked with Miguel about:  * Key learnings about workforce supply and demand in the years to come * The impact of automation and AI im...

Building the Future Operating Model for Financial Services . In this episode, we discuss the findings from our global financial services survey and what it means for the industry. . Here’s what we talked with Jovana and Ian about:  * The emerging role of intelligent automation within financial services * Changing the banking culture to access the transformative potential of automation * Takin...

How to Kickstart Change at the Federal Level . As it did with the private sector, the pandemic has raised the level of urgency around many systemic issues within the public sector. McKinsey & Company recently published a white paper to express their observations and recommendations on this topic. On this podcast, Brad Hairston talks with David Ware, a partner at McKinsey and contributor to the...

The role of the HR team has always been about "humans" - it's in the title. But as organizations begin adopting a more flexible resourcing pool that includes human and digital workers, how will the HR function adapt to these changes to help accelerate digital transformation in the organization as a whole? Michael Marchuk talked with Blue Prism's Connie Poshala and Phil Ormond about the exciting ch...

Citizen-Led Automation at its Best . In the world of RPA, citizen developers create new business solutions using no-code development and runtime environments sanctioned by corporate IT. Often, these individuals are impassioned business users looking to overcome obstacles or increase efficiencies who are able to build automations without any prior coding experience. On this podcast, Brad Hairston t...

An Empowering Take on Diversity . In this episode, we share the Empower Hour session hosted by Women in RPA (WIRPA).  . Xina Seaton was recently joined by three amazing professionals who choose to challenge traditional thinking on diversity. Each panelist brought a unique perspective to the conversation. Collectively they delved into being a woman in leadership in a “male dominated” arena, as...

On this episode, Brad Hairston talks with James Duez, CEO and co-founder of Rainbird Technologies, who explains how intelligent automation is helping companies address fraud much more effectively. . Here’s what we talked with James about:  * Which types of fraudulent behavior have seen an increase * What the fraud investigation process looks like in most companies today * How employees and custome...

Unlocking Enterprise Efficiencies by Rethinking Work . Startups often have an advantage against industry incumbents. They are able to think differently about the outcomes they're trying to achieve and start with a fresh look on how they can create value. . The zero-based design principles that partners Rohit Panikkar and Sai Tunuguntla describe in this episode will show how established organizatio...

Understanding BCG's Bionic Company Framework  . In this episode, Michael Marchuk talks with Abhi Kodey, Managing Director and Partner with Boston Consulting Group (BCG), about BCG's Bionic Company framework that describes how companies in multiple industries are combining the strengths of humans and technology to create more adaptive and resilient organizations. Using this framework, companie...

Learn how three exciting technologies intersect to drive the Telecom business forward . What are the challenges and complexities of rolling out 5G? How is drone technology working along side Intelligent Automation and a digital workforce to address these challenges?  . In this episode, Bill Rubino, Sr. Director of Telco Industry Marketing at Blue Prism speaks with James Harrison, Founder and...

On this podcast, Brad Hairston talks with Kevin Smilie, Managing Director at the global advisory Alvarez & Marsal, who explains how companies can avoid becoming stagnant with their intelligent automation capability and make utilization of the digital workforce part of their DNA. . Here’s what we talked with Kevin about:  * The current trend in intelligent automation adoption and expansion * Ro...

As retailers prepare for the new era of ‘never normal’, many are accelerating the transformation of their operating models and resourcing in order to stay competitive. A cornerstone of many of these programs is RPA and Intelligent automation, but as organizations expand their plans – how can they avoid common mistakes that stall or derail these projects? .  On this episode, Blue Prism’s Peter...

Robotic Process Automation has quickly evolved into the era of Intelligent Automation, where digital workers are augmented with intelligent skills powered by AI services to enable the automation of business processes with increasing complexity. The excitement in what lies ahead for RPA is building. . On this episode, Brad Hairston talks with Dr. Lou Bachenheimer, Solution Architecture Team Lead at...

Why We're Rebranding our Podcast  ----- The pandemic and other global events have made Digital Transformation a priority for all organizations regardless of geography or industry. In the midst of this strategic shift, the importance of an intelligent digital workforce to enable and sustain transformation is greater than ever. Company leaders are eager to learn from experts and others who are...

The world is changing at an exponential rate. But change itself — its science and psychology — remains a mystery to many people. If we intend to lead change, however, we have to understand its complexities. On this episode of Generation Digital Workforce, we learn from Kerry Waters, a senior change leader with more than 15 years of experience delivering transformational change within financial ser...

On this podcast, Blue Prism’s Brad Hairston talks with Pete Koltis, a Managing Director from the global advisory Alvarez & Marsal, who explains why it is important for companies to carefully consider the way they build out their intelligent automation footprint and what lessons can be applied from other technologies that have gone through this debate. . Here’s what we talked with Pete about: *...

In this episode, Rockie Solomon from Eversource shares her journey to create an enterprise automation program that not only delivers significant business benefits, but also engages employees to build strong adoption of the automation program. Here’s what we talked with Rockie about:  Why governance is so critical when developing an enterprise-grade automation program How Eversource generated...

In the midst of COVID-19, the financial pressure on healthcare organizations is greater than ever. This is motivating C-Suite executives to move faster in addressing key legacy business issues, most importantly, the heavily labor-intensive processes involved with revenue cycle management. On this episode, Blue Prism’s Brad Hairston talks with Bruce Hallowell, Senior Managing Director, Health Solut...

Digital transformation can be revolutionary for companies but may be disruptive to their employees who aren't prepared. In this episode, Michael Marchuk talks with Mark Herschberg, author of the Career Toolkit book, about how employees can strengthen their skills to prepare for digital transformation. Here’s what we talked with Mark about: How employees can be preparing for the changes ahead in th...