TrainSmart: The Medical Device Educators’ Podcast

Recently a client came to us with a makeshift training plan for reps and physicians with a desire to make a strategic and scalable solution for growth. Listen in to this case study as Liz and Rachel discuss how they conducted a needs assessment at the company to understand the true training need... which was quite different than what was expected! Related Resources: Want help conducting a needs as...

Liz and Rachel share their top 4 tips for acing the interview during the needs assessment process. Learn great questions you can ask and ways you can draw the information out of your interviewees. Get the most out of your time by following these great tips! Related Resources: Want more help preparing for your needs assessment interviews? Sign up for the TrainSmart Needs Assessment and Strategy Dev...

In this week's Executive Insight, Liz and Rachel explore the importance of bringing in an outside perspective and what can be gained from this fresh point of view. Listen in to why this investment in an unbiased ear truly is worth it. Related Resources: Do you need an unbiased ear to complete your needs assessment? Reach out to us at training@cumbyconsulting.com Connect with us on LinkedIn:  ...

Michelle Lynch joins Liz in this month's interview episode to discuss the importance of conducting a Needs Assessment before making changes to a company's training program. With experience as both a pharma and med device in-house trainer, and as an outside consultant, Michelle is able to provide valuable insight into how to perform an assessment and then effectively deliver recommendations...

What's the difference between graphic design and instructional design? Do I need to know both? This month's Q&A dives into the differences between graphic design and instructional design and how they can work together to deliver engaging training programs that increase the retention of your product knowledge. Related Resources: Sign up for one of our OnDemand learning courses to learn...

Over time, it's easy for your physician webinar to become crowded with all of your product's key learnings. In this week's episode, Liz and Rachel share a case study where they helped a company go "back to basics" by applying the adult learning principles to highlight key points of the procedure. This helped simplify the slides and the company's messaging in the process. Related Resources: Discove...

Is your training program outdated? Execs, tune in to hear Liz & Rachel's top 4 clues that it's time for a refresh. This episode will empower you to identify elements of a stale training program that you can easily pin-point by visiting your company's next training. Related Resources:   Need help refreshing your training program? Contact us ! Connect with us on LinkedIn:   Cumby Consu...

Today, Liz speaks with Marc Vosler about his career path within the medical device arena. Using his extensive industry experience of over 30 years, Marc explores the foundations of course structure, building assessments, using application exercises rather than traditional lectures, and developing learning plans that work for adult learners. As the founder of Vosler Consulting, Marc Vosler shares h...

Even if you have a standardized field training program, it can be hard to keep your field sales trainers (FSTs) on track. In this episode, Liz and Rachel provide best practices for guiding your FSTs back to your messaging and agenda as they support your training program. Related Resources: Creating a playbook for your field trainers provides clear expectations and ensures consistent training acros...

Field training creates confident and informed sales reps, while building company culture. Listen in to this month's case study to hear how Cumby Consulting helped one company ensure consistent messaging and eliminate confusion as new reps move between the classroom and real-world experiences. Rachel and Liz discuss how a formalized field training program creates credibility and allows for honest p...

YES, print it out! Printable checklists keep field trainers on task and in line with company messaging. Tune in this week to hear Liz and Rachel discuss why this TrainSmart tip is vital to the success of your field training program. Related Resources: Creating a playbook for your field trainers provides clear expectations and ensures consistent training across the organization. Sign up for our Fie...

Not every great rep makes a great field trainer. It's easy to poise field trainer incentive programs as the next step in a rep's career, but it's so much more than that! Executives, be sure to listen in to this month's Executive Insight for more conversation on field training and your company's strategy. Related Resources: Need help developing your field training strategy? Contact us ! Connect wit...

In this month's episode, Liz is joined by Tim Lew to discuss the crucial topic of building a successful and lasting field sales training program. Throughout the interview, Tim shares his insights on collaborating with all stakeholders to create a consistent and engaging training program that follows adult learning principles. He emphasizes the importance of selecting the right leaders to run these...

The topic of this month's question is the gap between training and the first case. What happens to retention during this gap? Our discussion revolves around refresher training and memory retention using adult learning principles. Related Resources: Have your own training question you want answered on the podcast? Email it to training@cumbyconsulting.com . Connect with us on LinkedIn: Cumby Consult...

In this month’s case study, we discuss how scaling a training program begins with understanding the training need and the goal of the program itself. Learn how to develop a program for maximum effectiveness by identifying training goals, recognizing differences in adoption curves, and addressing obstacles to physician adoption. Related Resources: Discover other Cumby Consulting case studies by fol...

In this month's "Executive Insight," we discuss finding the right target audience and qualifying them before they attend company-sponsored events. During the discussion, we also discuss how physician learning curves affect product adoption at the individual level. Related Resources: Need help creating a physician training strategy? Contact us ! Connect with us on LinkedIn: Cumby Consulting Rachel...

Dr. Natalia Callaway joins Liz in today's episode for a lively discussion on physician training. Dr. Callaway shares her insights on using case studies in physician training and the benefits of sharing the things that didn't work in the procedure as a way to communicate procedural rationale. Liz and Dr. Callaway also discuss the benefits of advanced learning opportunities for physicians and how th...

This week we jump into discussing our answers to a listener question: "What do I do if my facilitator falls flat?" Tune in to learn steps for delivering critical feedback and coaching to your facilitators. Related Resources: Have your own training question you want answered on the podcast? Email it to training@cumbyconsulting.com . Connect with us on LinkedIn: Cumby Consulting Rachel Medeiros Liz...

In this case study, we deep dive into a faculty preparation course we developed for a client. Join us to hear how implementing this course impacted the training and to learn tips you can apply to account for differences in presentation styles. Related Resources: Take our facilitation archetype quiz to learn more about your own facilitation style. Discover other Cumby Consulting case studies by fol...

In our new "Executive Insights" segment, Liz and Rachel discuss what executives should be thinking about when investing in physician KOL facilitators. Tune in to understand why training KOLs on facilitation skills is a worthy investment. Related Resources: Need help training your KOL facilitators? Contact us to hear more about our facilitation bootcamps. Connect with us on LinkedIn: Rachel Medeiro...

This episode features an interview between Liz and Cristina Baker about facilitating training. With over 18 years of experience as a medical educational device trainer, Cristina shares her insights into best practices for instructional design and effective communication with physicians from different professional backgrounds, as well as how to provide critical feedback to improve performance. Expe...

The Cumby Consulting gang is here again this week to take a look back at 2022 and what we are looking forward to in 2023. We hope that as we reflect on our wins from 2022 - both big & small - that you will take some time to name some of your own wins from this past year. Hear some more about our favorite projects, goals for the coming year, and our hopes for YOU, our listeners, in 2023! What a...

Happy Holidays! From our team to you & yours, we hope that this holiday season is full of the things you enjoy. In this week's episode, you get to hear from the whole gang as we chat about our favorite holiday traditions, including international Christmas markets, Santa and Grinch appeareances, and cutting down trees. We also discuss how we unplug from work in order to be fully present and rel...

This week we go behind the voice of Liz's podcast partner, Rachel Medeiros. Rachel shares her distinct journey in becoming an instructional designer and how her past profession is impacting her career today. Liz even talks Rachel into revealing her pet peeves, favorite foods and ways she relieves stress. Related Resources: Connect with Liz on LinkedIn to learn more about her! Connect with us on Li...

We are turning the tables on Liz this week as Rachel interviews her. Get an inside look at Liz - everything from her breakfast of champions to her pet peeves. She also sheds light on the things that have most greatly impacted her career, making her the business & training leader she is today. While we are getting personal this month with Liz and the Cumby Consulting team, you'll still take awa...