TrainSmart: The Medical Device Educators’ Podcast

As we partner with companies, we see a lot of really great continuing education programs. From new product indications to new key learnings, continuing education programs distribute important information to physicians and reps. But what about the rep who gets hired on next month? Will they receive this important information? In this episode, we discuss the importance of adding continuing education...

It's easy to invest in the initial training of physicians and reps, but if you want continued commercial success the investment should not stop there. Executives, invest in continuing education for your physicians and reps to see long-term growth, product adoption, and the results you expect from your product. In this episode, we discuss more about why this investment in continuing ed is worth...

This month Liz sits down with Chanel Tsegai to discuss what works for advanced training. Throughout her career, Chanel has been a clinician, sales rep, and trainer, which gives her key insights. In this conversation, Chanel and Liz discuss what, why, and how to implement an advanced training program that meets every learner where they are. Related Resources: Want a partner in developing your advan...

Today, we're exploreing the keys to effective training: relevance, involvement, experience, and a problem-centered approach. Join us as we dive into conversations with experts, revealing insights to revolutionize your training methods and create impactful learning journeys. Related Resources: Send us your questions to  ⁠training@cumbyconsulting.com⁠ .  Connect with us on LinkedIn:    ⁠ Cumby C...

Today, we're diving into a case study that unveils the secrets behind crafting a successful structured training program. Discover the key strategies, insights, and real-world examples to designing effective training regimens for creating an optimal training program. Related Resources: Send us your questions to  ⁠training@cumbyconsulting.com⁠ .  Connect with us on LinkedIn:    ⁠ Cumby Consultin...

What is the value of having a training professional vs. a subject matter expert? Who should lead my training programs? What does my training lead need to know about adult learning? Can I just hire anyone from the field? Should the subject matter expert lead? Related Resources: Send us your questions to  ⁠training@cumbyconsulting.com⁠ .  Connect with us on LinkedIn:    ⁠ Cumby Consulting⁠ ⁠ Rachel...

In this month's interview, Liz speaks with Carrie Berg, who leads learning and development at a virtual healthcare company. Carrie draws on her clinical experience in exercise science and cardiac rehabilitation as well as her experience in pharmaceutical and medical device sales and sales training to discuss how to develop training programs that are relatable and reinforce information for inte...

We often get asked, "What's the best sales training process?" The truth is, we're process agnostic. We just want a sales process that works for you and your organization. In this episode, Liz and Rachel share their best practices for selecting a sales process to fit your needs. Related Resources: Send us your questions to  training@cumbyconsulting.com .  Connect with us on Linked...

Cumby Consulting recently partnered with an organization to identify why reps weren't closing sales for the long term. Over the course of 6 weeks, Cumby Consulting partnered with focus groups to uncover the need, brainstormed with key stakeholders to identify objections, probing questions, and key messaging, and deployed a Sales Playbook for reps to use in preparing for conversations with thei...

Executives, is your new VP of Sales requesting a change to the Sales Process? How do you know when to let her do her thing and when to ask her to jump into what the company is already doing? Tune in as Liz & Rachel discuss the questions they'd ask the VP of Sales when requesting a process change. Related Resources: Does your team need help developing their own sales process? Reach out to u...

Are you wondering what's next in your career? In this episode, Liz and Rachel discuss their answers to our listener question "What position should I look for next? and How should I prepare to get there?". They'll also share a special story of how the TrainSmart community has created a network of people who champion each other for years to come. Related Resources: Have a question?...

This month's case study looks at the power of a Med Device educator network. Tune in to hear from real members of the TrainSmart community who share about how this network has encouraged them in their current roles, connected them with other opportunities, and inspired them to create great training programs. Related Resources: Want to join the TrainSmart community? Visit our website or contact...

The TrainSmart Summit is coming next month, and your training team should be there! Executives, listen in to this week's episode to hear how the TrainSmart Summit and corresponding community will elevate your training team and have real results for your organization. Related Resources: Want more information on the TrainSmart Summit? Visit our website or contact us ! Connect with us on LinkedIn...

In this month's interview, Liz speaks with Rachel Edwards , Vice President of the Foot & Ankle Business Unit for Acumen in Portland, Oregon and her evolution with the company over 16 years. In this interview she discusses her unconventional pathway into the medical device world and shares her insight into accepting challenges, navigating obstacles and taking risks required for personal and...

We've all had it happen: despite our best efforts, there's always some attendees who show up without completing the pre-work. In this episode, Liz and Rachel answer a listener question on how to approach this pre-work dilemma in advanced training for sales reps. Should the content be re-taught? Listen in to find out! Related Resources: Send us your questions to  training@cumbyconsulting.co...

This month's case study dives into a physician training program that offers different training modalities along the product adoption curve. Listen in as Liz and Rachel discuss the different components of this training program and how the use of different modalities engaged physicians and provided them with the knowledge they needed - when they needed it! Related Resources: Want help creating a...

In this month's Executive Insights, Liz & Rachel share their top questions for executives to ask to determine the type of training needed. These questions will help you determine the budget, time, and resources needed for your company's next training. Ask these questions to get it right! Related Resources: Do you need help creating the right training for your company's needs? Reach...

Join Liz as she sits down with sales experts Dante Salvetti and Ryan Lange, who together offer years of invaluable experience in the industry. From prospecting to closing deals, their practical tips and insights are applicable for sales professionals at all levels. Tune in to learn how to successfully navigate complex sales processes and effectively handle objections today. Related Resources: Send...

TrainSmart is an authentic, tight-knit community created BY medical device educators FOR medical device educators. We want to elevate training beyond a one-time event to demonstrate the true value quality training adds to overall strategic business goals. These best and brightest minds from the industry will be gathering together next month for the TrainSmart Summit! This week's podcast dives...

Join us as we interview Nicole Gutierrez, a seasoned territory manager in the Bay Area cardiac monitoring industry. With 7 years of sales expertise and a background in training and education, Nicole offers invaluable insights into building impactful programs for field representatives. Discover her unique perspective on the intersection of education, learning, and customer interaction in this conve...

"What if someone fails my exam?" In this week's episode, Liz & Rachel discuss what do when someone fails and how that's different than a failure. Listen in to hear more about how you handle this situation is a big part of setting your company culture. Related Resources: Send us your questions to  training@cumbyconsulting.com .  Connect with us on LinkedIn:    Cumby Consulting...

In this week's Case Study podcast, Liz and Rachel emphasize the importance of using data-driven evaluation processes to evolve training programs. By continually evaluating the training process, companies can identify areas for improvement and optimize their programs to quickly onboard new hires. Tune in to learn more. Related Resources: Discover other Cumby Consulting case studies by following...

In this month's Executive Insights, Liz and Rachel discuss the questions executives need to be asking to evaluate their training programs' effectiveness. They'll discuss questions to ask for evaluating the overall rep and physician training strategies, as well as questions to ask after every training class or major meeting (i.e., sales meetings, congresses, etc.) Related Resources: Nee...

As Naomi Soffa discusses in this interview, designing course evaluations is an art. Naomi is a full-time trainer and industry veteran with many years of training experience, as well as several years in sales, marketing, and commercial operations. Additionally, she discusses how to create a supportive learning environment that caters to a range of learner types. Join us as we discuss the complexity...

You've heard us say that a needs assessment is a four to six week process, but what if you don't have time for that? Today, Liz & Rachel discuss a common question from our listeners: "What can I do if I don't have four to six weeks to dedicate to a proper needs assessment?" Related Resources: Want help conducting a needs assessment at your organization? Sign up for our OnDemand course or conta...