training simplified

Every New Hire gets 'oriented' either haphazardly, intentionally, or in a dynamic and impactful way.  In this episode we unpack how we've helped hospitality and retail brands do it in a dynamic way.

Hear from Sr. Training Manager Chris Rodriguez on how TopGolf invested in their leadership development programs, building 4 programs in 6 months.

In this conversation with Nick Lawrence, VP of HR for Chic-fil-a, we dive in to the secret behind their famous Guest Experience, the power of 1 on 1's, and even how Nick has used AI to help his team better understand his leadership style.

In our roles at our previous corporate job, we launched a podcast to help solve a communications problem. Our multi-unit Leaders were always on the go and were disconnected from initiatives and happening in our corporate office. We wanted to meet them where they were and provide a predictable form of communication.   In this episode Matt breaks down how they did this during his time at Chipotle.

TJ Schier, is a leading brand builder, operator and culture creator primarily in the competitive socializing, family entertainment and hospitality franchising space.   TJ breaks down his new venture as well as giving insight into his experience of inspiring people with a vision and mission in developing great teams.

In training employees have you ever wondered if you're training the right thing? Or maybe feel you're training too many things? Sam breaks down his process of how to determine exactly what to train and how much for a role, station, or task. Essential listening for anyone who trains employees.   ----------------------------------------   At Training Simplified, we turn complex training needs into e...

"What's Chic-Fil-A, Starbucks, and Panera doing to hire candidates?" we were asked. We didn't know. So we went there, asked for jobs, and secretly filmed it. Here's how that experience shaped Candidate Hiring Training that we introduced at a Manager Conference.

As trainers in Hospitality we are constantly looking for the best way to each people to "go fast." Speed of service, flow, throughput, quick service, get 'em through the line....whatever you call it -the fact is if you train people on the basics and the mechanics of going fast you will see results. We've spent years refining how to best teach people how to go fast in fast food and QSR's and we thi...

In this episode we pose the question "how does an employee learn?" - seemingly simple but full of a rich history in training methodology. We break down the basic steps of effective training and hear how it hasn't changed much since post-word war two america :)

In this episode of the Training Simplified Podcast, we respond to a comment we got on one of your videos. But it's more about posing the question "How do you make someone give a sh*t?" We've all seen it - people don't care about your training. Maybe you've been there too. How do we respond as people who develop and/or administer training content?

This is what most Training Professionals miss.  Sam provides practical advice and examples of making this happen in the business world.

Publishing a new e-learning course isn't going to move the needle in your Hospitality Brand. What will is a Training Program that is multi-tiered, strategic, and tied to the KPI's of the business. In this episode, Sam breaks down how we partnered with Piada Italian Street Food to tackle a specific problem and create huge movement in their Net Promoter Score.

This week we continue the discussion on culture building in your Hospitality Brand. Matt shares insight from his experience building a media-driven culture building team at Chipotle We talk tangible examples of how stories shape and drive a business culture.

In this episode, Sam interviews Matt about his previous experience working at Chipotle during a transition in leadership and culture for the brand. Matt built a team that was part of People Experience (HR), focusing on building culture through media, storytelling and recognition.   Taking insights from the Oz Principle and Change the Culture Change the Game, he breaks down the strategic steps into...

Author and Keynote Speaker Scott Greenberg brings his insight and experience on transforming your hourly workers into a high performing team.  

On this episode we look at the CHART Conference. This s a conference created by trainers, for trainers and is focused specifically on the hospitality industry. We talk to board members and participants to get a sense of why this conference feels so different than any other conference we've been to.

As Founder and CEO, Mehdi is leading the rapid expansion of Crazy Pita, a fresh-casual Mediterranean concept based in Las Vegas.   His dedication to operations excellence and willingness to experiment have aided in his success.  Listen in to hear his story.

Listen in to this convo with Chef, Author and Co-Founder of Tender Greens Erik Oberholtzer.   With a Culinary Expert in every Tender Greens, the chef-driven. fast-casual salad brand has grown across the West Coast. Erik now finds himself in a new role, guiding startups in sustainable practices. He also authored the Ten Year Plan. 

Wing Lam, along with two of his brothers, co-founded the legendary Wahoo's Fish Tacos, a fast-casual fish taco shop with Chinese-Brazilian-Mexican flair. Covered in stickers and surf apparel, the locations are uniquely SoCal inspired which is where Wahoo's was born. During the Pandemic, Wing also co-founded California Love Drop, which supports and fuels healthcare workers and first responders.    

Roy Rogers Restaurants, a historic brand founded in 1968, has had its shares of ups and downs.  Now in a strong comeback phase, they hired Adam Klaers to lead the charge. Adam has 20 years of leadership experience in the restaurant industry, with brands like Taco Bell and Chipotle, Adam is a seasoned executive passionate about driving business growth and fostering strong relationships with both cu...

Mark Lavalle embodies everything that a well-executed restaurant should be. His charismatic journey to hospitality virtuoso weaves through some of the most transformative moments in brand development and management over the last 30 years. In this episode we chat "scaling hospitality" with Mark! Website: https://www.trainingsimplified.com/ Email: info@trainingsimplified.com

In this episode we interview Troy Hooper, CEO of Pepper Lunch. Pepper Lunch is a Japanese "fast-steak" restaurant franchise popular in the Tokyo area and Troy is leading the charge in expanding in the United States. Troy has an aggressive goal of rapid expansion and he discusses how they'll make it happen.

Welcome to “simplified,” the podcast where we pull back the curtain on what fuels success in the restaurant industry and how to simplify complex trends.   Join us on today’s episodes with your hosts, Matt and Sam, live from Docebo Inspire, in conversation about how to find and keep good employees while evolving a company.   Whether you're a restaurant owner or simply someone who appreciates the ar...

Welcome to “simplified,” the podcast where we pull back the curtain on what fuels success in the restaurant industry and how to simplify complex trends. Join us on today’s episodes with your hosts, Matt and Sam, to discuss their perspectives on grit, work ethic, and perseverance in the restaurant industry and how to build a talented and committed team. Whether you're a restaurant owner or simply s...

Full Length Interview with Corban Nichols, Head of Training at Piada Italian Street Food. Hear about the experiences that shaped him as a Training Leader, how he’s developed his In-Training Principles and why he chose to invest in Hospitality in a world moving toward full automation.