Trade Secrets Podcast

Recorded live from the CruiseWorld stage, this episode of Trade Secrets features the latest cruise booking research from Travel Weekly’s sister company, Phocuswright, and its manager of research and special projects, Madeline List. List joined Trade Secrets co-host Jamie Biesiada and Mandee Migliaccio, CEO of Stepping Out Travel Services, for a discussion about how the latest booking trends...

What happens when a client’s trip is met with a geopolitical crisis, a natural disaster or unexpected danger on the ground? This week, co-hosts Emma Weissmann and Jamie Biesiada dive into the specialized, high-stakes world of high-risk travel with Michael and Joshua Beagelman. The Beagelmans — CEO and managing director, respectively, of London-based MB Private Clients — break dow...

What does it take to build and maintain a thriving and mutually beneficial relationship with travel suppliers? In this episode, co-hosts Emma Weissmann and Jamie Biesiada break it all down with NoteWorthy owner and managing director Nicola Butler, who describes herself as “the travel advisor’s travel advisor.” Hear Butler’s thoughts on curating a portfolio of suppliers and...

Starting a career as a travel advisor is exciting, but it can also feel like drinking from a fire hose. From picking the right education programs and mastering daily organization to sending clients to a destination you’ve never set foot in — where do you even begin? On this episode of Trade Secrets, co-hosts Emma Weissmann and Jamie Biesiada sit down with Henley Vazquez, co-founder of...

As a travel advisor or supplier, what are your most pressing legal questions? That was the question posed to attendees at Future Leaders in Travel, an event for young travel advisors and suppliers powered by Travel Weekly’s sister publication, TravelAge West. Co-host Emma Weissmann was on-site at the event, held in late August in Mexico’s Riviera Maya, and sat down during the general s...

Picking a niche – or two – is a solid strategy for any agency business. This week on Trade Secrets, co-hosts Emma Weissmann and Jamie Biesiada break down the benefits of specialization with Avoya’s Mickey McBride and top producer Dana Dziegiel. They cover everything from finding the right specialties to identifying great supplier partners and up-and-coming markets. Thanks to our...

This week, Trade Secrets is coming to you from the halls of the Aria Resort & Casino at Virtuoso Travel Week. Co-host Jamie Biesiada is joined by guest host Johanna Jainchill, Travel Weekly’s editor in chief, and Virtuoso’s own David Kolner and Misty Belles. They cover the latest luxury travel trends, from the hot fall season to “maxxing” and beyond. This episode was sp...

This week on Trade Secrets, Kimberly Wilson Wetty discusses her transition from being the longtime co-owner and co-president of Valerie Wilson Travel (VWT) to her newest venture, Keep Wondering Why. Wetty reflects honestly on the decision to sell VWT – which was first acquired by another family-owned business before transitioning to ownership by Chase Travel Group – and making the choi...

Inspired by a listener question from travel advisor Megan Vatnsdal, owner of Onyx & Evergreen Travel, Trade Secrets explores what’s going on with travel agency bookings. Join co-hosts Emma Weissmann and Jamie Biesiada in conversation with Cruise Planners’ Michelle Fee and Oasis Travel Network’s Ryan Ranahan, who offer a birds-eye view of what their advisors are experiencing r...

The world of entertainment travel can be similar to both luxury leisure and corporate travel, but don’t be fooled: it’s really a beast of its own. This week on Trade Secrets, delve into the world of entertainment travel and everything it entails, from multimillion-dollar contracts and high security clearances to catering to multi-page hotel riders and booking transfers for dogs. Co-hos...

In this episode of Trade Secrets, recorded in person at Global Travel Collection’s Arrive conference at the Fairmont Austin in June, get an update on all things GTC from president Angie Licea. From the labor of (mostly) love that was the GTC brand unification, uniting several agencies that sell $2.4 billion annually, to the Legacy in Motion program, which helps advisors both grow and sell th...

Six months into the year, Trade Secrets co-hosts Emma Weissmann and Jamie Biesiada look at the trends dominating 2026 so far, including shorter booking windows, a younger demographic for all-inclusives and the state of domestic travel. Plus, the hosts share a sneak peek at what’s in store for the rest of season seven. This episode was sponsored by Brendan Vacations .  Further resources...

The hantavirus outbreak onboard MV Hondius, operated by Oceanwide Expeditions, has been in the headlines for the past few weeks. Should travel advisors be talking to their cruising clients about the outbreak? How should they address concerns, and should they be worried about a real threat to public safety? Find out all of this – plus, why cruise lines in particular tend to get an increasing...

In this episode, co-hosts Emma Weissmann and Jamie Biesiada chat with Jim Augerinos of Perfect Honeymoons (aka Mr. Honeymoon) about his start in travel, keeping up with the latest on agentic AI and being a SMIT (IYKYK). While Trade Secrets usually invites listeners to ask questions that are answered on the show by industry experts, enjoy the occasional “After Dark” episode, featuring c...

How can advisors break into the world of ultra-high-net-worth travel? Embark Beyond’s Jack Ezon addresses the connection economy, how to speak to this discerning group of clients and why, as he says, “All my success is made up of failure.” This episode was sponsored by AmaWaterways .  Further resources Find Jack Ezon on Instagram or via email Embark Beyond on the web Mention...

Trade Secrets is on a quick break this week, so please enjoy this encore episode. Here’s the article Jamie mentions in her updated intro, “ How Substack became the hottest social media platform .” In this episode, Trade Secrets is all about content — and why travel advisors should get theirs off social media and into an email newsletter. Kayla Douglas, director of content f...

River cruising is one of the fastest-growing verticals for many travel agencies. In this episode, listeners will hear from Hank Schrader, who owns Dream Destinations with his wife, Anne, about their success in the space — all thanks to blogging. This episode was sponsored by AmaWaterways .  Further resources Hank Schrader's website , blog and email Mentioned in this episode: Jamie&rsquo...

This week on Trade Secrets After Dark, co-hosts Emma Weissmann and Jamie Biesiada welcome Travel Weekly’s own Johanna Jainchill, the publication’s newly minted editor in chief. Get to know Jainchill, her vision for Travel Weekly’s editorial strategy and why the Bolivian military once picked her up after inadvertently crossing a border on foot (no, really!). While Trade Secrets us...

What’s your plan for your business when you retire, or you’re unable to run it anymore? In this episode, the second in a two-part series on succession planning, hear from industry attorney Tom Carpenter. He discusses some of the varying ways agency owners prepare their businesses for the next step, and gives practical advice on how to make the transition smoother. This episode was spon...

What’s your plan for your business when you retire, or you’re unable to run it anymore? In this episode, hear from mother-and-daughter duo Stacey and Sami Ray of Sisterhood Travels as they discuss their personal paths on the vital, albeit often overlooked, process of succession planning within a successful travel agency.  Next episode, tune in to hear from a travel industry attorn...

How closely have you read your contract with your host agency? Does it have a non-compete clause? How about a detailed plan for termination? In the season seven premiere of Trade Secrets, we’re digging into the fine print that every travel advisor needs to watch out for. We’re joined by Marcie Muensterman, travel advisor, coach and host of the No BS Travel Advisor Podcast, to identify...

Trade Secrets is on a winter break but will return with new episodes in just two weeks, on Monday, Feb. 16. Until then, please enjoy this old favorite. New travel advisors, look no further than this episode of Trade Secrets for advice on everything from setting up your business, to finding clients, to prioritizing fam trip destinations. Co-hosts Emma Weissmann and Jamie Biesiada are joined by KHM...

Trade Secrets is on a winter break but will return with new episodes in early 2026. For now, enjoy some old favorites. Welcome to season five of Trade Secrets. In this episode, hosts Emma Weissmann and Jamie Biesiada welcome Nexion Travel Group president Jackie Friedman on the show to talk about the value of travel advisors. They discuss the modern history of the profession and the evolution from...

Trade Secrets is on a holiday break but will return with new episodes in early 2026. For now, enjoy some old favorites. When it’s time to expand your business, what’s the best way to do it? Should you hire independent contractors, employees or assistants? Then, once they’re onboarded, how do you effectively train — and, subsequently, trust — your new people? All that...

Trade Secrets is on a holiday break but will return with new episodes in early 2026. For now, enjoy some old favorites. This week, Trade Secrets takes on the world. Jennifer Doncsecz of VIP Vacations returns to the podcast to discuss her specialty: destination weddings and honeymoons. She talks about everything from getting started selling destination weddings and honeymoons, to turning those trav...