Torbay Hospitality Podcast

In this episode of the Torbay Hospitality Podcast, we sit down with Dale Triffitt , founder of Groberri , leadership trainer, HR consultant and former HR lead at Mercure and Ibis in Paignton. Dale shares how better workplaces lead to better service, and how hospitality leaders in Torbay can build confident, resilient teams even in the face of seasonal pressure. We discuss: The reality of HR and le...

In this episode, we sit down with Steve Garratt, the driving force behind Arena Torquay. This striking new 1200-capacity venue is set to reshape the events and nightlife landscape in South Devon. From cutting-edge production tech to ambitious programming, Arena is more than just a venue. It is a bold investment in Torquay's future. Steve talks candidly about what brought him to the Bay, the hi...

In this episode of the Torbay Hospitality Podcast, we sit down with Robin Barker, the head of the South West Tourism Awards, to explore how awards are shaping the future of tourism in the region. Robin shares the broader purpose behind the awards and how they support innovation, encourage resilience, and help raise standards across the sector. From tackling favouritism to prioritising sustainabili...

In this episode of the Torbay Hospitality Podcast, we’re thrilled to welcome Jess Watkins, Director at TSTATS Solutions. Jess shares her expertise and insights into the future of tourism and hospitality in the Southwest. As the driving force behind the Southwest Visitor Economy Hub, Jess discusses how this innovative platform is empowering local businesses, fostering collaboration, and enhancing t...

In this episode of the Torbay Hospitality Podcast , we’re delighted to welcome Annette Hunt, Director of the celebrated Hunts Cider. With a legacy dating back to 1805, Hunts Cider is a true Devon gem, blending tradition and innovation to craft award-winning ciders that capture the spirit of the region. Annette shares the fascinating history of this family-run business, her journey in leading the b...

Welcome to our festive Christmas special! Kelly and Lyn are decked out in holiday style, poppin' bottles, and ready to celebrate the season. We kick things off with recognition of Pier Point’s awards ambitions, Jason and Emily at the Mercure for hosting a Wicked-themed afternoon tea, and a hello to Brendon Prince from SUPHub. Stay tuned for upcoming interviews with Annette Hunt from Hunts Cider an...

Join Kelly and Lyn as they give you the rundown on autumn events, family favourites, and killer parties happening on the English Riviera this spooky season. And a huge congratulations to all the winners and nominees this awards season. Visit the Southwest Visitor Economy Hub to benchmark your business performance against others in your area and your sector! Here's the link: https://swvehub.co.uk/...

This week on the Torbay Hospitality Podcast, we’re bringing you an exclusive sneak peek of the Riviera Connect expo and conference, happening on October 17th at the Riviera Centre. We chat with Kelly Widley, the driving force behind this exciting event, and give you all the inside details on the world-class speakers and activities planned. Plus, we cover a range of shoutouts, upcoming local events...

Join Kelly, Lyn and special guest Chloe Pavely as we explore all the incredible offers for this years Seafood Feast! To book your culinary adventure, visit www.theseafoodfeast.co.uk For more information on SUPHub, visit www.torbayhospitality.co.uk/sup-hub To catch Chloe's new radio show, tune in Thursday afternoons on radio or visit www.riviera.fm to listen online. To learn more about the Rivi...

This special episode features an interview from 13 August on Riviera FM by our host from Torbay Communities, David Gledhill. David sits down with Sean White, the founder of Soak Lifestyle at Torre Abbey Sands. During this conversation, Sean highlights the upcoming event, the Great Big Paddle Parade, which is set to take place on the 31st of August. They discuss the impact such events have on promo...

Kelly and Lyn take a deep dive into all the special events and live music gigs across the Bay this Bank Holiday Weekend. It's awards season, and we congratulate all the winners and shortlisted suppliers and hard-working hospitality businesses in the Food Drink Devon and Taste of the West awards series. We also take a look at our guest list this season, looking forward to interviews with Rehan...

In this week's episode of the Torbay Hospitality Podcast, we welcome international street artist and local heroes, Szabotage. Tune in to hear about his unexpected start in the art world, his adventures in Hong Kong, and how you can commission your very own work of art from his new studio in Cockington! Visit the website: https://szabotage.com.hk/ We also share some exciting news—our podcast is...

This week, Kelly and Lyn are back with exciting news, upcoming events, and the latest trends in cocktails and food. We also have a special segment on training your team led by Andy Banner-Price, and an exclusive interview with DJ Luna V as she kicks off her Friday evening residency at the Mercure in Paignton. Gaia Coffee Garden Launch, which marks the opening of a new garden space on Winner St. in...

This week we are delighted to have Lorraine Arnold, the owner of Pier Point, as our guest. Lorraine will share what sets Pier Point apart from other hospitality businesses in the Bay, from winning awards to community involvement and rewarding her team. Pier Point is always at the heart of community activities. Upcoming Events • Interview with DJ Luna V: This Friday at the Mercure. Stop by to learn...

Live from Olive in Brixham! England's Seafood Feast returns  27th September - 13th October 2024  to play host to a feast for all the senses. You will be able to immerse yourself some of the best seafood in the world. This isn't a conventional festival with a big marquee - instead, you can enjoy a whole range of locally landed and caught fish and seafood at over 30 eateries across Brixham,...

In this week's episode, we kick off our series of best practice advice with Andy Banner-Price, owner of The 25 Boutique B & B and hospitality and customer experience consultancy, Neon Duck. Andy dives into customer experience, improving reviews, acting on feedback, and handling complaints. This episode focuses on addressing complaints and nipping them in the bud. New Format & Focus Thi...

It's the premiere of Season 5 of the Torbay Hospitality Podcast! This season, we’re focusing on innovation, trends, and upcoming events in the hospitality sector, featuring practical advice from industry experts. James Hull, GM of Kents Cavern, dives deep into the fascinating history and unique aspects of Britain’s oldest known prehistoric home. Key discussions include: Introduction to Kents C...

Interview In our interview segment, Demi Keenan and Siani Schofield from Dekesas Interior Design concludes Season 4 with an engaging discussion on the importance of design in hospitality spaces. Their insights and expertise provide valuable takeaways for anyone interested in refurbishing their establishment. Visit Dekesas at https://dekesasdesign.co.uk/ News Thank you for joining us this season on...

In this episode of the Torbay Hospitality Podcast , we sit down with Amanda and Dan Donnai, co-owners of The Chesterfield on Belgrave Road. They share their fascinating journey of acquiring and transforming The Chesterfield into a leading guesthouse in Torbay... and how they are helping to transform the social media landscape in our community! Amanda and Dan delve into their initial challenges, cr...

Today we're diving deep into the heart of Torquay Harbour's most anticipated annual event, the Offshore and Bays Fest! In this episode, we feature exclusive interviews with four standout performers and key figures: Peter Thorpe, head of RNLI fundraisers, Josh Bidder, the lead singer of Harbour, Jessy Plum, the lead singer and musician from New Daze and Yonder Folk, and Brett Morton, the ow...

Welcome to another episode of the Torbay Hospitality Podcast! This week, we're excited to bring you our special episode recorded live from the English Riviera Attractions Showcase at Occombe Farm. Join us as we explore the heart of South Devon's tourism and hospitality scene through a series of engaging interviews with key figures in the community. News Update:  Kelly Widley shares the new...

In this must-listen episode, we're bringing you a Bank Holiday special packed with exclusive content and interviews that are sure to kick your long weekend off right. Join us as we sit down with the new owner of the iconic boathouse, take a dip into the exciting launch of the New Wave Club, and set sail with Lisa and Gary from Above Decks Charters. Plus, we've got all the hospitality news...

Welcome to this week’s episode of the Torbay Hospitality Podcast, where we have all the news you need to stay ahead in Torbay's thriving hospitality sector. In this exciting episode, we sit down with Graham Kerr, Director of the English Riviera Walking Festival. He shares captivating stories and adventures from around the Bay, bringing to life characters like Basil Fawlty and Miss Marple. Our...

Welcome to another exciting episode of the Torbay Hospitality podcast, your go-to source for all things hospitality in Torbay! We're bringing you the latest news from hotels, restaurants, attractions, and events, plus a special interview with Mitch Tonks, Owner of Rockfish and The Seahorse in Dartmouth, and MSC Ambassador. Before we jump into our exclusive content, remember to subscribe to sta...

Welcome to another episode of the Torbay Hospitality Podcast where we bring you the latest on what's happening in the hotel, restaurant, and event scene in Torbay. Tune in for updates, interviews, and insider secrets that you don't want to miss! This week we sat down with Rob Cox, Amanda Dew, and Jackie Kelly from Tudor Hotels Collection and The Redcliffe Hotel. We dived into the hotel’s r...