Jack Boardman

Top Telemarketing Trends

Business EN ↓ 4 episodes

Angel is one of the UK's leading charity-specialist telemarketing agencies, Our team made 4.7 million outbound calls and answered 750,000 inbound calls on behalf of more than 50 charity partners in 2024. We'll be recording a series of podcast episodes with colleagues from across the charity sector with the aim of sharing insights and anecdotes born out of our unique partnerships in the charity telemarketing world.

Author

Jack Boardman

Episodes

Collaboration that Converts: Inside Lottery and Valex Donor Acquisition 24.10.2025 40:21

In this episode of Angel’s Top Telemarketing Trends , first-time host Connor Paine sits down with Jack Boardman (Angel), Melanie Wynn (PDV), and Anna Hawkins (PDSA) to explore how collaboration and conversation are reshaping donor acquisition across the charity sector. Together, they unpack how partnership, data insight, and shared expertise are helping charities overcome today’s challenges—from s...

"Rescue, Response & ROI: Inside RSPCA’s DRTV Success" 22.05.2025 50:47

In this episode, Jack and Owen discuss the evolution and optimisation of DRTV campaigns at the RSPCA, focusing on collaboration, innovation, and the impact of the COVID-19 pandemic. Owen shares insights from his role as Senior Marketing Manager, detailing the importance of balancing performance with supporter experience and the strategic shift towards video on demand advertising. They also explore...

How We Unlocked £450k of Gift Aid Income for RSPCA 11.03.2025 38:18

New Podcast Episode: How We Unlocked £450k of Gift Aid Income for RSPCA🎙️ 💡 Could your charity be sitting on thousands—or even millions—of pounds in unclaimed Gift Aid? 💡 In this episode of Angel's Top Telemarketing Trends podcast, we dive into how applying the concept of behavioural economics in telemarketing can transform your Gift Aid penetration rates and unlock untapped income. We’re joined...

The Power of Telemarketing in Charity Fundraising 05.03.2025 43:16

In this episode of Angel's Top Telemarketing Trends, we welcome Dave Ramsay , a specialist in charity telemarketing and face-to-face fundraising, to unpack the evolution of a high-performing telemarketing strategy. 💡 Key takeaways: ✅ How a last-minute crisis turned into a game-changing partnership ✅ Why telemarketing remains a powerhouse for donor engagement ✅ Breaking down internal resistance...