TOP SHOP by Paul Donahue

If you’ve ever felt like you’re stuck doing everything, this episode will hit home. Bradford Jenner breaks down the shift from technician mindset to owner mindset, why follow-through and accountability matter to the team, and how performance pay with a guaranteed base changed the way he supports technicians when work slows down. He also shares why coaching and taking action on what you learn can b...

If you’re trying to scale without losing your culture, this episode is for you. Micah Storm breaks down the mindset shift from technician to business owner, how association networking helped accelerate growth, and why forecasting, training, and customer communication are non-negotiables today. He also shares real talk on EVs, hybrids, and what shop owners should be doing now to stay ready for what...

If you’re a shop owner trying to do it all, you’ll relate to this one. Josh Franulovic breaks down what helped him grow: honest conversations with customers, documenting needs through digital inspections, staying disciplined with time and boundaries, and investing in training to keep up with modern diagnostics. Real talk from a one-man shop in Anacortes, WA that’s getting ready for the next chapte...

Are your ads draining your budget — or filling your bays? In this webinar, we explain how to turn paid ads into real leads with strategies that focus on conversion, retargeting, automation, and ROI tracking. Learn the difference between PPC and LSA, why most shops burn through ad spend, and how to stop leaving money on the table.  #ExploreMore #Fyp #USA #Webinar #TrendingNow  Facebook - 🔵 https:/...

Most shop owners believe they have a lead problem—but the real challenge is conversion. In this impactful workshop, you’ll discover how automation, quick response time, and multi-channel follow-ups can turn existing leads into booked jobs. With response time being crucial and customers preferring text over calls, this session explores how to capture more opportunities and grow without boosting you...

Refrigerants are evolving—and Adam Kimmel from Orbia breaks down what every shop needs to know. From lower-GWP blends and better cold-weather performance to improved EV range and faster cabin cooldown times, Orbia's latest solutions are engineered for real-world results. This episode dives into how shop owners can stay compliant, cut costs, and prep for the future of EV thermal management—without...

What if your technician could just record a video, speak the issue out loud, and let AI handle the rest? In this episode, Baurzhan Kussainov, founder of Verrafied, shares how his new DVI tool is making inspections easier, faster, and more trustworthy for shops and customers alike. Built for independent shops, Verrafied blends video, speech-to-text, and smart automation to help techs save time, boo...

The Right to Repair is more than just a shop issue—it's about consumer freedom. In this episode, Missy Stephens from the Auto Care Association explains how their team is leading efforts in Congress, empowering technicians, and supporting shop owners with practical tools to safeguard access to data, diagnostics, and trust. If you're running an independent repair shop, this conversation highlights j...

What do wipes, brand loyalty, and clean shops have in common? In this episode, Ashley Szeremet, VP of Marketing at FedPro, shares how TUB O' TOWELS became a trusted name in the automotive world—and how her team uses hands-on feedback from real technicians to improve products and drive lasting industry relationships. If you’ve ever been curious about how brands genuinely support techs and shops, th...

With refrigerant regulations changing fast, shop owners need smarter options—and that’s where Orbia comes in. In this episode, Adam Kimmel shares how Orbia is helping independent auto repair shops stay compliant, reduce environmental harm, and improve service with next-gen refrigerants like R-456A and R-444A. Plus, hear how honest shop feedback shaped product development and why trust starts with...

Things have changed—the new auto repair shops don’t just need a good website to attract leads. In this session, Paul Donahue and Baurzhan Kussainov explain how smart shops are using AI tools, Google review retargeting, branded DVI content, and customer engagement strategies to keep customers loyal and stand out from the competition.  This isn’t just a theory; it’s what’s actually working on the gr...

From the factory floors of Europe to the service bays of the U.S., E-XTEQ is redefining how shops diagnose, charge, and support EVs. In this episode, Jim Doherty breaks down how their premium 12V and EV diagnostic tools—like portable chargers, bond testers, and EV leak testers—are helping shop owners stay safe, compliant, and ready for what’s next. Tune in for real-world insights on shop safety, m...

What’s the one thing every shop needs but often overlooks? Safety. In this episode, Kate Henmueller, President of CCAR, shares how her organization supports shop owners with current OSHA-aligned training, EV safety education, and real-time compliance tools that help prevent fines, reduce injuries, and protect your bottom line. Kate also explains how CCAR is adjusting to new technologies like EVs a...

Great service begins with quality parts and quick delivery. In this episode, Braden Poole from 1-800 Radiator explains how his team maintains over a 90% in-stock rate, provides same-day delivery, and helps shops fix vehicles correctly the first time with OE-fit, high-performance parts. He also explores what sets 1-800 Radiator apart from other suppliers and how their data-driven approach lowers re...

Inside Devon Industries: Supporting Quick Lube Growth and Industry Innovation  Mix 21 years of quick lube experience with custom-built shop equipment and a proudly U.S. manufacturing model—and you get innovation that drives results. In this episode, Joe Ledford, Managing Director of Devon Industries, shares how his team is helping the quick lube industry and repair shops grow smarter by delivering...

The auto repair industry is shifting fast—and your marketing needs to keep up. In this workshop, we break down what’s working right now and where the future is headed. From SEO and Google Maps to SMS, AI, video, and automation, this is your roadmap to dominate local search and convert more leads in 2025 and beyond. #AutoRepairMarketing #SEOForShops  #Advanceddigital #Exploremore #FreemarketingWebi...

💪 Leadership isn’t just a title—it’s a performance tool. Hear how Josh Parnell helps shops grow through soft skills. #TopShopPodcast #ClearwaterFL #explorepage #fyp #trendingnow #exploremore Ready to take your business to the next level? Visit Advanced Digital Automotive Group or call (877) 237-6969 to schedule a consultation. Unlock measurable success with ADAG’s expert SEO and marketing solutio...

Are you leaving money on the table with outdated marketing tactics? In this power-packed workshop, Paul Donahue breaks down the exact internet marketing strategy that’s helping auto repair shops double and even triple their sales. Learn how to build a website that converts, dominate Google Maps, and automate your lead follow-up like a pro. #AutoRepairMarketing #DigitalMarketingForShops #AutoRepair...

Your reviews can either drive your shop’s growth—or drag it down. In this workshop, you’ll learn how to take full control of your online reputation using proven strategies that go far beyond just having the right software. Discover how to get more reviews, build trust faster, and make your entire marketing strategy more profitable by becoming the most-reviewed shop in town. #AutoRepairMarketing #O...

It's high time for a reality check if your auto shop is relying on outdated marketing tactics. In this Top Shop Podcast, we're joined by Patrick Egan, CEO of Spark Interactive, to discuss the impact of compelling narratives, highly targeted direct mail campaigns, and the importance of showcasing your shop's video content prominently. Discover the key differences that set successful shops apart fro...

Behind every thriving auto shop is a mindset shift—and this episode of the Top Shop Podcast proves it. We dive into the story behind a game-changing platform built just for independent shop owners—featuring 1300+ interviews, thousands of real-world tips, and one powerful idea that could spark your next breakthrough.   Ready to take your business to the next level? Visit Advanced Digital Automotive...

To rank your auto repair shop higher in Google Maps and attract more local customers in 2025, focus on breaking into the local 3-pack. This will significantly increase calls, qualified leads, and revenue. Key factors for local SEO success include consistent NAP information, cultivating positive online reviews, and leveraging automation tools. Elevate your local presence and grow your business by l...

The automotive industry is evolving, and so are the tools needed to diagnose and repair today’s vehicles. Todd Haner, National Sales Manager at ANSED Diagnostic Solutions, shares insights on how advanced diagnostic tools can help auto repair shops improve accuracy, streamline repairs, and avoid costly misdiagnoses. From high-precision digital pressure testers to advanced gas analyzers and sensor s...

What do Costco batteries and NeoTek rotors have in common? Private labeling power. In this episode, Bryan Riske, U.S. Sales Director at NeoTek, explains how one of the largest rotor manufacturers in the world has been quietly producing high-quality parts for major brands you already know—and now, they’re stepping into the spotlight. From launching their own branded rotors to expanding global opera...

If you own an auto repair shop, Local Service Ads (LSAs), also known as Google Guaranteed, can generate high-quality leads at a lower cost than traditional Google Ads. This training session will break down everything you need to know about LSAs, including background checks, maximizing booking rates, and automating review generation. Learn how to get your business to the top of Google search result...