TIQUE Talks: The Business Podcast for Travel Advisors

You can't build a business around a blurry goal! In this Hot Take, Jennifer and Robin explain why every successful travel advisor needs a long-term vision before setting goals. They share the mistakes they made early in business, unpack the difference between vision and goals, and discuss how your pricing, offers, team, and daily decisions should all support the business (and life) you ultimately...

Thanks to Our Tique Talks Sponsors: Travel Collection - Connect and learn more about TC’s DMCs Smeuse Studio - Strategic branding and website design for travel advisors Building a successful travel business shouldn't come at the expense of your life. Mimi Lichtenstein, Founder of Truvay Travel, has created a thriving referral-only boutique advisory by putting her health, family, and priorities on...

→ Grab Your Ticket to The Travel Business Intensive! Early bird pricing of $295 available through July 14! Robin and Jennifer are exposing the most expensive marketing mistake of all, the one that never shows up on a credit card statement: doing it all yourself until you burn out. From wasted ad spend to vanity metrics that feel good but pay nothing, they share how shifting from random promotion t...

Thanks to Our Tique Talks Sponsors: Travel Collection - Connect and learn more about TC’s DMCs Cozy Earth - Use code COZYTIQUE at checkout Not every client needs a $2,000-a-night hotel to feel like they're traveling in luxury. Natalie Payne, VP of Sales at Calliope Collective, joins this episode to discuss how travel advisors can create elevated client experiences by blending bucket-list hotels wi...

→ Grab Your Ticket to The Travel Business Intensive! Early bird pricing of $295 available through July 14! You asked for SOP templates. You downloaded the SOP templates. You have not touched the SOP templates. Sound familiar? In this Hot Take, Jennifer and Robin are here to give you the loving kick in the pants you need, because your business cannot scale, hire, or sell if every process lives insi...

Thanks to Our Tique Talks Sponsors: Travel Collection - Connect and learn more about TC’s DMCs Flytographer - Earn commission on professional vacation photography Cozy Earth - Use code COZYTIQUE at checkout Growing your business shouldn't require working around the clock. Catherine Denham, founder of Catherine Denham Travel and an affiliate of Brownell Travel, shares how intentional systems, strat...

→ Grab Your Ticket to The Travel Business Intensive! Early bird pricing of $295 available through July 14! AI seems to bring out strong opinions. Some people think it's the greatest thing since sliced bread. Others act like using ChatGPT is the first step toward the robot apocalypse. In this Hot Take, Robin and Jennifer tackle the question many travel advisors are asking: Should you be avoiding AI...

Thanks to Our Tique Talks Sponsors: Travel Collection - Connect and learn more about TC’s DMCs Flytographer - Earn commission on professional vacation photography Cozy Earth - Use code COZYTIQUE at checkout Heather Keller of Perfect Landing Travel returns to the show to share how she's leveraging AI to eliminate repetitive tasks and create more space for the work that drives growth. From client co...

Join the Waitlist for The Travel Business Intensive by TIQUE! If you're selling everything, you're known for nothing . In this Hot Take, Robin and Jennifer make the case for niching down; why it leads to better clients, stronger supplier relationships, and real pricing power. They bust the "but I'll miss bookings" myth, share examples of experts crushing it in ultra-specific lanes, and give you th...

Thanks to Our Tique Talks Sponsors: Travel Collection - Connect and learn more about TC’s DMCs Flytographer - Earn commission on professional vacation photography Cozy Earth - Use code COZYTIQUE at checkout Katie Ferrari, Regional VP of Global Sales at Hyatt Hotels Corporation, breaks down how preferred partnerships work behind the scenes and why they’re about far more than just extra perks. You’l...

Join the Waitlist for The Travel Business Intensive by TIQUE! Robin and Jennifer kindly drag the idea that sales has to feel pushy, awkward, or manipulative. Instead of convincing clients to book, they explain how great sales calls are really about building trust, uncovering the client’s real problem, and creating genuine connection. From avoiding “word-vomit” discovery calls to using intentional...

Thanks to Our Tique Talks Sponsors: Travel Collection - Connect and learn more about TC’s DMCs Flytographer - Earn commission on professional vacation photography Cozy Earth - Use code COZYTIQUE at checkout Jessica Marks, strategic advisor and host of the Millions Were Made podcast, joins this episode to talk about auditing your business, uncovering hidden profit opportunities, and stepping fully...

Join the Waitlist for The Travel Business Intensive by TIQUE! Imposter syndrome? We don’t know her! In this Hot Take, Jennifer and Robin unpack why so many travel advisors are undercharging, overextending themselves, and wondering why they’re burned out by clients who treat unlimited access like a personality trait. From planning fees and pricing psychology to luxury perception, boundaries, and pr...

Thanks to Our Tique Talks Sponsors: Cozy Earth - Use code COZYTIQUE at checkout Flytographer - Earn commission on professional vacation photography Travel Collection - Connect and learn more about TC’s DMCs From lighting and ambiance to design and sensory experience, the psychology of a space may matter more than most advisors realize. In this episode, Jennifer talks with Sara Bacon, founder of Op...

Join the Waitlist for The Travel Business Intensive by TIQUE! Some clients are dream bookings. Others make you question your career choices before your second cup of coffee. In this Hot Take, Jennifer and Robin get honest about toxic clients, scope creep, people-pleasing, and the moment you realize a trip is no longer profitable because a client is draining every ounce of your energy. They break d...

Thanks to Our Tique Talks Sponsors: Cozy Earth - Use code COZYTIQUE at checkout Flytographer - Earn commission on professional vacation photography Travel Collection - Connect and learn more about TC’s DMCs Carrie Wallace, CEO of FamGuru, shares how travel advisors can use FAM trips more strategically to grow their business. From choosing the right FAMs and preparing clients for out-of-office time...

Started your travel business with zero network, zero book of business, and zero luxury clients? Same! In this Hot Take, Robin and Jennifer discuss what it looks like to build a business from scratch when you don’t have a network or years of sales experience backing you. From awkward early marketing attempts to learning how to show up consistently online, this episode is the reminder that success i...

Thanks to Our Tique Talks Sponsors: Cozy Earth - Use code COZYTIQUE for 20% off Flytographer - Earn commission on professional vacation photography Travel Collection - Connect and learn more about TC’s DMCs Think a DMC is automatically out of your client’s budget? Think again! Jonathan Epstein, Chairman and owner of Celebrated Experiences, explains why that assumption is costing you better trips,...

TIQUE’S TRAVEL ADVISOR APPRECIATION SALE IS LIVE! Enjoy 20% OFF May 4th-8th → SHOP NOW Should you put your pricing on your website? Yes. Full stop. Jennifer and Robin make the case for fee transparency, because hiding your pricing doesn't convert skeptics, it just attracts the wrong clients. Robin shares a cringe-worthy Botox appointment story that proves exactly what happens when financial surpri...

Thanks to Our Tique Talks Sponsors: Cozy Earth - Use code COZYTIQUE for 20% off Flytographer - Earn commission on professional vacation photography Travel Collection - Connect and learn more about TC’s DMCs Multi-destination trips look dreamy until the seams start to show. In this episode, Milena Stancati of Travel Collection dives into what makes complex itineraries work and where many advisors q...

TIQUE’S TRAVEL ADVISOR APPRECIATION SALE IS LIVE! Enjoy 20% OFF May 4th-8th → SHOP NOW You thought starting a travel business meant freedom, flexibility, and maybe even five-star perks. But behind the scenes? It’s duct-taped systems, second-guessing every decision, and wondering why it still feels so hard. In this fiery Hot Take, Jennifer and Robin pull back the curtain on the real reason your bus...

Thanks to Our Tique Talks Sponsors: Travel Collection - Connect and learn more about TC’s DMCs Flytographer - Earn commission on professional vacation photography Cozy Earth - Use code COZYTIQUE for 20% off Group trips sound like easy money until you’re managing contracts, chasing availability, and realizing your “100 guests” is really just 60. In this episode, Marilyn Cairo, VP of Sales for Group...

The world feels chaotic and your clients can feel it too. So what actually happens to your business when uncertainty hits? And more importantly, how do you stay booked when everyone else is hesitating? In this Hot Take, Robin and Jennifer talk about how to navigate unpredictable seasons without losing momentum. From what to say to clients right now to how to adjust your booking strategy, systems,...

Thanks to Our Tique Talks Sponsors: Travel Collection - Connect and learn more about TC’s DMCs Flytographer - Earn commission on professional vacation photography Cozy Earth - Use code COZYTIQUE for 20% off Meredith Calloway, co-founder of Gifted Travel Network (GTN), breaks down what it really takes to build a long-lasting career in travel. She shares why so many advisors stay stuck in an employe...

If you’re still not using Loom, you’re making your sales process harder than it needs to be. Robin and Jennifer break down how voice, tone, and storytelling drive higher conversions, why your “perfect” PDF is getting skimmed (or ignored), and how Loom removes friction in a way calls and emails simply can’t. They also share exactly how to use it without feeling awkward on camera, how it can increas...