this is business

Alisha had some questions for Kayla & Glen about starting about a physiotherapy business. They chat about: 👉🏼 designing logos & websites 👉🏽 optimising your website for SEO 👉🏾 navigating non-competes 👉🏿 online best practice 👉🏻 and what's most important when you're starting a business Connect with Kayla: Instagram: https://www.instagram.com/bykaylamalss/ Website: https://www.allies...

Glen and Kayla share what they’re cutting and where they’re doubling down in their businesses this year. They chat about: 👉🏼 not working without contracts or deposits 👉🏽 dialling up the effort into the right things 👉🏾 confidence, self-belief & backing yourself 👉🏿 getting strategic 👉🏻 reviewing mates rates & protecting your value 👉 cutting distractions & things that don't add...

Most business owners start out chasing some kind of freedom, yet often it's growth that ends up trapping them. In today's episode Glen sits down with Brad Giles leadership coach and author of Bigger isn't Better, Better is Better to chat about how his new book helps owners who want to build better businesses and live life on their own terms. They chat about: 👉🏿 why more growth = less freedom 👉...

Buying or selling a small business? Adrian chats with Kieran James from businesssales.com.au about how to prepare your business for sale, what buyers look for and the biggest mistakes owners make. 👉🏾 the real stats behind business exits vs actual business failures 👉🏿 the main reasons people sell businesses 👉🏻 what do you do when you want to sell 👉 2 big mistakes people make when selling a b...

Last month Glen was on a panel at SXSW Sydney with podcast pros Rosie Waterland (Just The Gist) and Rachel Corbett (Nova's Head of Podcasts) sharing their top tips for creating and growing a successful podcast. The session was facilitated by Dom Knight, host of The Chaser Report. We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and propert...

In this final episode, Kayla and Jay talk about resilience - what it really means for business owners and how to strengthen that muscle so you can bounce back faster when things go wrong. 👉🏽 what’s behind the “resilience crisis” 👉 how discomfort and doing hard things build a stronger brain 👉🏾 the power of journaling and reflection for self-efficacy 👉🏻 why people-pleasing can hold back your...

In part two of this mini-series, Kayla and Jay go deeper into stress. They chat about how it really works in your brain, the role of technology in ramping it up plus what to do when you’re mid-meltdown. 👉🏽 what happens in your brain when you’re stressed 👉 why your phone is keeping you in a constant stress loop 👉🏾 how to reframe stress as a sign of growth 👉🏻 practical tools to reset your ner...

As a business owner, you’re juggling a million hats and it’s easy to end up in constant fight-or-flight mode. In this first episode with mental health and neuroscience speaker Jay Pottenger from EQ Minds, Kayla and Jay unpack what happens to your brain under pressure and how to take back control of your focus. 👉🏽 Jay's background 👉 how multitasking reshapes your brain and increases stress 👉🏾...

AI is changing how every business operates but not every team is ready to change with it. Futurist and author Michael McQueen joins Adrian Smith to unpack why people resist new technology even when it makes sense, how leaders can manage the human side of innovation, and what it takes to build trust and adaptability in a fast-moving world. 👉🏾 the psychology of stubbornness & why Michael wrote...

Nick Sinclair built TOA Global into the world’s largest offshoring partner for accountants, but the real story is what happened when the growth, ego and grind caught up with him. In this raw conversation, Nick opens up about burnout, losing himself in the “infinite game” of business, stepping back from his own company, and transforming his health, leadership and life. 👉🏾 Nick’s backstory and wei...

Former 7-Eleven and Blockbuster CEO Jim Keyes joins Glen live from SXSW to share stories from leading two of the world’s most recognisable companies, the lessons that came from collapse, and his “three C’s” for success - change, confidence and clarity. 👉🏾 what retirement means to Jim & why he thinks it’s outdated 👉🏿 the idea of education is freedom and learning as compounding interest 👉🏻...

If you don’t have clients, you don’t have a business. In this episode, Glen and Kayla break down practical, no-fluff ways to land your first 10 clients without spending a cent on ads. 👉🏻 get clear on your offer and ideal client 👉 use your personal network and referrals 👉🏼 create simple online content that proves you can help 👉🏽 have a destination to send people to 👉🏿 use your car to adver...

In this episode recorded live from FinCon in Portland, Glen chats with Steph Veal from Flippa, a global marketplace for buying and selling digital businesses. They unpack what makes a business truly saleable, why most founders wait too long to think about exit strategy, and how to build with the end in mind from day one. 👉🏾 why founders often sell their business 👉🏿 what makes a business attrac...

Feeling like your business is in a slump? In this episode, Kayla Malss and Glen James break down five simple but powerful fixes to get your business breathing again. 👉🏾 know where your customers come from 👉🏿 focus on your top 3 revenue pillars 👉🏻 look after your existing customers 👉 be honest about what’s not working 👉🏼 check your alignment with your team or business partner We hate email...

In this episode of this is business, Adrian & Kayla unpack the realities of business partnerships versus going solo, speaking about their own partnership experiences and exploring pros & cons for each. They cover: 👉🏾 how Kayla & Adrian got into business partnership 👉🏿 pros of having a business partner 👉🏻 cons & navigating conflicts 👉 making partnerships work: values alignmen...

Are you unknowingly slowing your business down? Glen & Kayla dig into the signs you might be the bottleneck and how to fix it. They unpack: 👉🏿 what is a bottleneck? 👉🏼 when control becomes micro-management 👉 signs you’re the bottleneck 👉🏾 outsourcing with curiosity & trusting your team 👉🏻 reducing clutter and notifications Connect with Kayla: https://www.instagram.com/bykaylamalss...

 Kayla puts her own marketing agency under the microscope for an optimisation audit with Adrian Smith from RunGopher! They uncover opportunities to: 👉🏾 personalise discovery forms so clients feel understood 👉🏼 rethink proposals and sell on the call for faster conversions 👉 automate sms follow-ups and proposal reminders to lock in next steps 👉🏻 use chatgpt to research prospects and spot...

Using AI in your business doesn’t have to be overwhelming. In this episode, Kayla and Adrian share some practical tips for small business owners wanting to make AI work for them. They discuss: 👉🏿 how to start using AI in your business 👉🏻 practical AI tools for saving time 👉 hiring staff vs using AI support & scaling smarter 👉🏽 practical examples of how to use AI for debt collection and...

A lot of businesses start as side hustles, but when do you know it’s time to go all in? In this episode Glen and Kayla unpack the signs, risks, and strategies for taking your side hustle full time. They touch on: 👉 when your side hustle income matches or beats your salary 👉🏾 too much work coming in to manage both 👉🏻 spotting opportunities worth the risk 👉🏼 managing risk with savings, buffer...

Megan from Adelaide wants to start a skincare business, but where does she begin? In this episode, Glen and Adrian unpack the steps for turning an idea into a business with the help of AI. They cover: 👉🏾 do you really need a business plan? 👉🏿 when GST kicks in and how ABNs work 👉🏻 protecting your brand (without wasting money) 👉 low-cost ways to test your idea at markets 👉🏽 insurance, liab...

In this episode Glen James is joined by Adrian Smith from RunGopher to unpack a question from Jono who’s building a flight simulator content brand called ozsim on TikTok and YouTube. Glen shares how he’s grown his own business from a side hustle podcast into a YouTube-led media company, plus dives into what it takes to grow an online channel, how to turn followers into something sustainable, and t...

Over time, it’s easy for business owners to slip into saying yes to clients, projects, and opportunities that don’t actually serve the bigger picture. In this episode, Glen James and Kayla Malss share the lessons they’ve learned about spotting red flags, avoiding shiny object syndrome, and setting boundaries that protect both your time and your business. We hate email spam so we don’t create it! S...

In this episode Glen sits down with Jane, a critical care nurse and uni educator, who’s wondering if she could turn her experience into a business or just a better paying job. They unpack her career options, weigh up the risks of self-employment vs. staying clinical, and explore how to optimise her income without burning out. We hate email spam so we don’t create it! Sign up to our newsletter to g...

In today's episode Glen and Kayla are back for part 2 on how to charge and set prices, this time with a practical example for a service-based business. Using a massage therapy case study, they show how to calculate breakeven pricing, compare contracting vs running your own show, and explore ways to make your numbers work. We hate email spam so we don’t create it! Sign up to our newsletter to get o...

How much should you charge? Should you discount for clients you really want to work with? In this episode, Glen and Kayla dive into the real-life challenges of pricing your services as a business owner. From awkward money chats to figuring out your minimums, they share the lessons they've learned (and are still learning) about pricing with confidence. We hate email spam so we don’t create it! Sign...