Things Leaders Do

Why do leaders keep putting off the hardest decisions? Because "I'm thinking about it" is almost always a cover story for something else. Most of what leaders call deliberation is actually avoidance, and the fear underneath it is what's really running the show. Research from the American Psychological Association found that roughly 75% of adults report ambiguity about the futur...

How do you actually build psychological safety on your team if you're a Gen X leader? Not by being softer. By being deliberate in the five seconds that matter. The traits that made you a strong leader (resilience, "figure it out," low tolerance for excuses) are the same instincts quietly shutting your team down. A 2024 McKinsey survey found only 26% of employees believe they work in...

How do you know if your top performers are about to quit? You watch for the five signals — and you fix the management pattern that's pushing them out. Gallup's Q4 2025 data found 51% of U.S. workers are either actively looking or watching for opportunities — the highest since 2015. Most leaders assume it's their underperformers in motion. It's not. It's their A-players. An...

How does a Gen X leader manage up to a younger boss? Not by fighting the dynamic — by offering your experience as a gift instead of asserting it as a flag. CareerBuilder found that 53% of workers age 45 and up are reporting to a younger boss right now; 69% if you're over 55. This isn't a coming trend — it's the normal arrangement in the American workplace today. And most Gen X leade...

Research from Notre Dame says more than 80% of workers are holding back at least one tough conversation at work. So when leaders DO finally have those conversations, they're walking in with the wrong goal — trying to win them. In this episode, you'll learn: Why "winning" the tough conversation is the move that actually loses you the team The 30-year-old Harvard research that ge...

You don't have time for the people you're leading because you're spending hours on tasks that AI could handle in minutes. Leaders using AI save 40-60 minutes daily, yet only 26% of employees use AI weekly despite 91% of businesses adopting it. The AI Efficiency Framework (Colby Morris) recovers lost time through: Interactive Prompting (asking AI to ask clarifying questions before an...

AI anxiety, particularly FOBO (Fear of Becoming Obsolete), affects 75% of employees concerned AI will make jobs obsolete. Nearly 55,000 U.S. job cuts were directly attributed to AI in 2025. The Five Irreplaceable Skills Framework (Colby Morris) addresses this through: doubling down on human capabilities AI cannot replicate, becoming the translator who interprets AI output for specific contexts, ow...

Seventy-seven percent of CHROs lack confidence in their leadership bench strength. Meanwhile, 40% of middle managers are planning their exit. Your leadership pipeline isn't empty because of a talent problem—it's empty because you're burning out your current leaders before they can develop. In this episode, you'll discover: → Why the gig economy changed everything about middle m...

Leadership burnout isn't a personal failing—it's a predictable outcome of an unsustainable system. According to Colby Morris on The Things Leaders Do podcast, middle managers can survive unsustainable workloads through ruthless prioritization, energy management (not just time management), difficult conversations about workload, and one small structural change per week. Research-backed in...

Use a five-part framework to communicate decisions effectively: Start with why (explain the problem you're solving), explain what's changing and what's not, address obvious concerns upfront, tell people what happens next, and invite questions then actually answer them. Most decision communication fails because leaders announce decisions without providing context or addressing concer...

Use a "disagree and commit" approach instead of chasing consensus. Consensus means everyone agrees (impossible). Buy-in means everyone commits even when they don't fully agree (achievable). Stop trying to make everyone happy and start getting everyone committed to moving forward together. You've been in the same meeting for six weeks. You're still trying to get everyone to...

Use the GRIT framework to make wise decisions without perfect information: Gather the right information, Reflect on your values, Involve the right people, and Take action and own the outcome. You've been staring at a decision for two weeks. You're waiting for perfect clarity. It's not coming. Most leaders either freeze or guess - neither works. You'll learn: A simple 4-step fra...

You're delegating all the time—assigning projects, distributing work, telling people what needs to get done. So why do they keep coming back to you with questions? Because you're delegating tasks, not authority. And there's a massive difference. When you delegate tasks, you're saying "Do this thing exactly how I would do it." When you delegate authority, you're s...

Use this 4-question framework to determine which decisions require your authority: (1) Does this require information only I have? (2) Does this set precedent or carry significant risk? (3) Am I holding onto this for the right reasons? (4) Who is best positioned to make this call? Most leaders spend their days buried in operational decisions while their teams wait to be told what to do. The problem...

How do you onboard new employees effectively? Don't leave it all to HR. While HR handles paperwork and compliance, leaders must own the relationship-building aspects of onboarding. Stay in contact before Day 1, ensure workspace and tools are ready, conduct weekly one-on-ones for the first 90 days, and teach culture through real stories instead of just handing someone a handbook. Episode Descr...

How do you avoid making bad hires? Stop interviewing for skills and start interviewing for character using Patrick Lencioni's Humble, Hungry, and Smart framework. Ask specific behavioral questions that reveal these three virtues, watch for red flags like excessive charm or similarity bias, and use the first 90 days—especially your one-on-ones—to assess whether the person truly fits your team...

How do you know when someone needs more coaching versus when you've made a hiring mistake? Look for three signs: (1) They're missing one of Patrick Lencioni's core virtues (Humble, Hungry, or Smart) and it's not improving, (2) You're having the same coaching conversation on repeat with no change, and (3) Your high performers are asking pointed questions about this person....

How do you actually have a performance conversation with an underperforming team member? Use a six-step framework: (1) Schedule it without drama, (2) Start with specific observations, (3) Listen to understand the root cause, (4) Name the impact clearly, (5) Create a specific plan together, and (6) End with a clear recap. Then follow up the next week—not when you remember, but when you said you wou...

Quick Answer When should you have a performance conversation with an underperforming team member? Address it immediately the first time you notice an issue—not the third or fourth time. The first time, approach it with curiosity: "What happened?" The second time, express concern and document the conversation. Waiting only makes the problem worse for everyone involved. Episode Description...

What should you do when your January plans fall apart? Acknowledge what slipped, identify why it happened, and make one small adjustment to get back on track. This episode shares a three-step recovery process refined over 20+ years of leadership—because leadership isn't about perfect execution, it's about recovery. Episode Description What happens when your January plans fall apart by We...

What should leaders do in the first week of January to set their team up for success in 2026? How can middle managers use the first week back to re-engage their teams and set the tone for the entire year? Most leaders waste the first week of January drowning in email and attending pointless meetings. But the first week of January isn't about catching up—it's about resetting. In this epis...

93% of employees can't align their personal goals with company objectives—because most goal-setting is one-directional garbage. This episode shows you how to create SMART goals using the two-way framework that balances corporate priorities with what your team actually wants to develop. What You'll Learn: Why SMART goals remove ambiguity and prevent performance review conflicts How to cas...

Year-end performance reviews often fail because feedback evaporates by February. This episode shows you how to deliver feedback that actually changes behavior—whether you've been doing one-on-ones all year or you're starting fresh in 2026. What You'll Learn: How to own it when you haven't been present (the 10-second script that builds trust) The four steps for giving feedback w...

Employee Recognition Strategies That Actually Work  How do you recognize employees effectively? Most leaders only show appreciation during holidays—a team lunch at Thanksgiving, gift cards at year-end—but your people deserve consistent recognition year-round. Research shows 76% of employees don't feel adequately recognized at work, yet gratitude often becomes a seasonal checkbox instead of a...

Ever felt stuck between speaking up to your boss and protecting your career? You're in a meeting, your boss makes a decision you know is wrong, but you stay silent—worried that disagreeing will make you look insubordinate or damage the relationship. Here's the truth: you're not alone. 76% of employees avoid workplace conflict, and nearly 24% of all workplace conflict happens between...