the[STACK]

AI is changing the way businesses operate—but without the right guardrails, it can introduce serious security and compliance risks. Following their time at Pax8 Beyond, Dan and Reza discuss how MSPs can help clients embrace AI without sacrificing security. They cover AI governance, compliance, browser security, Agentic AI, and why proactive guidance—not reactive support—will define the next genera...

The MSP sales process has changed—but has your sales strategy? Today's buyers aren't waiting for a sales call to start their research. They're reading reviews, listening to podcasts, exploring LinkedIn, using AI search tools, and building trust long before they ever contact an MSP. In this episode of the[STACK] , Dan Tomaszewski sits down with Pete Busam, CEO of Equilibrium Consulting,...

Pax8 Beyond wasn't just another industry conference—it was a glimpse into the future of managed services. In this episode of the[STACK] , Dan Tomaszewski sits down with Chance Weaver, Global VP of AI Adoption at Pax8, to unpack the event's biggest AI announcements and what they mean for MSPs. From the Managed Intelligence Provider (MIP) framework to new Managed Intelligence Services, they...

The managed services industry is changing faster than ever. As AI, automation, governance, and business intelligence reshape the way organizations operate, MSPs are being challenged to think beyond traditional IT support. In this episode of the[STACK] , Dan Tomaszewski sits down with Brian Doyle of vCIOToolbox to discuss the evolution from Managed Service Provider to Managed Intelligence Provider...

For years, anyone could call themselves an MSP. But as the industry continues to mature, is it time for that to change? Recorded live at Pax8 Beyond 2026, Dan sits down with Cole Knuth of Texas A&M and MJ Shoer of GTIA to discuss the Consortium for Responsible IT Services, the push toward industry standards, and why defining what it means to be an MSP has never been more important. From self-r...

Cybercriminals no longer need to break into networks—they simply log in. In this episode of the[STACK], Dan Tomaszewski welcomes Ben Eakin from Kzero to discuss the evolution of identity security and why authentication is becoming the frontline of cybersecurity. Learn how MSPs can combat phishing, credential theft, and identity-based attacks while improving usability through passwordless authentic...

For years, email security conversations have focused on SPF, DKIM, and DMARC. But what happens after you've checked those boxes? In this episode of the[STACK], Dan Tomaszewski sits down with Alec Beglarian from EasyDMARC to explore why email security alone isn't enough. They discuss the shift from email authentication to email trust, the hidden deliverability issues MSPs often miss, and wh...

The biggest risks in your clients' environments may not be on their servers or endpoints—they may be hiding in SaaS applications nobody knows about. In this episode, Dan Tomaszewski and Michael Kraft explore how Shadow IT creates security, compliance, and operational challenges for businesses of all sizes. Learn how SaaS discovery can uncover hidden threats, eliminate unnecessary spending, and...

Security teams are overwhelmed with alerts, technicians are battling tool fatigue, and MSPs are constantly being told they need yet another product. In this episode, Rob Allen from ThreatLocker shares why the traditional approach isn't scaling and how MSPs can shift from reactive security to proactive control. If you're looking to simplify your security stack without sacrificing protection...

Most MSPs focus on selling Microsoft licenses… but very few are maximizing the incentives behind them. In this episode, Dan Tomaszewski talks with Liz Nunez from OpenText about how MSPs can unlock additional profitability through Microsoft rebates, partner benefits, co-sell opportunities, and strategic growth programs. Whether you’re a one-person shop or a mature MSP, this episode will change the...

Moving data sounds simple… until it isn’t. Dan Tomaszewski welcomes Ramiro Millan from Movebot to break down the real-world challenges MSPs face during migration projects and how better tools, better processes, and better visibility can eliminate migration chaos. If your team has ever dealt with failed cutovers, weekend fire drills, or client pressure during migrations, this episode is for you.

In this episode of the[STACK] , Dan Tomaszewski is joined by Chris Wanamaker, Senior Channel Account Executive at Sophos , to tackle the growing crisis of alert fatigue within the MSP community. Drawing on his experience as a former MSP owner, Chris explains why traditional EDR can often create an unsustainable operational burden that leads to technician burnout and missed threats. Discover how sh...

Time is money—and most MSPs are wasting both on manual configuration. In this episode, Amanda Makowsky explains how to streamline policies, reduce complexity, and take back control of your stack. It’s a smarter, faster way to manage and secure your environments.

Have you ever rolled out a security tool only to find that users are working around it to avoid the hassle? Mailprotector Sales Engineer Ty Smith breaks down the "recipient problem" and why most encryption tools fail at the finish line. Ty shares insights from his extensive background in the channel to help MSPs identify the hidden gaps in their security stack that only surface during a...

Most MSPs talk about differentiation. Mike Bloomfield built it into his DNA. In this episode, he shares how Tekie Geek turned culture into a true growth engine—one that drives team engagement, client loyalty, and long-term retention. It’s not about gimmicks—it’s about creating an experience your clients won’t leave. And yes… there may be capes involved.

AI is everywhere—on every stage, every session, every MSP’s “bingo card.” But what does actually using it look like? Live from Zero Trust World, Dan Tomaszewski sits down with Trevor Hardy to break down how they’re turning AI into real efficiency, better client outcomes, and scalable growth. This isn’t theory—it’s how to go from experimenting to executing.

Behind every successful MSP is a community that helped them get there. Recorded live at Zero Trust World, this episode features Greg Jones sharing the story behind his new book and the global community that brought it to life. Joined by Dan, they explore lessons on growth, leadership, and giving back. It’s a reminder that success in this industry is never a solo journey.

If your stack is growing faster than your margins, it’s time to rethink your approach. In this episode, Dan talks with Kam Ismail of Check Point about how MSPs can reduce complexity, eliminate wasted time, and turn security into a high-margin service. They share practical ways to simplify operations and scale smarter. This is how modern MSPs win.

What if the next stage of MSP growth doesn’t require adding more headcount? In this episode of the[STACK] , Dan sits down with Josh Hohbein of CentrixIT live from IT Nation to explore how AI, automation, and digital workforces are changing the way MSPs scale. From ticket workflows to back-office processes, they break down how to reclaim time, reduce overhead, and drive smarter growth. If you’re th...

Recorded live from IT Nation in Orlando, Dan was joined by Justin Esgar for a candid conversation on fear, growth, and leadership in the MSP space. They explored how calculated risks, accountability, and getting comfortable with discomfort can unlock the next level of business growth. From public speaking to bigger client opportunities, this episode is all about pushing past fear and moving forwar...

AI is opening the door to bigger business conversations for MSPs than ever before. In this live episode from IT Nation, Dan and Matt Lee dive into how AI is changing cybersecurity, risk discussions, automation, and the way MSPs create value for their clients. This is a must-listen for MSPs looking to lead smarter conversations in the boardroom.

What if your client environments could actually "self-heal" before a ticket was even created? I sat down with Kyle Bove to explore how AI-driven automation is shifting the needle from reactive firefighting to truly proactive, preventative operations. We discuss using identity as your foundation and how to reclaim your senior techs' time for the strategic projects that actually drive...

What do cybersecurity, process maturity, and AI readiness all have in common? According to Brian Weiss of iTech Solutions — everything. In this special edition episode from Zero Trust World, Dan and Brian break down how MSPs can strengthen their security posture, improve operational efficiency, and build the foundation needed for AI-driven growth. This is a must-listen for MSP leaders focused on s...

Can you really afford not to invest time in community? Recorded live at Zero Trust World, Dan and John Douglass discuss why events, peer groups, and industry relationships deliver real ROI for MSPs. From accountability and idea sharing to solving business and technical challenges faster, this episode explores why community may be one of the smartest investments an MSP leader can make.

Passwords continue to be the primary vector for breaches, but Danny Obaseki joins the show to explain why the solution isn't just "longer strings of characters." He unpacks the mechanics of passwordless authentication and provides a tactical roadmap for MSPs looking to harden their clients' defenses against credential theft. From leveraging public key cryptography to rolling out...