There’s a Better Way: Smart Talk on Healthcare and Technology

Corporate website:   surescripts.com   Intelligence in Action newsletter (subscribe):   https://cloud.comms.surescripts.com/iia     Follow “There’s a Better Way” on Apple Podcasts, Spotify, Amazon Music, or wherever you listen.     As a practicing physician and CMIO, Danny Lee brings insights from the intersection of patient care and health IT.    ...

We talk a lot about technology and healthcare. We talk about automation. We talk about artificial intelligence. We talk about the promise of what's new and shiny and cutting edge. We're human after all—we build things. That's what we do. And the tools we build help us address big challenges, including those we face in healthcare.   So it makes sense that we talk a lot about technology and wha...

When Patrick Leddin started his career jumping from Army planes, he quickly discovered the importance of leadership—and the power of bold moves.       Now, the bestselling author and speaker has distilled insights from his work in entrepreneurship, leadership consulting and research into a new book cowritten with James Patterson. In this episode, he shares takeaways from a...

From policy to technology, Seema Verma has a long history of transforming healthcare at scale.     As the former Centers for Medicare and Medicaid Services (CMS) Administrator, Verma directed initiatives, such as the historic Patients over Paperwork, that helped advance care for patients and providers. Now, as EVP of Oracle Health, she uses technology to improve patient outcomes and...

“I think many organizations aren't really designed to innovate,” says Scott Howell, M.D.     When it comes to opportunities to innovate healthcare, Dr. Howell sees low-hanging fruit everywhere. But, he claims, “the rule is you can’t touch it.” As a young provider, Dr. Howell saw firsthand the consequences of healthcare inefficiencies. His frustration with a flawed system inspired hi...

“We’ve got the system that we’ve designed and the one that we’re paying for,” says Matt Eyles frankly.      Eyles has spent a fascinating career trying to align the two. From government to life sciences to the nationwide health plan association AHIP and beyond, he’s wrestled with some of healthcare’s trickiest challenges from just about every angle. How do we balance innovation...

From paper charts to electronic records to artificial intelligence, Dr. Eric Boose has experienced the transformation of primary care firsthand.      Dr. Boose was a quick adopter of electronic health records when they came onto the scene. His early interest in the technology primed him to become a leader in clinical informatics. Today, in addition to being a family physician a...

Frequent flyers are likely aware of CLEAR, a company that uses biometrics to expedite identity verification at airports. Now, David Bardan is helping bring CLEAR’s transformative identification technology to healthcare.   After a decade of experience in the healthcare and technology sectors, Bardan joined CLEAR in 2022 to head their healthcare initiatives. In this episode, Bardan discuss...

John Schilling, M.D., co-leads TPG Capital’s healthcare investments, where he helps decide on the best opportunities for driving healthcare innovation.      Tune in to our chat about spurring systemic innovation and making life better for patients and the providers who care for them. “We always start with the patient,” Schilling says on the episode, “and we work back from there...

Healthcare executive Jen McGonigle has worked at the intersection of healthcare and technology for over 20 years. Her experience has taught her that regardless of what challenges technology can bring, its innovations far outweigh any cons.    In our first episode of the season, we sit down with Jen McGonigle of Optum Rx for a chat about cultivating innovation. We discuss innovation at tw...

The American healthcare system is one of the most innovative in the world. But it’s no secret that we also face serious challenges.    Too many patients cut pills in half to make them last, too many can’t access care in the first place, and too many providers are so burned out with paperwork and administrative tasks that they’re leaving practice altogether.    Yes, we...

Troy Tazbaz has long worked at the intersection of business and technology. And while it may not seem like a typical background for working at the Food and Drug Administration (FDA), it may be just what is needed to push healthcare technology forward.    On our podcast, Tazbaz recounts his thoughts as he accepted the position of Director of the Digital Health Center of Excellence at the...

Alexandra Drane is a bona fide change agent in healthcare.      Not content with being an entrepreneur, she became a serial entrepreneur, and founded multiple healthcare ventures that have ranged from health IT to support for unpaid (and often unsung) caregivers.       Drane’s unique mix of irreverence and optimism has brought her from one challenge to...

Care teams are evolving to break down silos and prioritize collaboration in patient care. Is healthcare ready?        Dr. Eric Weidmann, a former chief medical officer and primary care physician, stops by our podcast to share his perspective on some of the most pressing questions in healthcare today, including:        How can an expanded...

In the early days of her career, Susannah Fox fell in love with the democratization of data and the rebalancing of power. Today, that passion has taken the form of helping empower patients with their care. Fox wrote her observations of the shift toward patient-led care in her new book, Rebel Health: A Field Guide to the Patient-Led Revolution in Medical Care .    As she notes in the epis...

When Catharine Young, Ph. D., decided to become a scientist, she had no idea she would ever work for government agencies like the Department of Defense. But by working at such influential organizations, she learned about their power to solve some of healthcare’s biggest problems.    Young’s career path led her to the White House’s Cancer Moonshot initiative, where she helps advance the m...

From her initial dreams of becoming a pharmacologist to her current role as an advisor for national health IT efforts, Tricia Lee Rolle has always been interested in research and getting stuff done.   As Rolle says, “What is really fulfilling about being in government is that you realize what you're doing is affecting not just one or a few or a handful of patient lives, but we're really...

Pooja Babbrah has secured a trifecta in healthcare: She’s the Practice Lead for Pharmacy and PBM Services at Point-of-Care Partners, is a board member of the National Council for Prescription Drug Programs and was recently a member of the HITAC Pharmacy Interoperability and Emerging Therapeutics Task Force at ONC.  Babbrah’s work at these organizations has proven complementary, as she notes o...

As the son of a pharmacist and a licensed pharmacist himself, Doug Hoey is intimately familiar with the importance of community pharmacies. As Hoey notes, “People will come to their community pharmacies with issues that they just can't get served in other venues. I personally think that they are kind of a healthcare safety net, if you will.” Hoey has been supporting community pharmacies for 13 yea...

The American healthcare system is one of the most innovative in the world, but it’s also riddled with complex challenges.   On Season 3 of “There’s a Better Way,” we’re taking a closer look at ways in which healthcare can heal itself—through innovation that prioritizes collaboration and positive impact, through intelligence sharing that improves the experience for patients and those who care...

Aneesh Chopra is President of CareJourney, an open data and analytics platform delivering a trusted, transparent rating system for physicians, networks, facilities and markets on the move to value. Prior to CareJourney, Chopra served as the first U.S. Chief Technology Officer (2009–2012) and as the fourth Virginia Secretary of Technology (2006–2009).   Chopra authored “Innovative State: How N...

In an age of misinformation and doubt, Geeta Nayyar, M.D., is a builder of trust. “Dr. G,” as she is known, recognizes that trust is the key to having a successful relationship between patients, providers and payers. “If I don’t trust you, I certainly won’t listen to you or take your advice,” says Dr. G.   In this episode, Dr. G describes how she witnessed firsthand the transition from the ol...

This episode features Lili Brillstein, founder and CEO of Bcollaborative, who works to lead the transition from fee-for-service care models to value-based care models in American healthcare.    Brillstein says that when she was studying business in college, value-based care models weren’t even a blip on the radar. We were paying for units of care—and we’re still doing that today in many...

This episode features Cris Ross , Chief Information Officer, Mayo Clinic.  At Mayo, Cris’s job is to provide reliable technology for one of the best hospitals in the nation. He works to figure out how to use technology in new ways, and to inspire physicians and scientists to explore new technological ideas.     “If you could just pick one thing you’re particularly delighte...

This episode features George Van Antwerp , who leads Deloitte’s future of pharmacy strategy. In the episode, Van Antwerp unpacks his vision for the future of pharmacy, such as how disruption will create transformative opportunities and challenges. He also shares his thoughts on interoperability and health equity.  “Pharmacy is the most used benefit,” Van Antwerp says. “It’s the way that many...