The Yes Show!

Christine dusts off a powerhouse Monday Morning Huddle from the Crown Society vault. In it, she unveils her Show Up Bingo—a playful, points‑based game that can transform your team and save your sanity! Christine shares how bingo cards, recognition, and a dash of competition ignite team engagement, plus how you can join the Crown Society when doors reopen in September. What You’ll LearnHow gamifyin...

Show Notes: What if culture wasn't about big strategies or bold statements… but instead tiny, intentional moments that made people feel seen? Christine welcomes James Ferguson, the creator of the Confetti Culture Playbook, who’s redefining workplace celebration with heart, hope, and some serious leadership chops. From cancer survivor to keynote speaker, James shares how vulnerability, resilien...

Show Notes: What if culture wasn't about big strategies or bold statements… but instead tiny, intentional moments that made people feel seen? Christine welcomes James Ferguson, the creator of the Confetti Culture Playbook, who’s redefining workplace celebration with heart, hope, and some serious leadership chops. From cancer survivor to keynote speaker, James shares how vulnerability, resilien...

Ever wondered how a mink coat, green ruby slippers, and saying "yes" can unlock global opportunities, mentorship from hospitality legends, and a hotel opening of the year award? This is the episode that’ll make you laugh, take notes—and probably want to join Skål. In this powerhouse episode, Christine Trippi sits down with the electrifying Mark Irgang—GM of the Marriott New York JFK and...

Ever wondered how a mink coat, green ruby slippers, and saying "yes" can unlock global opportunities, mentorship from hospitality legends, and a hotel opening of the year award? This is the episode that’ll make you laugh, take notes—and probably want to join Skål. In this powerhouse episode, Christine Trippi sits down with the electrifying Mark Irgang—GM of the Marriott New York JFK and...

In this unforgettable episode of The Yes Show, Christine sits down with hospitality veteran Mark Irgang, whose journey reads like a movie script. He went from the iconic Marriott Marquis to a bottom-ranking Courtyard hotel—located across the street from a prison. But instead of saying no, Mark leaned in and transformed a failing property into one of the top 75 in the brand. He'll reveal what it’s...

In this unforgettable episode of The Yes Show, Christine sits down with hospitality veteran Mark Irgang, whose journey reads like a movie script. He went from the iconic Marriott Marquis to a bottom-ranking Courtyard hotel—located across the street from a prison. But instead of saying no, Mark leaned in and transformed a failing property into one of the top 75 in the brand. He'll reveal what i...

Show Notes: Ever dreamed of doing a TEDx talk—or just want to be a more compelling communicator? In this powerful and hilarious episode, Christine Trippi is joined by master speech coach and former stand-up comic Cesar Cervantes, who has coached speakers across three continents and co-authored Great Speech. Together, they peel back the curtain on what it takes to craft and deliver an unforgettable...

Show Notes: Ever dreamed of doing a TEDx talk—or just want to be a more compelling communicator? In this powerful and hilarious episode, Christine Trippi is joined by master speech coach and former stand-up comic Cesar Cervantes, who has coached speakers across three continents and co-authored Great Speech. Together, they peel back the curtain on what it takes to craft and deliver an unforgettable...

Show Notes: What if every interaction you had could lift someone just a little higher? In this unforgettable episode of The YES Show, Christine sits down with speaker, author, and former hotel executive Ryan Minton, who left a six-figure corporate role not to chase more—but to impact more. From heart-tugging moments with his son at Costco to the simple greeting that launched a leadership movement,...

Show Notes: What if every interaction you had could lift someone just a little higher? In this unforgettable episode of The YES Show, Christine sits down with speaker, author, and former hotel executive Ryan Minton, who left a six-figure corporate role not to chase more—but to impact more. From heart-tugging moments with his son at Costco to the simple greeting that launched a leadership movement,...

Stop spinning in circles. Start smashing guest scoresAre you working hard but not moving forward? You might be under the spell of the Idea Fairy—constantly chasing new trends, TikToks, and techniques, but never truly solving the real problems holding your team back. In this episode, Christine Trippi delivers a powerful wake-up call:It’s not about having more ideas—it’s about executing the right on...

Stop spinning in circles. Start smashing guest scoresAre you working hard but not moving forward? You might be under the spell of the Idea Fairy—constantly chasing new trends, TikToks, and techniques, but never truly solving the real problems holding your team back. In this episode, Christine Trippi delivers a powerful wake-up call:It’s not about having more ideas—it’s about executing the right on...

In Part 2 of this heartwarming and insightful interview, Christine welcomes back hospitality expert and former “Concierge to the Stars” Jamie Cooperstein. Jamie dives into her signature Five Keys to Service Excellence, emphasizing emotional intelligence, empowerment, and overdelivering with grace. You’ll learn actionable ways to elevate guest experiences—whether you're in hotels, healthcare, r...

In Part 2 of this heartwarming and insightful interview, Christine welcomes back hospitality expert and former “Concierge to the Stars” Jamie Cooperstein. Jamie dives into her signature Five Keys to Service Excellence, emphasizing emotional intelligence, empowerment, and overdelivering with grace. You’ll learn actionable ways to elevate guest experiences—whether you're in hotels, healthcare, r...

Part 1 of 2: 🔊 Show Notes What do sports journalism, Botox appointments, and secret luxury back hallways have in common? The fabulous Jamie Cooperstein! This week, we dive into one of the juiciest conversations I’ve had on The YES Show—so juicy I had to make it two parts!  In this first half of our delightful two-part conversation, I sit down with Jamie Cooperstein, former Five Diamond concierge,...

Part 1 of 2: 🔊 Show Notes: What do sports journalism, Botox appointments, and secret luxury back hallways have in common? The fabulous Jamie Cooperstein! This week, we dive into one of the juiciest conversations I’ve had on The YES Show—so juicy I had to make it two parts! In this first half of our delightful two-part conversation, I sit down with Jamie Cooperstein, former Five Diamond concierge,...

🎧 Episode Summary: In this powerful solo episode, Christine drops a truth bomb that might just save your sanity:  The problem isn’t that you’re not working hard enough—it’s that you’re working too hard… on the wrong things.  If you're feeling overwhelmed by ideas but stuck in place, this episode will help you shift from spinning your wheels to making Sweet Results happen. Christine shares how...

🎧 Episode Summary: In this powerful solo episode, Christine drops a truth bomb that might just save your sanity:  The problem isn’t that you’re not working hard enough—it’s that you’re working too hard… on the wrong things.  If you're feeling overwhelmed by ideas but stuck in place, this episode will help you shift from spinning your wheels to making Sweet Results happen. Christine shares how...

Summer is almost here—and with it comes weddings, sports groups, reunions, and... high expectations! In this episode, Christine Trippi gives Yes Show listeners three BONUS swim lessons to help you and your team stay afloat during the seasonal surge. From analyzing guest feedback to injecting fun and leveraging TikTok, these powerful strategies will keep your scores soaring and your team energized....

Summer is almost here—and with it comes weddings, sports groups, reunions, and... high expectations! In this episode, Christine Trippi gives Yes Show listeners three BONUS swim lessons to help you and your team stay afloat during the seasonal surge. From analyzing guest feedback to injecting fun and leveraging TikTok, these powerful strategies will keep your scores soaring and your team energized....

🎙️ YES… Leadership, Comedy, Autism, and How to Rock TikTok in Your 50sGuest: Karen Mayor Cunningham | Advocate, Comedian, Special Education BossWhat do autism, stand-up comedy, hotel leadership, and TikTok success all have in common? This week’s YES Show guest, Karen Mayor Cunningham, ties it all together with heart, humor, and a whole lot of YES energy. After receiving a crushing diagnosis about...

🎙️ YES… Leadership, Comedy, Autism, and How to Rock TikTok in Your 50sGuest: Karen Mayor Cunningham | Advocate, Comedian, Special Education BossWhat do autism, stand-up comedy, hotel leadership, and TikTok success all have in common? This week’s YES Show guest, Karen Mayor Cunningham, ties it all together with heart, humor, and a whole lot of YES energy. After receiving a crushing diagnosis about...

Show Notes: Before GPS and smartphones, we learned by doing, by observing, and by living in the moment. But in today’s world, are we outsourcing too much of our thinking to automation and AI? In this episode, Christine Trippi explores what she’s coined the Blue Line Brain—a mindset of blindly following directions without understanding the "why." From childhood car rides to today's ov...

Show Notes: Before GPS and smartphones, we learned by doing, by observing, and by living in the moment. But in today’s world, are we outsourcing too much of our thinking to automation and AI? In this episode, Christine Trippi explores what she’s coined the Blue Line Brain—a mindset of blindly following directions without understanding the "why." From childhood car rides to today's ov...