The Wired Garage with Pops | Digital Innovation

Most IT organizations aren't behind on technology — they're behind on thinking. In this episode, Pops and Steele sit down with Matt Coatney, CIO of a large national law firm, to break down persona-based agentic AI: virtual agents that adapt to *who* they're talking to, not just *what* they're asked. Matt shares how a law firm environment — high-touch partners, urgent deadlines,...

In this episode of The Wired Garage with Pops, Jeremy Duncan returns for round two — and this time he brings a live demo. Jeremy is a cloud platform solution architect with 15 years on the ServiceNow platform and a track record building AI-powered solutions for Fortune 500 organizations. The conversation opens with a ground-level breakdown of vibe coding — what it actually means, why developers br...

The chatbot era is winding down — and what's replacing it doesn't wait to be asked. In this episode of The Wired Garage with Pops, Pops and co-host Steele sit down with Matt Coatney, a technology leader operating at the intersection of enterprise AI and legal industry practice. Matt breaks down the real difference between a chatbot and an autonomous AI agent, shares what multi-agent syst...

Jeremy Duncan is a cloud platform solution architect with 20+ years of experience, Fortune 500 engagements, and a reputation that precedes him — green glowing shoes and all. But behind the accolades is a story built on grit. Raised by a single mom working three jobs, Jeremy grew up watching hustle from a bar stool at a Nashville watering hole and turned that into fuel. In this episode, Jeremy take...

s1e33 Who's Building Your Software Now? IT, the Business, or the AI? This episode of The Wired Garage with Pops digs into how software delivery is being fundamentally restructured — not just accelerated. Pops and Steele walk through the evolution from traditional IT-led development to a multi-persona development model, where business users (citizen developers), professional developers, platfo...

s1e32 Cloud-Managed Security Without the Headache with Kyce Poya In this episode of The Wired Garage, host Pops interviews Kyce Poya, founder of Apex IT and Security. They discuss the complexities of IT security, the importance of simplifying technology, and the innovative solutions Apex offers. Kyce shares his journey into the IT world, the challenges of building a business, and the evolving land...

s1e31 AI Agents Are Replacing IT Workflows — Not People. Here's the Difference Is your IT operation ready for AI agents? Not chatbots. Not automation  rules. Actual agents that observe, plan, and act on their own. In this episode of The Wired Garage with Pops, Steele and Pops go  under the hood of Agentic AI in ITSM — breaking down how AI agents  are changing incident triage, change managemen...

s1e30 Navigating Messy Enterprises   Insights from Experienced Architects  This episode of The Wired Garage with Pops is a roundtable with three “recovering” enterprise architects discussing what enterprise architecture really looks like in practice over a career. They frame EA less as a job title and more as a mindset that bridges business strategy with the messy reality of technology, legacy sys...

S1E29 A Candid Conversation on Life, Leadership, and the Stories Behind a Global CEO with Chad Mattix This episode of The Wired Garage with Pops features Chad Mattix, founder and CEO of Kinnetix, an IT field services company supporting customers around the world. Chad shares how an entrepreneurial childhood, a paper route, and early exposure to ham radio and custom PC building with his father set...

s1e28 Global IT Field Services at Scale with Chad Mattix In this episode of The Wired Garage with Pops, we pop the hood on global IT field services with Chad Mattix, founder and CEO of Kinettix, a field service provider that gets skilled IT technicians onsite in over 90 countries, often within 24 hours, 24/7/365. Kinettix supports large retailers, telecoms, banks, restaurants, and multi‑site enter...

s1e27 Still Plugged In - Keeping the Guitar Alive When Life Gets Loud with Dave McCarty 🎙️ Episode Summary 🎸  Guest:  Dave McCarty, guitarist 🎙️  Hosts:  Brian "Pops" and Steele 🎧  Show:  The Wired Garage with Pops In this follow-up conversation with guitarist Dave McCarty, *The Wired Garage with Pops* shifts from gear talk to the deeper story — what it really means to keep music alive...

s1e26 Strategies for the Future of Work with Toby Phillippe "Something Big Is Happening" — AI: Fear, Opportunity & Your Career The Wired Garage With Pops | Hosts: Brian ("Pops"), Steele & Toby The crew reacts to Matt Schumer's viral article "Something Big Is Happening," dissecting AI's real-world impact through the lens of IT professionals who'v...

s1e25 Rocking Leadership - Insights from Matt Godsted In this episode of Wired Garage, host Pops interviews Matt Godsted, a strategic leader in cybersecurity and a passionate musician involved in the charity concert 'Suits That Rock.' The conversation explores the parallels between music and leadership, the impact of charity work on community engagement, and the importance of mentorship...

s1e24 30 Years of Hacking in Dayton - The Underground Story with Bryan Fite Discover how Dayton, Ohio transformed from a small city into a notable hub of hacker culture and cybersecurity innovation. In this episode, Bryan Fite shares stories of early hacking days, community building, and the evolution of hacker events like DayCon, along with lessons on leadership, diversity, and staying resilient...

e1s23 Wired Strings -The Modern Guitar Life of Dave McCarty In this conversation, Dave McCarty shares his journey as a working guitarist, discussing the evolution of his musical influences, preferences, and the impact of COVID on live performances. He reflects on the balance between playing cover songs and original music, the importance of band trust, and the role of technology in modern music col...

s1e22 2026_0310 tech From Music to Cybersecurity with Matt Godsted In this episode of The Wired Garage, host Steele interviews Matt Godsted, a strategic leader in cybersecurity and a passionate musician. They explore Matt's journey from technology to music, the importance of mentorship in IT, and the complexities of cybersecurity architecture. Matt shares insights on how different industries...

s1e21 2026_0310 tech AI, Deepfakes, and the New Social Engineering War with Bryan Fite In this episode, Brian Fite discusses the implications of AI and deep fakes on cybersecurity, emphasizing the need for a proactive approach to combat social engineering fraud. He introduces the concept of the Deep Fake Justice League, a collaborative effort to address the growing threat of identity manipulation....

S1E20 In this conversation, David Cram shares insights on optimizing family travel costs, exploring all-inclusive resorts, and leveraging loyalty programs for better travel experiences. The discussion also touches on the importance of building relationships with hotels, traveling with family, and the personal growth that comes from experiencing different cultures. The hosts share personal travel s...

S1E19 In this episode of The Wired Garage, the crew and Andy Hickey discuss the intersection of technology, customer success, and human-centered design. They explore Andy's journey from mission work in Honduras to his role in technology consulting and project management. The conversation delves into the importance of community in tech, the pitfalls teams face, and the significance of listenin...

S1E18 In this episode of The Wired Garage, hosts discuss their recent skiing adventures, the beauty of nature, and the unique features of various ski resorts. They share experiences of winter activities, cozy moments, and the joy of traveling to new places. The conversation also touches on memorable moments from past trips and future travel plans, including the excitement of attending the Winter O...

S1E17 In this episode, David Cram from Valsync discusses the critical aspects of cost optimization in technology and operations. He highlights common pitfalls such as vendor discipline, lack of transparency, and the importance of understanding cost drivers. The conversation delves into cultural shifts necessary for achieving savings, the principles of cost optimization, and the complexities of nav...

S1E16 In this episode of The Wired Garage, host Pops and guest Andy discuss Andy's journey into mission work, particularly his experiences in Honduras. They explore the impact of cultural exchange, the importance of empathy in leadership, and the value of community engagement. Andy shares insights on how his international experiences shaped his professional outlook and personal growth, emphas...

S1E15 Welcome to a new era in technology where artificial intelligence is no longer just a tool but a transformative partner in software development. In a recent discussion on the Wired Garage podcast, Matt Coatney shared insights into how AI has shifted from basic chatbots to advanced agents capable of executing complex coding tasks with minimal human intervention. This evolution promises to revo...

S1E14 Balancing Fatherhood and Fitness with Michael Alshouse In this episode of The Wired Garage, Michael Alshouse shares insights on balancing fatherhood, health, and sports. He discusses his ideal day as a dad, which includes early morning workouts, smoking meat, and spending quality time with family. The conversation delves into the importance of family dinners, the challenges of parenting, and...

S1E13 Significance of community for IT leaders with Michael Alshouse In this episode of The Wired Garage, Michael Alshouse from Byteworks joins to discuss insights from leading IT leadership roundtables and the vital role of community among technology leaders. Focusing on healthcare IT, he explores how organizations are tackling evolving cybersecurity threats, mounting compliance demands, and vend...