The Voicebot Podcast

James Chapman is VP and GM of music and wearables at Qualcomm, which means he oversees both hearables and smart watches. Qualcomm is a driving force behind the chips that make each subsequent hearable generation more powerful and more power-efficient.  Chapman arrived at Qualcomm in 2015 as part of the $2.4 billion CSR acquisition where he oversaw 400 engineers and later led the company's auto, CE...

Verbit just closed a $60M funding round after raising $30M earlier this year and $21M in 2019. We break down the company's AI-plus-human automated transcription business model, what is driving growth, and how the new funding will be employed.  Tom Livne is CEO and co-founder of Verbit since 2017. Previously, he was co-founder and CEO of AppInsight. Tom is a graduate of the Yale School of Managemen...

Dennis Crowley is co-founder and executive chairman of Foursquare, a pioneer in the rise of the mobile, local, and social apps famous for pioneering the venue check-in concept. Today, it supports popular consumer apps and a large enterprise business around consumer geolocation data. The company has 150,000 developer partners and says it powers location experiences for more than 1 billion people gl...

Kane Simms is co-founder of VUX World, a voice studio, design consultancy, and creator of a popular industry podcast and numerous LinkedIn videos. Today, we discuss voice user experience design and specifically cover some elements of VUX World's methodology when working with clients. We also review voice strategy, industry trends, and much more. Kane is an astute observer of the voice industry lan...

Dr. Ben Goertzel is co-founder and CEO of SingularityNet, an open, decentralized platform for connecting and orchestrating interactions between artificial general intelligence (AGI) agents and other software. He has been a leader in the pursuit of AGI for over 20 years. Goertzel is also an innovator and researcher in NLP including a recent paper on unsupervised grammar induction.  Earlier, Goertze...

Dr. Dave Patterson earned a PhD in artificial intelligence at Ulster University where he also led an AI research lab. He also has degrees in computer science and biochemistry. Dave spent 15 years as a senior lecturer at Ulster University before leaving to become the founding CEO of Sophia, an advanced search technology company that helped online publishers match advertising to reader interests. In...

Dr. Monica Lam joined Stanford University's computer science department in 1988 after earning a PhD from Carnegie Mellon University. She is co-author of the textbook Compilers Principles, Techniques, and Tools, known as the Dragon Book. More recently she has been leading the Open Virtual Assistant initiative that has at its core, the Almond open source voice assistant.  Today we talk about privacy...

Phillip Hunter is the founder of CCAI Services where he helps companies develop voice user experiences using conversation AI and ML solutions. He previously was a vice president of Pulse Labs, head of user experience for Alexa Skills at Amazon, a Senior UX manager at AWS, a senior designer for Bing and Tellme while at Microsoft, a senior designer at 24-7.ai with a few more stops along the way duri...

Dr. Joan Palmiter Bajorek is CEO of Women in Voice an organization she founded in 2018. It has grown to 15 chapters in nine countries and has hosted over 80 events worldwide. Bajorek is an advisor to several companies in the voice AI space and a sought-after conference speaker and consultant for voice user experience design. After earning an undergraduate degree in French, Photography, and Graphic...

My guests today are long-time voice developers and well know leaders in the developer community. Mark Tucker is senior architect for voice technology at Soar.com and owner of Shazaml Design. He is also an Alexa Champion, Bixby Premiere Developer, and was named one of Voicebot's Top Leaders in Voice for 2019. He has a degree in Management Information Systems from Brigham Young University and 25 yea...

Today I have another extra episode for you to discuss the announcements from Google's 2020 Fall product launch. We knew in advance that we would finally see a replacement for the Google Home which was launched four long years ago. The Nest Audio is that replacement as the flagship smart speaker for Google.    Other than that, we were expecting a new Pixel smartphone, which we did see, and a new Ch...

Today's episode is all about Amazon's big 2020 product launch event. We break down what was announced, what will be successful, and what it says about Amazon's product strategy.  First up today you will hear my conversation with Ben Fox Rubin of CNET. He covers Amazon exclusively and joins me for the second year in a row. Next, we have my interview with Katherine Prescott of VoiceBrew, the most po...

Amazon's 2020 product launch is coming up in a few days so Jefferson Graham of USA Today joins me for a preview of what to expect from Amazon during this year's event. We also look back at the many 2019 announcements and discuss which ones look like a success and which not so much. We talk about video, smart displays, smart TVs, Echo Frames (smart glasses), Echo Dot with clock, and more. It's your...

James Vlahos is the founder of Hereafter AI, a company that enables anyone to create a chatbot avatar of a real person. James' interest in chatbots started in the 1980s on a Commodore PET computer and was rekindled in 2015 when, as a reporter, he wrote a story about PullString's work on Hello Barbie. That led to him creating Dadbot, a chatbot that captured the memories and thoughts of his father t...

TalkSocket just launched a Kickstarter for a physical product that makes Alexa (and other voice assistants) instantly accessible hands-free on any iPhone or Android smartphone. We talk about the product launch, the technical approach, the partnering strategy, and even how the company expects to eventually expand capabilities to China for Alibaba's and Baidu's voice assistants.  Today's guests are...

Ian Bicking spent 10 years at Mozilla as a software developer, engineering manager, and research engineer. His last project there was Firefox Voice, a custom voice assistant for the Firefox Browser. That experience led him to record his observations on the state of voice technology and conversational AI from a developer's perspective which he recorded in a 3,300-word blog post. Today, we discuss B...

Richard Weeks is head of conversational experiences at U.S. Bank. The company has an Alexa Skill, Google Action, chatbot, and a newly minted custom assistant now available through its mobile app. Today, we talk about what U.S. Bank has learned about voice and conversational user experiences and how that influenced the decision to launch a custom assistant. We also talk about his organization, the...

Jeanine Heck is vice president of AI product at Comcast, the top cable television provider in the U.S. with over 20 million subscribers for its Xfinity service. The company began shipping a voice-interactive TV remote app in 2013 and a voice-controlled physical remote for its cable boxes in 2015. In 2019, the Xfinity voice remote handled over 12 billion voice requests which suggests users are maki...

Dor Skuler is CEO and co-founder of Initiation Robotics. He is a former board director for ClearPath Networks, Senior Vice President at Alcatel-Lucent, and officer in the IDF. Intuition Robotics was formed in 2015 to reimagine the relationship between humans and machines. The company's first product, ElliQ, is an interactive smart speaker for elder adults. It can respond to requests or proactively...

This week's roundtable discussion focuses on the top voice AI news from the first half of 2020. We, of course, talk about COVID-19 and how that is changing adoption patterns or the industry, smart speaker adoption figures, the voice app ecosystems and whether there is a voice app winter underway, and the rise of custom assistants, a shift to mobile and more.  Guests this week include Theo Lau, fou...

Harjinder Sandhu founded Saykara in 2015 but his journey into healthcare and voice began in 2000 when he founded Medremote which used speech recognition and machine learning to automate physician notes transcription for medical documentation. That company was eventually acquired by Nuance in 2006 and Sandhu stayed on as the healthcare group CTO until 2011. He then was a co-founder of a patient eng...

Todd Mozer is founder, Chairman, and CEO of Sensory. The company has provided voice and AI technology for 3 billion devices over 25 years. Sensory's technology stack can be used to deploy a custom assistant in an appliance or mobile app and also has individual features for wake word, biometric login, and more. Sensory customers include Amazon, AT&T, Garmin, Google, GoPro, Huawei, Motorola, and Son...

Peter Durlach started out in Audiology technology in the 1980s and then quickly transitioned to speech technology in 1988 at Articulate Systems which was acquired by Lernout and Hauspie in 1999. He then moved on to lead Unveil Technologies, a pioneer in the contact center segment. Eventually, Durlach wound up at Nuance twice with a brief interlude at the hospital system UPMC.    Today, Durlach lea...

Scott Stephenson is cofounder and CEO  of Deepgram. He earned a PhD in particle physics at the University of Michigan with a focus on Machine Learning. He then spent time building a system designed to detect dark matter two miles underground. That experience inadvertently introduced Scott and a colleague to the limitations of speech recognition systems which to their surprise were not using the sa...

Alan Nichol co-founded Rasa in December 2016. Rasa began life as an open source NLU for chatbots and has expanded to other features, including voice interactivity. The company raised $13 million in venture funding in 2019 and came back about twelve months later with a $26 million funding round in 2020 after showing strong growth numbers in both open source downloads and new enterprise clients.  Ni...