The Voicebot Podcast

Punit Soni is founder and CEO of Suki. The company provides a specialty voice assistant for doctors and other clinicians and he elaborates how its features go beyond the earlier technologies associated with medical dictation and transcription. The company was founded in 2017 and has raised more than $40 million since that time.    Earlier, Punit was Chief Product Officer at Flipkart and Vice Presi...

Mike Zagorsek is vice president of product marketing at SoundHound. Prior to SoundHound, Zagorsek was head of product marketing at Square and Leap Motion, and before that was Director of Interactive at Apple. Way back in 1999, he was a Manager at Sapient where he helped companies enter the digital age much like he is now ushering them into the voice age. SoundHound is a leading white label solutio...

Voice at Swisscom began in 2015 with a voice interactive TV remote. The voice assistant Hey Swisscom emerged five years later in November 2019. Misha Zivkovic and Riccardo Lopetrone learned a lot in both versions of their voice-enabled products and they share the details behind the voice assistant in today's extended discussion.    Do you think you could design and build a custom assistant in 9 mo...

Andy Webb is head of product for voice and AI at BBC Worldwide as VP of Product Strategy. BBC has been a pioneer in supporting consumer assistants globally such as Amazon's Alexa and Google Assistant. It is prominent in the UK but also provides skills and Actions in many other countries as well. It is also one of the most respected news organizations worldwide so Amazon and Google are incentivized...

My guest today is Ramu Sunkara, co-founder and CEO of Alan AI. In 2014, Ramu co-founded a company called Synqq which was a voice assistant for meetings. Sometimes startups are for learning. Synqq educated Ramu and his co-founder that enterprises truly needed voice for enterprise apps. That led to the creation of Alan AI which has been his focus since 2017.    Earlier in his career, Ramu was co-fou...

Over the past few weeks, I have brought in executives from three companies with specialty assistants that have shown early promise: Deutsche Telekom, Josh.ai, and Aider. Today, we take a different angle on this topic and focus specifically on the design of specialty assistants. And, we invited a crew that has worked on multiple specialty assistants over the past few years.    My guests are Christo...

Brendan Roberts founded Aider in 2017 after more than 15 years helping small businesses with their communications and IT needs. Roberts hacked together a specialty voice assistant using off-the-shelf technologies in 2017 to prove that it could help address common problems faced by small businesses. He then launched Aider as a specialty assistant for small business managers more than a year ago in...

Alex Capecelatro and his co-founder started Josh.ai in 2015 though the technology development preceded that by almost five years. Josh.ai is solely focused on creating assistant-enabled luxury home automation that supports both touch and voice interaction but Alex tells me it can go much further in the market as well. The company has its own smart speakers, its own assistant and enough momentum to...

You know about Amazon Alexa, Apple Siri, and Google Assistant. What about the German alternative from Deutsche Telekom, Hallo Magenta? You are going to learn a lot today from Reghu Thanumalayan, Innovation Lead for Deutsche Telekom's Hallo Magenta Voice Assistant. He led the technology team that brought Magenta to market in 2019.    Reghu shares insights about what Magenta does, how consumers are...

As we shift into an era of voice there is an open question about where we will get all that content required for audio responses to voice queries. Trinity Audio's Ron Jaworski has a simple answer: convert millions of pages of website and other text content into audio instantly using text-to-speech. This is a really interesting and broader discussion than you might think. TTS on webpages is a gatew...

Many people have been stuck inside for the past several weeks and some are trying out voice games to pass the time or just explore the latest developments in voice-interactive entertainment.    Two games that have gotten a good deal of attention are The Vortex and the 3% Challenge, both from Doppio Games. These offer different examples of how to implement a game strategy on the leading voice platf...

Tal Wanderow is CEO of Vocalis. He and host Bret Kinsella discuss the latest progress behind employing vocal biomarkers to evaluate health conditions and risks. We go into detail about the current work behind tools for diagnosing and monitoring COVID-19 patients. We even explore the ethics of what data patients should have a right to access. Vocalis Health is focused on using vocal biomarkers to i...

The topic today is voice assistant adoption in the car. It is rising quickly according to data from a recent report by Voicebot. My guest to discuss the trends behind drivers and voice is Sanjay Dhawan of Cerence, the spin-out of Nuance Automotive that since last October has been an independent publicly-traded company. Cerence has voice technology in over 300 million automobiles on the road today....

Meredith is a media powerhouse that reaches over 180 million people with some of the top brands in publishing including People Magazine, Allrecipes, Entertainment Weekly, Travel + Leisure, Food and Wine, Instyle, Real Simple, Southern Living, Better Homes and Gardens and dozens of other brands. In addition, Meredith operates 17 local television stations in 12 U.S. media markets.    Meredith has in...

Pandemics have broad impact and the voice industry is no exception to the ripple effects of the COVID-19 coronavirus outbreak. Today's discussion focuses on the intersection of the tech and voice industries and the rise of coronavirus.  Joining Bret Kinsella are three guests that are analyzing the coronavirus pandemic closely. Rani Molla is the lead data reporter for Recode and Vox where she write...

Coronavirus COVID-19 is now officially a global pandemic but it has been impacting events where the voice industry has a prominent role for nearly a month. MWC, HIMSS, SXSW all canceled. What other events are likely to face a similar fate? How is the industry already adjusting to new challenges associated with large gatherings? Peter Erickson and Bradley Metrock run the largest and most popular ev...

Michal Stanislawek has nearly 20 years of experience in broadcast and online media. He co-founded Utter One in 2019 and quickly launched one of the most popular games on Google Assistant in Poland. That along with another title launched in the fall of 2019 serve over 100k users per month. The team has also launched a media-oriented Alexa skill and has a new Bixby Capsule in certification.    In ad...

Ben Sauer is a designer with deep experience as a practitioner, trainer, and theorist around conversational design. He recently left a role as a product and design leader at Babylon Health in the UK which has recently launched a chatbot that serves patients on behalf of the National Health Service. He has also been a trainer for O'Reilly events, is a frequent conference speaker, and has worked wit...

What3Words is a global address system that has assigned three-word labels to all of the 57 million 3-meter squares that make up the surface of the earth. That approach enables you to go to the front door of house, the side door of an office building, the middle of city block, a specific tree in a park, or even a remote jungle location. It offers precision in space that is far superior to our posta...

David Cannington is co-founder of Nuheara, a pioneer in the hearables, wireless earbuds market. Nuheara was founded in 2015 in Perth, Australia and delivered its first product in 2017. The company recently announced a new generation product at CES, the IQ Buds Max. David and his co-founder previously worked together at Sensear which provided noise reduction gear for high noise manufacturing enviro...

My two guests today are widely sought after experts in voice user experience design. After more than 20 years designing voice user interfaces, Cathy Pearl is well known in the industry and is the author of what many people see as the key handbook for voice application design, "Designing Voice User Interfaces." Cathy currently serves as head of Conversation Design Outreach at Google. Prior to Googl...

Today, we have an in-depth discussion about voice technology adoption in healthcare, what some trials of new applications are showing, and where we are headed.    Dr. Teri Fisher of VoiceFirst Health and the Alexa in Canada podcasts is currently a full-time Sports and Exercise Physician and clinical assistant professor in the Faculty of Medicine at the University of British Columbia. In addition t...

The National Football League (NFL) in the U.S. is the top sports league by revenue globally. It is also a media powerhouse that has been experimenting with voice assistant technology to enhance the fan experience.   Joining Voicebot Podcast host Bret Kinsella today is Ian Campbell from NFL Labs, the innovation arm of the NFL. He has worked in product design, UX and innovation for the past two year...

Healthcare will be a big adopter of voice technology and voice assistants. Mayo Clinic is out front innovating around new and intriguing use cases which we discuss in today's show. Dr. Sandhya Pruthi is a physician at Mayo Clinic focused on breast cancer treatment and research and a frequent speaker on voice technology. She is the current president and board of trustees member of the National Cons...

We have 10 interviews from the floor of CES 2020 offering the latest insights on voice assistants, voice services, and what to expect over the next year.  Gal Klein, CTO and co-founder of Audioburst (4:28) Audrey Arbeeney, founder and CEO of Audiobrain (11:50) Pat Higbie CEO and co-founder of XAPPmedia (22:01) Tobias Dengel CEO of WillowTree (28:30) Dr. Martyn Farrow, COO of Soapbox Labs (37:40) N...