The Voice of Retail

Welcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada In this wide ranging interview, Walter Lamothe, CEO of Bentley & Co., joins us to share his rich experience navigating the retail industry. We delve into how consumer behaviour will shift post COVID, and how businesses can use these insights to prepare...

Welcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada After a debilitating injury that left her with chronic pain, WTHN Founder & CEO Michelle Larivee turned to acupuncture and traditional Chinese medicines and found they provided great benefits for her. It was so impactful on her life that after 15 years...

Welcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada Former Stitch-Fix COO Julie Bornstein is creating one of the most innovative eCommerce brands on the market today. THE YES, an eCommerce retail concept only available via mobile app that has already raised over $30 million in funding and is set to revo...

Welcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada Retail in China looks completely different from any retail we know here in North America. Mobile payments accounting for four out of every five transactions thanks to innovative applications WeChat. This app is so ingrained in Chinese culture, nearly 9...

Welcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada On this special snapshot episode we meet Emily Heyward , cofounder of brand development agency Red Antler and author of the great new book “ Obsessed: Building a brand people love from day one”.   Our conversation is a glimpse into the masterclass that...

Welcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada On this snapshot episode we meet Robert Tas , Chief Growth Officer for 1.800 Flowers.  We talk about his rich background in data, marketing, including a stint in consulting as a partner with McKinsey and now putting those skills to use to build brand b...

Welcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada On this snapshot episode we meet Sara Cullen , Founder & CEO at GEM , a female-forward nutritional company on a mission to design a simpler, healthier future starting by creating an entirely new kind of daily multivitamin.   Sara tells us she build a s...

Welcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada Mack Weldon Founder & CEO Brian Berger hated shopping for menswear. Surrounded by a mind-numbing assortment of underwear and socks, he questioned how something so essential could be such a pain to buy. He wanted to modernize the way menswear was sold,...

Welcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada Recess Founder & CEO Ben Witte grew up in an era where the fast paced lifestyle sometimes outpaced our ability to process it all…so he leveraged his deep background in building and scaling companies into building a new lifestyle brand for the times, Re...

Welcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada Has the retail salon industry been forever changed by COVID? More than ever, people take it upon themselves to cut, style, and dye their hair at home. Hair and beauty is one of the industries hit hardest by the pandemic, so how are retailers adapting t...

Welcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada. In this episode I welcome back to the podcast one of the savviest and experienced operators in the eCommerce world, Rob Schmults from Mid Ocean Partners who shares his quick “two starts, one stop” based on his observations of year one of the COVID era...

Welcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada. In this episode, I meet the veteran retail consultant and business system guru Darrell Rigby, Partner and Director at Bain & Company and talk about his new book “Doing Agile Right.” We explore decades of experience advising C-level executives on makin...

Welcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and with the support of omNovos Canada’s digital customer engagement company. ‘Tis the season for giving and omNovos can help you give your customers the gift of a personalized experience in 2021.  Find out how you can Get Personal and Grow Sales with...

This podcast is intended for listeners 18+ Welcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and with the support of omNovos Canada’s digital customer engagement company. ‘Tis the season for giving and omNovos can help you give your customers the gift of a personalized experience in 2021.  Find out ho...

Welcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and with the support of omNovos, Canada’s digital customer engagement company. omNovos make Personalization EASY by helping you engage the right customer, with the right content, at the right time. Find out how you can get started quickly and affordabl...

Welcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and with the support of omNovos, Canada’s digital customer engagement company. omNovos make Personalization EASY by helping you engage the right customer, with the right content, at the right time. Find out how you can get started quickly and affordabl...

Welcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and with the support of omNovos, Canada’s digital customer engagement company. omNovos make Personalization EASY by helping you engage the right customer, with the right content, at the right time. Find out how you can get started quickly and affordabl...

Welcome to the The Voice of Retail special Black Friday bonus episode, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and with the support of omNovos, Canada’s digital customer engagement company. omNovos make Personalization EASY by helping you engage the right customer, with the right content, at the right time. Find out how you can...

Welcome to the The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and with the support of omNovos, Canada’s digital customer engagement company. omNovos make Personalization EASY by helping you engage the right customer, with the right content, at the right time. Find out how you can get started quickly and affordably...

Welcome to the The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and with the support of omNovos, Canada’s digital customer engagement company. omNovos make Personalization EASY by helping you engage the right customer, with the right content, at the right time. Find out how you can get started quickly and affordably...

Welcome to the The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and with the support of omNovos, Canada’s digital customer engagement company. omNovos make Personalization EASY by helping you engage the right customer, with the right content, at the right time. Find out how you can get started quickly and affordably...

Welcome to the The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and with the support of omNovos, Canada’s digital customer engagement company. omNovos make Personalization EASY by helping you engage the right customer, with the right content, at the right time. Find out how you can get started quickly and affordably...

Welcome to the The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and with the support of omNovos, Canada’s digital customer engagement company. omNovos makes Personalization EASY by helping you connect with your customers, connect with your data, and connect with your systems. Learn HOW at  www.realcustomerengagement...

Welcome to the The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada, and this episode supported by Snapchat Canada. In this episode I’m in Montreal to meet the co-founders and CEOs of  international phenom Moose Knuckles Canada, Noah Stern and Ayal Twik. I talk with both CEOs  as they share their vision around their fas...

Welcome to the The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada. In this special episode I’m helping retailer Harry Rosen Set The Tone with a new online webinar series which invites Canadian thought leaders and role models to chat about current events, their passions and how they set the tone for their personal and...