The Venue Coach

How you respond to your leads makes a big difference to your sales! Kyle breaks down one of the keys to getting more leads to book a tour!

How often are your couples and their families leaving you reviews? Do you get word of mouth referrals? Kyle shares how he and his team deliver top-notch service to make sure people want to tell others about their venues!

Have you ever had a couple ask for a refund? Kyle share's the approach he likes to take when navigating these tricky situations.

Are you asking for reviews for your wedding venue? Kyle breaks down how his venues are able to get 1-3 reviews for each event they host!

Do you set aside money every month to pay your property taxes? Kyle shares their experience with forgetting to do just that and how he avoids that headache now.

Do you have a system for reaching out to your couples before they come to your wedding venue? Kyle breaks down a simple test they are starting to run to note the impact it has on show rates for tours.

Are you thinking about buying a wedding venue? Use these lessons learned to set yourself up for success! Kyle also breaks down the math behind getting your venue to start cash-flowing so you can have proper expectations around money for your venue.

Have you ever had a vendor ruin a party? Kyle shares an experience where that nearly happened and the steps they took at his venue to better avoid those types of issues in the future!

If this is you at the end of the tour: "Well if you have any questions let me know!" Then this episode is for you! Kyle dives into the number one thing to do on tours that will get you more sales!

How long are you taking to respond to your leads? Kyle shares how faster response times lead to more tours!

Have you ever had a couple ask to cancel or reschedule their wedding? Kyle discusses how he and his team approach this delicate and tricky experience!

Are you reevaluating your debts? Kyle shares some of the keys to winning banks over for restructuring your loans to get your payments lowered!

Should I stay or should I go when my guests arrive? Kyle talks about how being present and available can help enhance the overall guest experience!

How do you compensate your sales manager? Kyle breaks down the compensation structure that is used for his managers and how the incentives align for both you as the wedding venue owner and them as the sales manager.

What motivated you to start your wedding venue? Kyle discusses his opinions on motivation and success in a business.

Stop saying "If you have any questions, let me know!" at the end of your tours. Instead, Kyle gives some great advice on how to get the sale from a tour!

How many bookings have you lost because you weren't prepared to take the money? Kyle shares a story about a client who missed an opportunity to get a date hold deposit because they weren't ready.

How often are things breaking at your venue? Kyle shares the importance of standardizing your maintenance schedule to ensure routine maintenance is actually routine!

What do you do when 30 trees get knocked down around your venue? Kyle shares his experience with the and the financial budget technique they use to stay on top of last minute breaks, repairs or cleanups.

Do you believe in what you're selling? Kyle shares a recent experience with a client about how conviction outweighs sales ability.

Kyle talks about different ways they like to present and offer upsell items to increase the value of an event!

Kyle discusses why he loves their current POS (point-of-sale) system!

What is the point of doing a venue tour? Kyle shares 2 easy ways to enhance your tours to make selling easier!

Kyle shares a story about a bad event that happened before he bought his second wedding venue and how they are actively trying to fix the damage that was done.

Kyle discusses the communication strategies used at his venues as well as a venue client that he has!