The VA Live Lounge

Are you considering turning your VA business into a scalable agency? In this episode, Lisa Tennant and Kirsty share their real-world experiences, tips, and lessons learned on creating and managing a thriving VA agency, from hiring and vetting associates to protecting your business and scaling beyond capacity. Main Topics: ✅ The journey of starting and scaling a VA agency since 2021 ✅ The benefit...

In this episode, Lisa and Kirsty share practical advice on establishing firm boundaries, handling difficult client situations, and protecting your mental health as a VA. If you’ve ever struggled to say no, this conversation will empower you to set clear limits and value your work appropriately. Key Topics: ✅ The importance of setting boundaries early and putting them in your contracts ✅ How to c...

In this engaging session, Lisa Tennant shares her journey into business, emphasizing that qualifications are not essential for success as a virtual assistant. The discussion covers the importance of skills, self-learning, AI integration, and challenging traditional education norms. key topics Qualifications are not necessary for success as a VA The importance of skills and self-learning The impact...

Discover simple, effective strategies to generate ongoing referrals that can boost your VA business without complicated systems. These tactics increase client engagement and leverage natural networking to grow your client base consistently. Main insights: 💰 The importance of making referral processes easy and seamless for clients 💰 Using generous incentives like free hours rather than monetary r...

Struggling to attract clients as a VA? In this episode, Kirsty and Lisa share practical strategies to help you stand out, build your personal brand, and create a steady flow of clients. Discover how authenticity, positioning, and strategic outreach can transform your business. Key Topics: ✅ The importance of personal branding over generic marketing posts ✅ How niching your services greatly incre...

In this episode, Lisa and Kirsty explore practical strategies for virtual assistants to optimize their service offerings, increase revenue, and maintain a healthy work-life balance. From pricing models to capacity management, discover how to work smarter, not harder. Key Topics: 👉🏻 The importance of capacity planning before client acquisition 👉🏻 How to leverage a VA income calculator to maximi...

In this episode, Lisa and Kirsty discuss the importance of local in-person networking for building meaningful client relationships, sharing practical tips on overcoming fears, crafting your elevator pitch, and maximizing opportunities through strategic events. Whether you're new to networking or looking to level up, this conversation offers valuable insights to grow your business organically and a...

About This Episode Ready to grow your VA business by bringing on your first associate — but not sure where to start? In this episode, Lisa and Kirsty pull back the curtain on the realities of building a VA team. They share hard-won lessons on vetting, building trust, navigating tricky client dynamics, and creating a culture of loyalty and communication that keeps great VAs around. Whether you're t...

In this conversation, Lisa and Kirsty discuss the significance of email lists for virtual assistants, emphasizing the need for effective communication and nurturing leads. They explore the importance of segmenting email lists, creating valuable lead magnets, and maintaining consistent engagement with clients. The discussion also touches on leveraging AI tools for business growth and the best pract...

In this conversation, Lisa and Kirsty discuss the evolving landscape of virtual assistance in an AI-driven world. They explore the balance between leveraging AI for efficiency and maintaining the essential human touch in client relationships. The discussion highlights the importance of adapting to technological changes, the value of community collaboration among virtual assistants, and the need fo...

In this conversation, Lisa and Kirsty discuss the evolving landscape of the Virtual Assistant (VA) industry, emphasizing the importance of finding a niche, personal branding, and leveraging technology like AI. They explore strategies for standing out in a crowded market, the significance of referrals and testimonials, and the need for continuous learning and adaptation. The discussion also touches...

Today we talk about the key skills that virtual assistants can learn to increase their ability to get clients and their profits! Find out more about our community for virtual assistants: https://morethanava.org/ Discover our group programmes: https://morethanava.org/upcoming-programmes Get a 1-hour coaching session with Lisa: https://morethanava.org/coaching Follow us on FB: https://www.facebook.c...

Clients can overstep the boundaries but before that happens, there are often red flags!  Join Lisa and Kirsty inside The VA Live Lounge as we discuss what to do when a client pushes those boundaries and oversteps the mark Get more support inside the More Than A VA community: https://morethanava.org/ Get the exact system to manage your virtual assistant business: https://morethanava.org/growth-esse...

In this episode, Lisa Tennant and Kirsty Moore dive into the real strategies that virtual assistants are using to stand out and win clients—even as the VA space gets more competitive every year. If you’ve ever felt like everyone’s doing the same thing, or you’re struggling to get noticed, this episode is your roadmap to what actually works right now. Get more support inside the More Than A VA comm...

The VA world isn’t what it was in 2020 — and that’s a good thing. In this episode of The VA Live Lounge , we’re talking about how the virtual assistant business model has evolved, what trends are shaping 2026, and what strategies are still going strong. We cover: ✅ What’s out in 2026 (spoiler: hustling 24/7 and charging by the hour) ✅ What’s in right now — including productised services, AI supp...

Are you a VA that's trying to build a business whilst also working full-time? How do you know when the right time is to make the switch?  In this episode, Lisa and Kirsty talk about the realities of turning your side hustle VA business into something full-time and how to spot when the time is right. Want more support in your VA business? Join our free membership and get access to tonnes of resourc...

In this weeks episode Lisa and Kirsty walk a bout what hustling really looks like, and why it's not the culture to create in your VA business.  To get good at one of the best CRM systems out there, join the VIP Access membership and get your VA version of Go High Level along with monthly masterclasses, weekly support and fortnightly tech calls: https://morethanava.org/vip-access-wait-list Follow u...

Let's talk about putting your prices up and the common worries all small business owners have about doing this.  What's stopping you raising your rates? Kirsty and Lisa talk about the reasons VAs failing to increase their prices, the mindset shift that need to happen and the implications not raising your prices can have.  You will go away from this episode understanding exactly what you need to do...

This week Kirsty and Lisa talk about how becoming knowledgable in CRM systems can help you generate additional income in a multitude of ways.  From affiliate partnerships to white labelling opportunities and even offering one-off services to springboard clients into your regular offering, understanding the power of CRM systems and automation can really help you earn more as a virtual assistant. To...

If you're worried about being quiet over xmas, fear not! Lisa and kirsty join us with LOADS of ideas on how you can make sure your pipeline before xmas is full of paying clients, and, well into the new year.  Listen as we dive into the things we do to earn money whilst closed for xmas and the ideas you can take advantage of.  Join our FREE community for weekly free resources including templates an...

Lisa and Kirsty deep dive into the world of AI in this episode exploring that much concerned topic: is AI a threat to virtual assistants? What they uncover is going to surprise you! Join us as we talk about the realities of not keeping up with technology, the disadvantages VAs face and the many opportunities for VAs that AI brings. If you want the exact system to manage your VA agency, use ours!ht...

Thinking of hiring an associate or turning your VA business into an agency? Before you do, listen to this episode! We give our full and frank experiences of what it's been like hiring and working with associates over the last 4 years.  We're going to share the good, the bad and the ugly! If you want the exact system to manage your VA agency, use ours!https://morethanava.org/growth-essentials Want...

This week Kirsty and Lisa discuss the pros and cons of taking time off as a solo VA. From their perspectives of an agency owner with a team and as a solo virtual assistant, they share how it's not just possible, but highly important to take time off. After a recent masterclass with Heather McLellan in the VIP Access membership, Lisa and Kirsty realise it's more important than ever to have plans in...

In this episode we're joined by Leeanne Harris - The Inner Freedom Coach who shares her experience of Belief Coding with us.  If you're struggling with lack of confidence, imposter syndrome or fears that are blocking your ability to succeed, it's well worth a listen! To find out more about Leeanne and her work visit :https://leeanne-harris-inner-freedom-coach.mailerpage.io/   https://www.facebook....

In this candid chat, Lisa and Kirsty talk about the highs and lows, and the lessons they've each learned, after 4 years as virtual assistants. They share their real-life experiencing, including dealing with clients that don't pay, working with associates, what to prioritise in your VA business, and the things they wish they had done differently.  To join the supportive FREE More Than A VA communit...