Uncharted Veterinary Community
The Uncharted Veterinary Podcast
The Uncharted Veterinary Podcast is for veterinary professionals who want to ace the tough parts of practice that happen daily but don't get discussed. We'll cover topics like how to manage workplace conflict, take exceptional care of pets and people, convince pet owners to follow your advice, have difficult money conversations, survive toxic co-workers and much more. If you want to up your communication, efficiency, management, or marketing skills so you can get more success and enjoyment from your career, then this is the podcast for you!
Author
Uncharted Veterinary Community
Category
Podcast website
Latest episode
Jul 8, 2026
Where to listen?
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Episodes
UVP 059: Vets on Production Want Extra Pay For Everything! 26.02.2020 1:13:22
This week on the Uncharted Veterinary Podcast... Dr. Andy Roark and practice management goddess Stephanie Goss tackle the issue of veterinarians who are paid on production wanting extra compensation for activities outside of the exam room. Want to come to the Uncharted Conference in April?! Head over to www.unchartedvet.com/uvc-2020/ and get signed up! Want to ask us your question? Send an email t...
UVP 058: Compassion for Personal Issues Vs Needs of the Clinic 19.02.2020 1:02:02
This week, Dr. Andy Roark and Stephanie Goss discuss how to balance being empathetic and compassionate for a single employee with the needs of the team and the practice. It's a delicate balance... Let's get into this. The price for the Uncharted April Conference will increase on Feb. 28! Don't get pinched. Head over to Unchartedvet.com and get registered!
UVP 057: How (And Why) Dr. Andy Roark Gets Great Patient Photos 12.02.2020 1:10:02
This week on the Uncharted Veterinary Podcast... People often ask how Dr. Andy Roark gets SO MANY photos with patients and clients for social media. In this episode, he lays it all out. This is not an episode to be missed! 25 Simple Ways To Show Gratitude To Your Team PDF - GET YOURS TODAY!!! TEXT thanksteam to 4422, or click here: https://bit.ly/3bvqRxM Get registered for the April Uncharted conf...
UVP 056: Staff Are Talking About Interviewing At Other Clinics 05.02.2020 1:10:11
Deep breaths.... Deep breaths.... This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and practice management goddess Stephanie Goss talk about what to do when staff talk about how they plan to go work at another clinic. Want our free eBook on quick and easy ways to appreciate your staff? Grab it here: https://unchartedvet.com/instantly-inspire-your-team-with-our-new-free-pdf Love the po...
UVP 055: Help! I Want More Family Time! 29.01.2020 54:47
This week, on the Uncharted Veterinary Podcast... Dr. Andy Roark and practice management Goddess Stephanie Goss take a question from the mailbag. "I want to spend more time with my family. Does that mean I can't be a full time manager?" The dynamic duo break down the issues and present action steps for creating a win-win-win for everyone involved. Love the podcast?? Get signed up for the April Unc...
UVP 054: When a Staff Member Bullies the Boss 22.01.2020 1:20:18
This week Dr. Andy Roark and Stephanie Goss talk about what to do when a staff member humiliates and tears down their boss. This type of behavior is way too common, and it is usually devastating to the leader who is trying their best to be a good boss. Love the podcast? You should be in the Uncharted community! Head over to www.unchartedvet.com and join us.
UVP 053: Uncharted Marketing & Strategy Conference - What to Expect 15.01.2020 39:16
This week on the Uncharted Veterinary Podcast... Dr. Andy Roark and the one-and-only Stephanie Goss talk about the April 2020 Uncharted Conference and what it will be like to attend. Learn more about the Uncharted April Conference and get registered at: https://unchartedvet.com/uvc-2020/
UVP 052: When A Rockstar Tech Stops Being A Rockstar and Gets Negative 08.01.2020 1:05:57
This week on the Uncharted Podcast, Dr. Andy Roark and Stephanie Goss take a question on what to do when you have a team member who used to be positive and wonderful at their job... and now they are not. Get registered for Uncharted!! Head over to www.unchartedvet.com to learn all about it.
COS 008: The Deathly Hallows of Veterinary Medicine (w/ Dr. Michael Miller) 06.01.2020 50:17
This week on the Cone of Shame Podcast, Dr. Andy Roark is joined by Dr. Michael Miller (aka the Harry Potter Vet) to discuss the "deathly hallows of vet med." If you're a Harry Potter fan (or just a lover of veterinary medicine), this conversation will brighten your day and make you think about what it means to be in our profession. The 3 Deathly Hallows of Vet Medicine: https://drandyroark.com/th...
UVP 051: Critical Conversations For People Who Hate Conflict 01.01.2020 1:06:31
This week, Dr. Andy Roark and Practice Management Goddess Stephanie Goss discuss what to do when the thought of having a hard conversation gives you anxiety. Also, don't miss Dr. Andy Roark and Stephanie Goss teaching their 1-month strategic planning intensive course!! Join Uncharted today and you can be in the class when it starts next week. Don't miss out! Unchartedvet.com If this podcast helps...
UVP 050: It's Bad and the Boss Doesn't Care 25.12.2019 1:11:12
In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss talk about what you can do when you are trying to make your practice better, and your boss doesn't seem to care. If you're feeling ignored or unappreciated, this episode is for you! Don't miss the Uncharted Strategic Planning Course!! Grab your Uncharted membership and get signed up! Head over to www.unchartedve...
UVP 049: I'm short-handed and can't hire staff! 18.12.2019 1:12:07
This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and the practice management goddess Stephanie Goss discuss what to do when you are losing technicians (for reasons outside your control), and you can't seem to hire anyone. If you are ready to join Uncharted? If so, head over to www.unchartedvet.com and get registered! Also, don't miss our new medical podcast! It's great for veterinaria...
UVP 048: Talking To Docs About Time Management 11.12.2019 1:09:18
This week on the Uncharted Veterinary Podcast, Stephanie Goss and Dr. Andy Roark take a question from the mail bag: "How do I talk to and help a doctor who can't seem to stay on time?" As always, if you're loving the Uncharted Podcast, you probably would love the Uncharted community. Learn more and join up at www. Unchartedvet.com If you're interested in the 4-week Strategic Planning course that S...
COS 005: 4th Premolar Slab Fracture (HDYTT) 05.12.2019 20:24
A Bonus Cone Of Shame Uncharted Podcast Drake is an 8yo MN Labrador Retriever with an upper right 4th premolar slab fracture. I'm asking the amazing Dr. Donnell Hansen "How do YOU treat that?" *********************** Find Dr. Andy Roark on Facebook at www.facebook.om/drandyroark Instagram at @drandyroark or on the web at www. DrAndyRoark.com *********************** Dr. Donnell Hansen is a board ce...
UVP 47: Onboarding New Leaders 04.12.2019 44:28
This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss take a question from the mailbag. How do I get my staff to accept a new manager who is coming from outside of the hospital? What if they are resentful? What if they think someone else should have gotten the job? Gang, there's a big surprise coming tomorrow! Make sure that you're subscribed to the podcast so you get th...
UVP 046: How to Get Your Boss to Let You Come to Uncharted 27.11.2019 35:58
This week, Dr. Andy Roark and practice management queen Stephanie Goss talk about how to get your boss to give you what you want... and we use attending the April 2020 Uncharted conference as an example. If you want to attend, check out www.unchartedvet.com for all the info, and email podcast@unchartedvet.com if you'd like to see our Letter to the Boss example!
UVP 045: The Exam Room Time Vortex 20.11.2019 46:45
In this episode of the Uncharted Veterinary Business Podcast, Dr. Andy Roark and the amazing Stephanie Goss talk about keeping your team on time when people don't seem to even see the clock. Tomorrow is the day!! Registration for the April Uncharted Conference will open to the public. Head over to www.unchartedvet.com to learn all about our conferences and to get registered!
UVP 044: Handling Client Threats And Abusive Conversations 13.11.2019 1:06:52
This week, Dr. Andy Roark and practice management goddess Stephanie Goss take a question from the mail bag - "How do I coach my boss, who is being abused and bullied by one of our clients??" If you're loving the podcast and are ready to join the Uncharted community, head over to www.unchartedvet.com and join us!! You will be glad you did.
UVP 043: Our worst year ever and I just can't... 06.11.2019 13:49
This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss take a break to catch up on Uncharted Conference registration. (It opens tomorrow and it's going to be amazing! Join today and get your spot!!) Also, Dr. Roark tells a story about a veterinarian he met recently and discusses what it means when we lose enjoyment of our work and the things that used to bring us joy. If...
UVP 042: Am I a good boss? How do I get honest feedback? 30.10.2019 1:02:04
This week on the podcast, Dr. Andy Roark and practice management guru Stephanie Goss take a question from the mail bag. (podcast@unchartedvet.com) A listener asks: "Am I a good boss? How do I get honest feedback from my team?" To try Betterhelp, you can use our promo code! Betterhelp.com/DrAndyRoark If you want to join the Uncharted community and/or the Uncharted Financial Master Class, head over...
UVP 041: Help! I'm totally overwhelmed! 23.10.2019 1:07:42
How do you handle being overwhelmed in your veterinary career? In this episode, Dr. Andy Roark and Stephanie Goss dive into how to handle feeling constantly overwhelmed in both your personal and professional lives. Topics we cover today: -How do you know when you're feeling overwhelmed -What can you do when you need to take a personal or mental health day -How do you recognize certain triggers tha...
UVP 040: Personal Business on Company Time - Is my team lazy? 16.10.2019 54:43
In this episode, Dr. Andy Roark and the amazing Stephanie Goss tackle an issue that seems to be everywhere right now. What do you do when your team is goofing off, shopping online, and generally wasting time? Here we go... If you enjoy the podcast, maybe you should be part of the Uncharted Veterinary Community! Head over to www.unchartedvet.com and get your membership today!
UVP 039: The First 90 Days - Do you let the so-so employee stay or go-go? 09.10.2019 51:10
In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Practice Manager Stephanie Goss tackle the question "What do I do with a so-so employee who is coming up on 90 days of employment?" If you enjoy the Uncharted podcast, you should check out the Uncharted Community. There is tons of great content and training coming down the pipes, and this community is vibrant, supporting and p...
UVP 038: When pet owners complain about the prices 02.10.2019 1:06:52
This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and practice management goddess Stephanie Goss tackle a question from the mail bag. "How do I help my staff deal with clients who complain about the prices?" Learn more about Uncharted and join the community at www.unchartedvet.com!
UVP 037: Wellness Resources For The Whole Team 25.09.2019 33:55
In this special episode we're giving Dr. Andy Roark and Stephanie a break with guest host Jamie Holmes. We wanted to give you a special peek into what an Uncharted Event covers, so we're giving you access to a recorded lecture from Uncharted Staff Drama that took place in August. We're sure you'll get a lot of value from Jamie's lecture on wellness resources you can use to benefit your entire team...
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