THE ULTIMATE DENTAL PODCAST

In this episode of the Ultimate Dental Podcast, Dr. David Moffet speaks with Dr. Julie Rowse about the critical issue of mental health in the dental profession. Julie is a mental health occupational therapist with 22 years experience in public mental health. She is passionate about people being able to live life to the full and believes that through individual, family and group therapy, training a...

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Dr. Ann Marie Gorczyca, an orthodontist and prolific dental author. They discuss the importance of business education in dentistry, the need for effective practice management, and the lessons that can be learned from other industries, particularly the airline sector. Dr. Gorczyca shares her experiences in treatment coordin...

In this episode of the Ultimate Dental Podcast, Dr. David Moffet and Shawn Zajas discuss innovative approaches to patient engagement in dentistry. They explore the importance of personalisation, building strong patient relationships, and the role of authenticity and storytelling in creating memorable experiences. The conversation emphasises the need for dental practices to focus on their unique st...

In this episode of the Ultimate Dental Podcast, Dr. David Moffetand Melinda Heryford discuss the evolving landscape of dental practice and coaching post-COVID. They explore trends such as the consolidation of practices, the importance of patient engagement, and the need for effective communication within dental teams. Melinda shares insights on streamlining practice management by focusing on key s...

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Jennifer Kahnweiler, a recognised expert on introversion and leadership. They discuss the significance of understanding personality types, particularly introversion and extroversion, in the context of dental practice. The conversation highlights the importance of communication, building trust with patients, and the role of...

In this episode of the Ultimate Dental Podcast, Dr. David Moffet and John DiJulius discuss the critical importance of customer service in the dental industry. They share personal experiences and insights on how to create exceptional patient experiences, emphasising the significance of micro-moments and service recovery. The conversation also touches on the implementation of effective customer serv...

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Dr. Maggie Augustyn, a passionate dentist from Chicago. They discuss Maggie's journey as a perfectionist in dentistry, her commitment to continuous education, and the importance of balancing work and family life. In this frank and heartfelt interview, Maggie shares her experiences with therapy, self-acceptance, and the...

In this episode of the Ultimate Dental Podcast, Dr. David Moffet reconnects with Anissa Broussard, a former dentist turned marketing expert. They discuss Anissa's journey from clinical practice to building a successful marketing agency, Digital Floss, which focuses on helping dental practices enhance their online presence and patient engagement. The conversation highlights the importance of purpos...

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Julie Parker, a trailblazer in the dental industry who became the first non-dentist to own a dental practice in Australia. Julie shares her journey from being a dental nurse to owning a practice and eventually transitioning into coaching and consulting. The conversation explores the challenges of practice ownership, the im...

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Janice Hurley, a renowned dental consultant and speaker. They discuss Janice's career evolution from image consulting to dental consulting, the impact of COVID-19 on dental practices, and the importance of leadership and team dynamics in maintaining a successful practice. Janice shares insights on employee retention, the s...

In this episode of the Ultimate Dental Podcast, Dr. David Moffet speaks with Sandy Pardue, one of dentistry’s leading consultants, about the enduring principles of dentistry, emphasising the importance of patient relationships, effective systems, and the evolving challenges in the dental workforce. They discuss how maintaining strong connections with patients can lead to better retention and also...

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Dr. Julia Jackson, an accomplished oral and maxillofacial surgeon. In this engaging conversation, Dr. Julia Jackson discusses her innovative approach to dental education,emphasizing the importance of hands-on training and theintegration of cutting-edge technologies. She highlights the need for continuous education in denti...

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Kirk Behrendt, who shares insights on the business side of dentistry. They discuss the importance of time management, the challenges of PPOs, and the significance of creating a unique patient experience. Kirk emphasizes the need for dentists to focus on their strengths and surround themselves with capable team members. The...

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews David Harris, a dental fraud investigator, about the complexities of embezzlement in dental practices. They discuss Harris's unconventional journey to becoming a fraud investigator, the evolution of dental fraud, and the common signs of embezzlement. The conversation also delves into the psychology behind theft, the mo...

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Dr. Grace Sha, an Australian dentist with a unique journey. Grace shares her experiences from her early days in dental school to her challenges with mental health and her eventual transition into public speaking and coaching for dentists. She emphasises the importance of resilience, workplace culture, and the need for burn...

In this episode of the Ultimate Dental Podcast, Dr. David Moffet speaks with Rebecca Ahmed, a certified coach in energy leadership, about the importance of energy in the workplace and how it can transform teams. They discuss Rebecca's journey from HR to energy leadership, the generational differences in workplace expectations, and the need for businesses to evolve to keep employees engaged and sat...

In this episode of the Ultimate Dental Podcast, Dr. David Moffet speaks with Jamie Marboe-Nichols about her extensive career in dental hygiene and consulting. They discuss the importance of creating a robust hygiene department, navigating audits, and the challenges posed by insurance companies. Jamie shares her journey from being a dental hygienist to a consultant, emphasising the need for knowled...

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Neil Osborne, a seasoned sales expert in the health and beauty industry. They discuss the importance of emotional selling, the difference between persuasion and traditional selling, and effective communication techniques for dentists. Neil shares insights from his extensive career, emphasising the need for dentists to unde...

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Katherine Eitel Belt, a communications coach specialising in helping dental practices create clear effective communication strategies. They discuss the importance of effective communication in dental practices and the three essential conversations that leaders must master: the invitation conversation, the coaching conversa...

In this episode of the Ultimate Dental Podcast, Dr. David Moffet talks with Dr. David Phelps, the founder of Freedom Founders, a community of like-minded successful professionals with a blueprint for passive investing in carefully vetted real estate deal flow. In this interview, the two Dr. Davids discuss the financial challenges faced by dentists, particularly regarding retirement planning. They...

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Bill Hiltz, a dental fraud expert, who shares his extensive experience in identifying and preventing embezzlement in dental practices. Bill discusses the common types of fraud, the psychology behind employee theft, and practical measures that dentists can implement to protect their practices. He emphasises the importance f...

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Dr. Ed Zuckerberg, discussing his unique journey into dentistry, the establishment of his home practice, and the evolution of his career into consulting and advising dental startups. They delve into the critical connection between oral health and systemic diseases, emphasising the importance of oral cancer screening and th...

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Dr. Jennifer Smith, an orthodontist and dental coach from Calgary in Canada. They discuss Jennifer's journey from dental school to orthodontics, her transition into coaching, and the challenges faced by dental practice owners. Jennifer emphasises the importance of building a positive practice culture and the need for ongoi...

In this episode of the Ultimate Dental Podcast, Dr. David Moffet and Dr. Jeff Buske discuss the journey of becoming a successful dentist and coach, emphasising the importance of systems, processes, and personal growth. They share insights on the challenges faced in the dental profession, the significance of mentorship, and the transformative power of coaching. Jeff recounts his personal experience...

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Brenda McNulty, a dental consultant, the founder and owner of DSO FACTS, and also a best-selling author of the recently released book “Smile On”. In this podcast interview, Brenda discusses her new book on dental humour, and also her journey from dental assistant into current day business ownership. Together David and Bren...