The Trusted Technician

Reyna from Air Specialty in Norfolk, VA shares how she went from a tech to a selling tech to full-time sales by getting really good at selling systems. Learn more about SBE at https://sbeodyssey.com/ Connect with SBE on social media: Instagram Facebook

In this episode, SBE's VP of Coaching & Training, Will Smith talks to Chris Horne, Owner of Horne Heating and Air Conditioning (& SBE Coach), about how to get everyone in the company focused on changing gears and making the most of maintenance season. Learn more about SBE at https://sbeodyssey.com/ Connect with SBE on social media: Instagram Facebook

Cory Holman, Co-Owner of George Brazil Air Conditioning and Heating, joins the podcast again to talk about why goal setting is a must for every technician who wants to improve. Learn more about SBE at https://sbeodyssey.com/ Connect with SBE on social media: Instagram Facebook

SBE's 2021 #1 Ranked Technician Justin from Russell's in VA shares how his career as an HVAC technician skyrocketed after he learned a process for fully taking care of his customers. Find out what motivates him to constantly train and improve to be the best. Learn more about SBE at https://sbeodyssey.com/ Connect with SBE on social media: Instagram Facebook

George Brazil Air Conditioning and Heating Co-Owner Cory Holman and creator of the Trusted Advisor process shares why building trust is the key to success with selling and how to avoid acting and sounding like a salesperson. Learn more about SBE at https://sbeodyssey.com/ Connect with SBE on social media: Instagram Facebook

Tune in to hear from Eric and Katie Snyder, the owners of EMS Heating & Air, as they share the story of how they and EMS have grown. Not only are they owners of EMS, but Eric is still a very busy and successful technician in the field. EMS was founded in 2009, but 2018 was when the business really started taking off.  Eric shares some of the keys to success as a technician that also great...

Hear from HVAC Technician Will Calhoun of NWA Cooling & Heating in Rogers, Arkansas. Will grew up in the HVAC industry but has seen a lot of success as a tech at fairly young age. Will’s 2021 revenue was close to $800,000 and he’s on track to do well over $1 million for 2022! Will shares what has helped him become more successful and what’s different now versus a few years ago, including: · St...

If you're listening to this episode when it's first released, it is the middle of the summer busy season for HVAC technicians! But even if it's not summer, every tech experiences at least one busy season per year (and often 2!) and many techs struggle with chaos in the midst of these busy times. Tune in to hear as I speak to Darbi Brisbon, Coach and Trainer at SBE, about the 3 steps to avoid this...

Tune in to hear from 2 techs who work together regularly, and always make sure to have a little fun while working hard - Josh Heinen and Taylor Tobias of All Service Heat & Air. Both techs have seen significant improvements in their overall truck revenue in the last few years, without working longer and harder and while still having fun.  Learn more about SBE at https://sbeodyssey.com/ Co...

Are you ready to have your best summer yet as an HVAC tech? Join me as I talk to Aleks Ozgur, Coaching & Training Operations Manager at SBE, about how to stay focused and consistent during the busiest time of year for many HVAC technicians. Aleks shares practical tips and tricks you can put into practice today to help you take better care of your customers and have a more successful summer.&nb...

Meet Jon Orr of Blazer Heating & Air. He switched from being an installer to a service tech halfway through 2020…and then doubled his income in 2021! In his first full year as a residential HVAC technician! Not only that, but he’s not working nearly as hard as he used to. His revenue in 2021 was just under $788,000. Pretty impressive for a new tech. What's his secret? He follows a consistent p...

Tune in to learn the secrets of successful HVAC Technician Nathan Carter of Harris Air Services! Nathan's 2021 annual revenue was $990,000, and he is on track to increase that by 50% to $1.5 million for 2022! What's more, Nathan's close rate for new systems is 40%!  Here are a few of Nathan's key tips for success: 1. Don't memorize a script...make any questions or responses you learn your own...

Hear from HVAC Technician Derrick Dixon of Dale's Heating & Air. Derrick's 2021 annual revenue was $1,060,000, and he has set his sights on hitting $1.3 million for 2022!  2021 was Derrick's first full year as a selling tech and he shares what has helped him be successful. One of those keys to his success has been the decision to work at Dale's Heating & Air - a place with great compa...

Summer is coming and it is full of calls on systems that are 10+ years old - which are the exact systems that you want to capture and keep in your pipelines! There is so much opportunity available and unfortunately it is easy to get missed without a very intentional and strategic effort.  Tune into this episode to learn why maintenance agreements are a key to your success and to learn the 3 s...

Are you a tech that's tired of missing time with family and friends? Are you working like crazy but money is still tight? There is a better way and Jeff Williams, and HVAC Tech at Blazer Heating and Air will tell you about that way! Tune in to hear how Jeff made a change in his career when his wife was pregnant with their first child, and how that change helped give him life balance and gave him a...

Do you dread going on maintenance visits? What if we told you that maintenance visits are a huge opportunity for techs! That's right. They are. Don't believe it? Then tune into this episode to hear SBE Coach and Trainer, Derrek Hofrichter, talk about the top 5 ways to maximize HVAC maintenance visits: Make a great first impression Include the homeowner Follow a consistent process 100% of the time...

On the very first episode of the SBE Trusted Technician Podcast we have a special guest! Hear from HVAC Technician Ricky Garland from Wally Falke's Heating & Air Conditioning. Ricky finished out 2021 as the #7 Technician in the Top 100 SBE Technician Rankings.  Insights from Ricky include: - Shifting his mindset from a Maintenance Tech to a top 10 tech ($1.6 million revenue in 2021). - Go...

Tune in to this episode of The Trusted Technician to hear how Caleb, an experienced HVAC tech who says he did it so wrong for so long increased his annual revenue from 2020 to 2021 by $400,000!  Caleb shares the key things he did to become a more successful HVAC Tech: Stopped selling.  Sold more IAQ products.  Discovered the power of showing pictures and videos to customers. Being q...

Listen in to find out what The Trusted Technician will be about and why we started this podcast.