The Trusted Messenger Podcast

This week's health care communication topics include: • the critical role of pharmacists in public health, • ways to reduce resistance and increase receptivity from patients • the advantages of sound bites and talking points,  • the importance of tailoring messages for specific audiences, and • what it means to "embrace the messy yes" of patient interactions. Guest Messenger Dr. Chr...

This week's topics include: • teaching as a way of connecting with patients, • trusting the intelligence of your patients (and yourself),  • finding the common ground necessary for patient conversations, and  • learning communication in both the classroom and the exam room. Guest Messenger Dr. Cedric "Jamie" Rutland , pulmonary critical care physician and producer/creator of Medicin...

This week we dig in to: • storytelling as a tool for health communication,  • strategies for delivering information & building health literacy in entertaining ways,  • why the human brain prefers stories over logic, and  • the power of narrative to educate, engage, and empower patients. Guest Messenger Tim Jones, co-founder and CEO of Health Nuts Media Chapters 0:00  Intro 2:00  Tim's (Em...

This week's topics include:  • the intersection of competence and communication,  • strategies for teaching communication in both med school and residency,  • some skill sets that improve every patient visit,  • the NURSE mnemonic for patient interactions, and  • the importance of (really, truly) meeting patients where they are both physically and emotionally. Guest Messenger Dr. Andy Nowalk...

Our topics this week include: • shared clinical decision-making, • the often muddy waters of health care in 2025, • the importance of creating support tools for front-line clinicians, and  • some helpful, practical tips for health care providers to use in practice. Guest Messenger Dr. Charlene Wong , pediatrician and Executive-in-Residence at the Common Health Coalition Chapters 0:00  Intro 0:35 ...

This week we explore:  • the pros, cons, and cautions of social media,  • the tension between what you learn in med school and what patients want in the exam room,  • the necessity of engaging patients both in-person and online, and  • the need for common humanity in health communication. GUEST MESSENGER Dr. Margot Savoy , Chief Medical Officer of the American Academy of Family Physicians CHAPTERS...

In our first episode, co-hosts Chad Hermann and Dr. Todd Wolynn talk about their work at the Trusted Messenger Program , consider how (and why) local health care providers are America's most Trusted Messengers, explore why good communication is essential to good health care, and drop a few hints on the focus of future episodes. Chapters 0:00 Intro 1:30  The Todd & Chad Origin Story 5:10 ...