The Tourism AI Podcast

In this episode of the Tourism AI Podcast, hosts Josh and Peter discuss the intersection of artificial intelligence and the tourism industry. Broadcasting from the Northwest Territories, they reflect on presenting AI topics across Canada and the varied readiness of tourism businesses. The conversation delves into the path to Artificial General Intelligence (AGI), featuring insights from OpenAI and...

In this episode of the Tourism AI Podcast, hosts Josh and Peter delve into the integration of artificial intelligence in the tourism industry. The episode discusses the progress and future plans of the Tourism AI Network. Key topics include the AI Adoption Framework, the launch of several productivity tools such as a grant application tool and custom chatbots, the introduction of the Tourism AI Ac...

Join hosts Josh Huston and Peter as they delve into the transformative power of AI in this episode of the Tourism AI Podcast. Starting with personal stories, they explore crucial mindset shifts and habit changes required to effectively integrate AI into daily workflows. The discussion highlights overcoming psychological barriers, debunking AI myths, and practical steps for adopting AI tools. Speci...

In this enlightening episode of the Tourism AI Podcast, our hosts delve into the transformative role of AI across leadership, productivity, and organizational trust. They revisit building an AI-first culture, highlight insights from Professor Ethan Mollick, and discuss how leaders can foster innovation and trust. Key themes include overcoming job fears, harnessing AI tools like ChatGPT Pro for max...

Join hosts Josh and Peter in this insightful episode of the Tourism AI Podcast as they explore the intersection of AI and the tourism industry, particularly focusing on cultivating an AI-first culture within organizations. Kicking off with exciting updates from OpenAI's recent developments—like voice integration and prompt caching—they delve into how these technologies can revolutionize customer s...

In this episode of the Tourism AI Podcast, hosts Josh Houston and Peter explore the AI Adoption Hierarchy, a structured approach to integrating AI in the tourism industry. They discuss the jagged edge of AI adoption, free and paid AI tools, custom GPTs, low code/no code solutions, and advanced AI integrations like retrieval-augmented generation. Learn how to effectively implement AI in your organi...

In this episode of the Tourism AI Podcast, Peter and Josh dive into how AI is transforming the tourism and hospitality industry. Their conversation focuses on how businesses can prepare for AI from a data perspective. Topics include the importance of data and context, setting up SOPs, the concept of 'data hives,' and navigating data privacy in the age of AI. Whether you're a small or large busines...

Welcome to a transformative episode of the Tourism AI Podcast, where host Peter Pilarski and new co-host Josh Huston dive deep into the evolution of AI in the tourism industry. This episode kicks off with exciting changes to the podcast format and explores the significant role AI can play in revolutionizing tourism businesses. The dynamic duo discusses the introduction of AI-powered website chatbo...

In this episode of the Tourism AI Podcast, hosts Peter and Emily delve into the latest trends and insights in artificial intelligence as they apply to the tourism industry. They discuss key findings from Deloitte's survey on generative AI, highlighting the experimentation vs. production adoption gap. The episode explores the AI adoption hierarchy, focusing on practical steps for DMOs and tourism o...

In this episode of the Tourism AI Podcast, hosts Peter and Emily explore the cutting-edge role of artificial intelligence in the tourism industry. After a brief summer hiatus, they dive into the future of search and how AI is transforming travel booking. The conversation covers the resurgence of traditional travel agents, the rise of online travel agencies, and the upcoming agentic AI future. Key...

In this episode of the Tourism AI Podcast, hosts Peter and Emily delve into the latest developments in AI and their implications for the tourism industry. The discussion focuses on a Forbes article highlighting seven effective AI-driven customer service tactics, including leveraging AI for repetitive tasks and personalized interactions. The hosts also explore the crucial need for better data manag...

In this episode of the Tourism AI Podcast, hosts Peter and Emily explore how to seamlessly incorporate AI tools into daily habits, highlighting the parallels between building AI and fitness routines. They discuss Microsoft's four-point plan to reduce email overload, Google's advancements with Gemini, and share tips on leveraging AI for tasks you dislike. The episode examines the stages of artifici...

In this episode, Steve Small from Tourism Kelowna discusses the integration of AI chatbots to improve visitor engagement and customer support. He explains the independent development of their chatbot from city initiatives, its functionalities, and the seamless integration with live chat to provide 24/7 assistance. Learn about the benefits, challenges, and future prospects of AI in the tourism sect...

In this episode of the Tourism AI podcast, hosts Peter and Emily discuss exciting updates at the Tourism AI Network, including the upcoming version three of their AI Adoption Framework tailored specifically for the tourism industry. They talk about how this framework can help tourism operators implement AI tools to enhance their operations. Peter shares insights on low-risk, high-reward AI solutio...

In this episode of the Tourism AI Podcast, Peter and Emily explore who is best positioned to lead the AI conversation, building on last week's discussion on the Edelman Trust Barometer. They dive into public mistrust, Canada's Prime Minister Justin Trudeau's interview on the 'Hard Fork' podcast, and a new WSI survey on small business perceptions of AI. With key insights from these discussions, the...

In this episode of the Tourism AI Podcast, join hosts Peter and Emily as they explore the latest updates in artificial intelligence within the tourism industry. They discuss potential job disruptions due to AI, using McDonald's as a case study, and analyze Apple's innovative approach to integrating AI into their products. Peter shares his firsthand experience at the AI and Us event at TELUS Spark...

In this episode of the Tourism AI Podcast, hosts Peter and Emily delve into the transformative impact of artificial intelligence on the tourism industry and beyond. Kicking off with a discussion on a recent CNBC article, they explore how businesses can avoid common pitfalls by leveraging AI for strategic value rather than mere productivity. The episode also covers the 2024 Edelman Trust Barometer,...

In this episode of the Tourism AI Podcast, we dive into highlights from the Inventures conference in Calgary. Hear about David Usher's inspiring keynote, Peter's intriguing conversation with Ameca, a humanoid robot, and the exciting potential of AI and advanced technologies in tourism. We also discuss Lethbridge College's AR/VR training solutions and Alberta Innovates' role in fostering AI develop...

In this episode of the Tourism AI Podcast, Peter Pilarski and Emily Lundy introduce a new weekly format focusing on AI developments in tourism. They discuss the News Corp and OpenAI partnership and its implications for Destination Marketing Organizations (DMOs). The episode also covers OpenAI's GPT-4.0 and Google's latest AI updates, highlighting features that can enhance tourism marketing and ope...

On this week's episode, Peter and Emily discuss the integration of AI with people, culture, and HR. Peter shares insights from his background in HR and the evolving role of AI in streamlining operations and enhancing corporate culture. Highlighting findings from a recent Microsoft and LinkedIn study, Peter underscores the transformative impact of AI on workplace efficiency, creativity, and job sat...

In this latest episode of the Tourism AI Network podcast, join host Peter and AI architect Josh Huston as they unveil the exciting new initiative, Tourism AI Labs. Dive deep into the future of tourism and AI as Josh shares his journey from HR to tech guru, bringing innovative AI solutions to life. Discover how the upcoming DMO reporting tool, a flagship project for the BC tourism industry, aims to...

In this eye-opening episode, Robert Mitchell, Chief AI Officer from WSI, joins us to explore the revolutionary intersection of AI and digital marketing. From the foundational story of WSI, which started two years before Google, to today's cutting-edge applications in small and medium businesses, Robert provides an insider’s look into how AI is reshaping the marketing landscape. Dive into Robert's...

Discover the intersection of AI and wine tourism with Andreas Mueller-Schubert on the latest episode of our podcast. As a vital member of the Tourism AI Network and the pioneer behind NextGen Wine Marketing in Napa Valley, Andreas shares his journey from Silicon Valley to the heart of wine country, where he leverages AI to revolutionize wine and spirits marketing. Dive into an enlightening convers...

Dive into a riveting conversation between Peter from the Tourism AI Network and Jeremy Adamson, a data and analytics maestro turned AI aficionado and author of "Geeks with Empathy." As old friends reconnected, they unravel the essence of blending human insight with the cutting-edge world of artificial intelligence. Jeremy, with his deep roots in the analytical domain, shares his journey and insigh...

Join Peter and Emily on the latest episode of the Tourism AI Podcast as they delve into the results of the BC Tourism Industry Survey. Discover how professionals in the tourism sector are embracing artificial intelligence, the key takeaways from the survey, and the barriers and opportunities that lie ahead. From enhancing AI literacy to fostering cross-departmental discussions, this episode provid...