The Tim Faller Show

Today on the Tim Faller Show, Paul Cardis of ON3, joins the show to discuss the enormous challenge of proper staffing in the remodeling industry and how proper  education, teaching, and coaching  can expand the pool of qualified employees and help you retain current ones. Paul states that one of the most effective methods of “training” is to combine digital learning with live mentorship. AI techno...

In today’s competitive business world, preconstruction is a crucial process that can make or break a company’s success. Tim and Greg, in their numerous podcasts, have shared valuable insights on how companies can achieve better results by improving their preconstruction process. One of the key factors, they point out, is having in-house designers, which allows for efficient management of the...

Nathan Morris and Sara Hadden, seasoned professionals from CG&S Design Build, have crafted a unique approach to processes that helps management control the way things are done, named the CG&S Way. Tim and Greg delve into the origins of this innovative system and how these experts garnered widespread acceptance. Sara Hadden is the Design Manager at CG&S Design Build, located in Austin,...

The four-day workweek is becoming a popular trend for companies, especially with the younger generation joining the workforce. While there are arguments for and against this idea, today’s episode features Erich Van Cleave discussing how his company has given a unique twist to the four-day workweek. Tune in to discover how this approach can benefit both employees and the organization. Erich V...

Determining the right amount of work for a company can be a challenging task. The industry has tried to define it, but each company has different budgets and employees who may not work at the same pace. Additionally, the completeness of job packets or job information provided by sales/designers can vary greatly in any company. One employee may be more thorough than another. So, what’s the so...

In a world where technology is constantly evolving, it’s easy to overlook the power of traditional communication tools. Take the humble whiteboard, for example. It may seem outdated, but it’s actually a highly effective tool for remodeling companies. Tim and Greg discuss why whiteboards could be a good choice for any team looking to communicate effectively. By using a whiteboard, sched...

On today’s episode of The Tim Faller Show, Chris Fox is joining us as the guest to talk about the concept of Capacity Beyond Demand. In order to maintain a good budget and client experience, it is important to determine the capacity of each department, as having an over-capacity department can lead to a decrease in both. Chris Fox will explain how his company, Fox Home Innovations, uses this...

During Episode 21, Tim had a conversation with Ray Hornsby about his journey from being a Lead Carpenter to becoming a Production Manager. Ray is among the few who have successfully made this transition. He has moved up the growth track and is now the proud owner of Hopkins and Porter Construction located in Potomac, MD. The shift from being an employee to becoming an owner, or even just a Product...

Scheduling has been a challenge for everyone over the last few years. Scheduling individual jobs is a challenge by itself but adding the sales design process, the job set up, and then the job itself makes the challenge grow exponentially. Getting the sales design process scheduled is a growing trend in an effort to more accurately predict the start dates for clients.  This process involves gaining...

Continuing last week’s episode, Join Tim, Greg, and Craig Deimler as they delve into the sensitive topic of firing family members. Learn about the common reasons why letting go of a relative may become necessary and discover invaluable tips from Craig on how to evaluate their performance impartially. Craig also gives advice on how to keep work-related issues from spilling into your personal life s...

Family members can sometimes bring valuable skills to a company that can help improve it. However, in some cases, it can be seen as favoritism by the owner (usually a parent), who tries to get their son, daughter, or spouse to take on a role without having the necessary skills or qualifications. While hiring family members can be a successful strategy for building a profitable business, it is impo...

On today’s episode of the Tim Faller Show, Geoff Clark will join us to talk about the topic of onboarding new hires. He will share the story of how he and the team at Mac Renovations decided to improve their old hiring process and will walk us through the new onboarding process they have implemented. The episode will also cover the benefits of their new approach and how it has positively imp...

On this episode of The Tim Faller Show, Candice Rania and Morgan Thomas join the show to answer the question: Can design and production get along? While the production and design teams have the same overall goal of completing a project that will delight their clients, they do it differently. Morgan and Candice talk about their struggles with time constraints, delays, and change orders and how they...

On this episode of the Tim Faller Show, Tim and Steve discuss the client experience and how to turn clients into raving fans. The client experience is all about how the client feels and not what you do. Tim differentiates the customer service a company provides from how clients perceive that service. Not only do salespeople have a major role in the client experience, but the production team and le...

On today’s episode of the Tim Faller Show, we say goodbye to Steve Wheeler, who has been a Co-Host of the show since its inception. Steve shares his journey in the remodeling industry and how he started his own company. Additionally, Steve takes a trip down memory lane, reflecting on his time spent being part of the podcast. Steve is the Executive Director of Roundtables for Remodelers Advan...

We are thrilled to introduce our new co-host, Greg Woleck! As most of you may already know, Tim Faller will be retiring in September of 2024. Therefore, Greg will be joining us as a co-host and will eventually take over the podcast after Tim’s retirement. In this episode, Greg talks about his background in production and shares his vision for the future of Remodelers Advantage’s produc...

On today’s episode of the Tim Faller Show, we welcome Trevor Robertson from Innovative Design Build, who will talk about how he uses change orders and how they are coded for cost accounting. Trevor is the Project Manager who oversees the process and communicates the changes with the accounting team. He will also discuss how he handles errors in the change orders. Trevor Robertson is the Proj...

On today’s episode of the Tim Faller Show, Tim and Steve are joined by Ian Schwandt to discuss the importance of purchase orders. Although purchase orders have been in use for a long time and are widely used in commercial construction, they are now being increasingly utilized in residential construction as well. Ian sheds light on how TDS Custom Construction implements their purchase orders...

One of the most challenging parts of construction is getting the preconstruction part of the job right. Today, on the Tim Faller Show, Dan Purnell and Dan Zimmerman join the show to talk about how they rebuilt this process at Alloy Workshop. Dan and Dan go through some of the red flags they saw before redoing the preconstruction process and how the change has helped the company. Dan Zimmerman co-f...

Today, on the Tim Faller Show, Billy Dodd shares his insights on accounting for overhead costs in projects based on the expected time of completion for each project. Billy explains how his team uses this approach to manage overhead and execute projects efficiently. He also highlights how he applies the same principles to multiple projects simultaneously. Billy Dodd is the Project Director/Sales an...

On today’s episode of the Tim Faller Show, Tim and Steve have a special guest, Paola Enriquez, who talks about a new track at JLC Live . Starting in March 2024, Spanish-speaking workers and owners can access education in their native language at the En Espanol track. This will be presented in Spanish rather than interpreted. Paola explains how the idea of this track was realized and what to...

The Tim Faller Show live from Summit! Alison McLennan and Marsha Hanna joined Tim and Steve on stage for a discussion. Alison talked about how McLennan Contracting hired Marsha as a Project Manager, who didn’t have any carpentry experience. However, Marsha’s non-construction skills made her an excellent choice for the role. They also discuss what a business owner sees in someone that m...

Today, the Tim Faller Show welcomes Dan Purnell as a guest. Dan will be discussing how his team at Alloy Workshop utilizes GP/Day. He explains what GP is and how Alloy Workshop uses it as a measuring tool. Moreover, Dan differentiates GP/Day from other metrics and its impact on the department. Dan Purnell is a Project Developer at Alloy Workshop located in Charlottesville, VA, and is a member of t...

What we say is a reflection of what we think, and as clinical counselors will tell you, what we think will dictate how we act. So, how we act will of course dictate success.  Following this logic, words are very powerful factors in our success.  But do we pay attention to those words?  We tend to be concerned about what we say as it affects others, but what about the effect on ourselves? What we s...

Today on the Tim Faller Show, Geno Arroyo joins the show to discuss successful estimating. Geno goes through his process as an estimator for each project from start to finish. Suppose you want a more in-depth breakdown of his methods, including getting labor costs right, then you must attend Remodelers Advantage’s Art of Estimating masterclass. Geno Arroyo is the Estimator for  Fox Home Innovation...