The TechServe Brief

In this Hot Takes episode, four staffing leaders share how successful firms are keeping their teams focused and resilient in an uncertain market. Tyson Franco, Founder & CEO of Mako Professionals; Joel Leege, President & COO of Red Oak Technologies, Inc.; Megan McCann, CEO of McCann Partners; and John Bemis, President of Benchmark IT, discuss specialization, relationship-building, authenti...

In this TechServe Exchange episode, Monty Ragland sits down with his business partner, Monica Dominic, for an inspiring conversation on leadership, personal branding, and showing up authentically in today’s staffing landscape. Monica shares how her personal brand strengthens PSI, why authenticity builds trust, how social media can expand influence, and why leaders must embrace both vulnerability a...

In this Hot Takes episode, three staffing professionals share how their firms are using AI today and where it’s making the biggest impact. Mariah Szarek of Benchmark, Chris Cabe of Capstone IT, and Patrick Cox of Professional Alternative talk about how AI is streamlining interviews, saving recruiters time, and helping firms move faster with better candidate insights.

Join Great Recruiters Founder & CEO Adam Conrad alongside leading IT staffing executives — Tim Glennie, Susan Robinson, Robert Bouchard, Michelle Sims, and John Bemis — for a dynamic conversation on one of the industry’s biggest questions: Is the recruiter role dying or evolving? The panel breaks down where AI truly adds value, where human intuition remains irreplaceable, how to combat tech fa...

Monica Dominic, Chief Client Officer of ProTeam Solutions, sits down with Monty Ragland, President of ProTeam Solutions, for an honest and energizing conversation about the journey from employee to owner. Together they explore early career lessons, the moment ownership became real, the fears behind taking the leap, and the leadership mindset required to guide a company forward. Monty shares wins,...

In this Hot Takes episode, four staffing professionals share the best career advice they’ve ever received — and who gave it. Carolyn Marcelo, Director of Human Resources at DTG Consulting Solutions, Inc.; Chris Cabe, Recruiting Team Lead at Capstone IT; Jordan Caldwell, Business Development Executive at DP Professionals; and James Delsing, Executive Search Consultant at Consultis Search Group, ref...

Join John Bemis, President of Benchmark IT, and Megan McCann, Founder & CEO of McCann Partners, as they explore how relationship-building lies at the heart of successful client and candidate partnerships. From earning trust through authenticity to addressing challenges with transparency, John and Megan share practical strategies for strengthening client engagement, fostering collaboration, and...

Join Anna Frazzetto (AFM Strategic Partners) with Chris Beisler (Bridgeview), Pat Patel (East Bay Ventures), and Sam Smith (ASB Resources) as they explore how staffing firms are successfully implementing and scaling the Statement of Work (SOW) business model. The discussion covers how firms are adapting pricing structures, aligning with client expectations, transforming sales teams, and strengthen...

Join Megan McCann, Founder & CEO of McCann Partners, and John Bemis, President of Benchmark IT, as they discuss how IT staffing firms can stay agile in a rapidly evolving market. Megan shares how client expectations, hiring behaviors, and the role of AI are reshaping the staffing landscape—and what firms can do to adapt. Together, they explore leadership lessons, relationship-building, and how...

In this Hot Takes episode, four industry leaders share where IT staffing firms should focus their investments in the near term. Anna Frazzetto, Founder & CEO of AFM Strategic Partners; Joel Leege, President & COO of Red Oak Technologies; John Bemis, President of Benchmark IT; and Megan McCann, CEO & Founder of McCann Partners, discuss investing in people, automation, specialization, an...

Join Anna Frazzetto, Founder & CEO of AFM Strategic Partners, and Tim Glennie, Managing Partner & Co-Founder of Bridgeview IT, as they explore how IT staffing firms can adapt, innovate, and grow in a challenging market. Anna and Tim share practical strategies for navigating shifting client buying behaviors, using AI to uncover sales opportunities, and diversifying service offerings through...

In this Hot Takes episode, four industry leaders share how IT staffing firms can approach diversification. Anna Frazzetto, Founder & CEO, AFM Strategic Partners, Joel Leege, President & COO, Red Oak Technologies, Kip Wright, Founder & CEO, Wright Path Advisors, and Tim Glennie, Managing Partner & Co-Founder, BridgeView IT discuss expanding into new markets, aligning with client nee...

Join Brian Jameson, Chief Growth Officer and Co-Founder of echogravity, and Pete Newsome, Founding President of 4 Corner Resources and zengig, as they explore how AI is transforming search and digital visibility. They discuss the paradigm shift from traditional SEO to AI-powered answers, how to build authority that AI trusts, and why owning your niche is more important than ever. Pete also shares...

Join us for this Hot Takes episode as we ask four industry leaders one key question: Should IT staffing firms look to move up the value chain in their service offerings? Hear insights from Tim Glennie, Managing Partner & Co-Founder of BridgeView IT, John Bemis, President of Benchmark IT, Megan McCann, Founder & CEO of McCann Partners, and Anna Frazzetto, Founder & CEO of AFM Strategic...

Join Anna Frazzetto, Founder & CEO of AFM Strategic Partners, and Tim Glennie, Managing Partner and Co-Founder of Bridgeview IT, as they tackle one of the toughest challenges in today’s IT staffing market: how to outthink, outpace, and outsell the competition. They discuss the impact of tariffs and capital costs, how to strengthen client relationships in a tight economy, and why differentiatio...

Join us for this Hot Takes episode as we ask four industry leaders one key question: How are IT staffing firms rethinking their delivery models in today’s market? Hear insights from Megan McCann, Founder & CEO of McCann Partners, Tim Glennie, Managing Partner & Co-Founder of BridgeView IT, Joel Leege, President & COO at Red Oak Technologies, and John Bemis, President of Benchmark IT, a...

In the very first Hot Takes episode of the TechServe Brief, four industry leaders share their perspectives on how AI is reshaping the IT staffing industry.   Join Joel Leege, President & COO of Red Oak Technologies, Kip Wright, Founder & CEO of Wright Path Advisors, Anna Frazzetto, Founder & CEO of AFM Strategic Partners, and Tim Glennie, Managing Partner & Co-Founder of BridgeView...

Join Ken Schumacher, CEO of Ropes AI, as he explores the evolving challenges of candidate deception in technical hiring. From traditional resume fraud to AI-assisted interview bypassing, he discusses how staffing firms and employers can verify candidate skills and authenticity, protect client relationships, and turn verification into a competitive advantage.

Join Mark Roberts, CEO of TechServe Alliance, and Kip Wright, Founder & CEO of Wright Path Advisors and President-Elect, Board of Directors of TechServe Alliance, as they explore whether today’s shifts in IT staffing are part of a familiar economic cycle or signs of deeper structural change. From the lasting effects of COVID to the transformative role of AI, they discuss how client expectation...

In this episode of The TechServe Brief, industry leaders Jeb Corley, VP, Medix Technology, Daniel Youssif, CSO, TalentBridge, and Joel Leege, President & COO, Red Oak Technologies, and President of the Board of Directors for TechServe Alliance, explore what it takes to build and scale sales teams in a competitive staffing landscape. They discuss hiring approaches — from “homegrown” entry-level...

In this episode, Kip Wright, Founder & CEO of Wright Path Advisors, and Anna Frazzetto, Founder & CEO of AFM Strategic Partners, discuss the evolving world of Statement of Work (SOW) engagements and how they differ from traditional staffing models. They explore the opportunities and risks of adopting SOW, market demand insights, strategies for getting started, investment considerations, an...

We asked two industry thought leaders to share their perspectives on the future of IT staffing in a special series. In this first episode, Mark Roberts, CEO of TechServe Alliance, leads the conversation with Joel Leege, President and COO of Red Oak Technologies, who offers his perspective on whether the changes in IT staffing reflect a familiar cycle or a structural transformation. Joel also share...