The TEC Talk Podcast: Presented by Natural Encounters, Inc.

As a treat for anyone who's kept their subscription to the show alive, Chris and Ari are proud to present a very special episode of the TEC Talk Podcast! Your hosts were back together for the 2026 ABMA/IAATE Joint Conference in Cincinnati, OH, so we stole some time away from our many friends and colleagues on the final night of the trip to talk about all the amazing stuff that happened during the...

In this super secret, extra special bonus episode (actually episode 281, but Chris needed a good round number to end on), Ari rallied as many of Chris’s colleagues, friends, and family as she could, with help from his wife Bethany, to share messages of congrats on his new role as Executive Director of the Virginia Zoo, and a little about how he’s impacted their lives and careers. It’s impossible t...

This is it, the last official episode of the NEI TEC Talk Podcast (at least for now)! With Chris headed off to his new position as Executive Director of the Virginia Zoo, he and Ari decided it was time to sunset the NEI TEC Talk Podcast. After nearly 300 episodes, countless incredible guests, and so many conversations about training, enrichment, and connection, they're wrapping things up. We h...

Some announcements are so big that you have to bring in another podcast to help make them. Chris and Ari join Dr Grey Stafford on his incredible show, Zoo Logic , to talk about some big personal changes and what they will mean for our show. We want to thank each and every listener who's been with us since we started this thing in 2020, and hope you enjoy the penultimate episode of the TEC Talk...

Ari sits down with NEI's own Michael Van Horne this week to chat about what it's like being a young person in the field. Michael talks about his time at college and his philosophy to help him focus on his own growth while supporting his teammates. He also helps Ari with some Gen Alpha slang and they wrap it all up with the latest NEI team building craze - Marble Olympics! If you have a sho...

Ari and Chris are joined by their first guest who's had David Attenborough attend their graduation (at least as far as we know): Sarah Bonser-Blake, Animal Welfare Field Manager with Wild Welfare ! Sarah shares the journey she's taken from getting paid to point at whales to her current role making real change in people that makes change for animals, the joys of managing a resource base, her histor...

Ari and Chris continue their journey of collecting more amazing people from around the professional animal care world to add to the "NEEU" (Natural Encounters Expanded Universe), and are pleased to be joined by Jessica Sheftel, Applied Wildlife Welfare Manager at San Diego Zoo Wildlife Alliance! Jessica shares her path from collecting behavior data at Zoo Atlanta to her current role overseeing a w...

Ari and Chris are absolutely chuffed to be joined by two amazing gentlemen from South Africa, Ryne Ferguson and Ayrton King, co-hosts of the rebooted Animal Talk Podcast ! Ryne talks about his long history with NEI, how our podcast inspired him to start his own, and how the idea to reboot the show with a new aquarist cohost came about after a 5 year hiatus. Ryne and Ayrton chat about the importanc...

With Chris out of commission after being a pressure washing hero at work and mayyyyybe overdoing it a bit, Ari takes the helm and is joined by Dan Carvalho, Lydia Dresel, Jordan Garella, Steven Sibley, and Luis Cortes from the Reptile Department of the St Augustine Alligator Farm! The team talks about their amazing dynamics and inside jokes, and the hard work they pull off every day for their anim...

You KNOW we love talking about training animals that people don't always think of when they think about animal training, so we are thrilled to welcome Melissa Paynter to the show! Mel shares the path that took her from the Moorpark Program to her current role as Assistant Curator of Ocean Journey at Georgia Aquarium, why fish training right now is "a dumpster fire, in the best way,"...

Chris and Ari are thrilled to be joined on the show by NEI Alumnus Dan Blair! Dan catches us up on his current zoo role as Curator of Birds, and shares his thoughts on the two kinds of respect, what's surprised him most about transitioning from the role of animal trainer to curator, the unique challenge of being brought in as a new cog in an existing machine, the importance of being given a ch...

Are SEVEN people too many to have on a podcast?? Not when it's the Bird and Mammal Team from the St. Augustine Alligator Farm! Chris and Ari are joined by Hannah Caster, Jessie Stull, Jordan Hoover, Ramon Castillo, and Shelby McBride to talk about what makes up a cohesive team, the unsung role of the swing keeper, and figuring out the best ways to give feedback to others before succeeding beau...

Chris and Ari are joined by fellow training enthusiast Anaka Nazareth, Behavioral Husbandry Coordinator at the National Aquarium! Anaka shares the path that took her from America to Austria (a few times) before settling back on the East Coast and eventually into her current role in Baltimore, where she oversees the training of a lot of our favorite (and less celebrated) animals - sharks, fish, and...

Chris is joined by NEI's new (but also not really new) Director of Staff Development, Training, and Shows - Ari Bailey - to welcomes Dr Taylor Gilley back to the show! Taylor shares the path that took her from the education world to her current role as Director of Staff Learning and Development at Houston Zoo, and guides us through a great conversation covering the zoo's LIFT (Leadership,...

In another in our series of podcasts about other podcasts, Ari and Chris share their thoughts on a recent episode of the Radical Candor podcast with Kim Scott, featuring their guest Stephanie Chung. Chris recently started reading her book "Ally Leadership: How to Lead People Who Are Not Like You," which gets a great overview in the podcast, and gives us a chance to talk about the importa...

Ari and Chris are back together and excited to be joined by Joey Golden, Curator of Animal Behavior Programs at Maryland Zoo! Chris and Joey both attended the recent ABMA and ISZAW conferences, and we wanted to bring him on to chat about the great presentations he gave about his zoo's progress towards "24/7 welfare" for all their animals. We chat about the importance of leaning on innovators, how...

While Chris is away at the International Symposium for Zoo Animal Welfare in Chicago, Ari is hosting solo—but she’s not alone! She’s joined by former (but also still current) NEI teammate Scott Trauge r , who shares what life has been like since he made the big leap to follow his passion outside the animal field. From spreadsheets to showtunes, hear how Scott’s skills in animal care have set him u...

Ari catches us up on her time at Croc School before our hosts tackle an email asking for ideas about how to create opportunities in the professional animal care field for yourself when 1) you've moved somewhere where the immediately employment opportunities might be limited - or non-existent - or 2) you've taken a temporary break from the field and are trying to figure out how to get back in. Will...

Ari Bailey is busy doing cool reptile stuff at Croc School at the St. Augustine Alligator Farm, so Chris takes the opportunity to share the audio from his presentation, "What Does It Mean to 'Prioritize Training'?" from last week's ABMA Annual Conference! He shares some antecedent and consequence conditions that he's seen great teams utilize to make animal training a more...

Chris is LIVE from Zoo Day at the 2025 ABMA Annual Conference in Galveston, Texas! Whilst wandering the grounds of our host facility, Moody Gardens, we chat with Chase Alsup from the Colorado State University Zoo, Aquarium, and Animal Shelter Management Graduate Program, Rae Simmons and Aubrey Wilson from the Moorpark College Animal Care and Training Program, Kelli Carroll and Mikayla Coble from L...

Chris is in the editing (and possibly scrapping-and-starting-over) phase of his upcoming ABMA workshop "Your Feedback Loop: Evolving the Way We Give Feedback to Peers," so he decided to reach out to one of the smartest feedbackers around - Ari Bailey - and see how their notes compared when she was given the assignment to jot down what she considered to be the most important things she th...

It's consulting time! Chris is back at the Little Rock Zoo working with a team of eight trainers from around the zoo to get everyone working with people and animals they don't normally get a chance to, with the hopes that it might help them be better "training trainers" for new staff in the future! This has meant a lot of conversations about how you should decide what to do next during training se...

Chris and Ari share two microphones with their newest coworkers, Hayley Dougherty and Taylor LaTulipe! Hayley and Taylor share their immediate feelings after their first interviews, get quizzed to see how much they know about the show sections they started learning less than 2 days ago, reflect on how they felt coming out of their first interviews, and get to ask the hosts about their own progress...

Ari sits down with Kimm Hunt, President of the International Animal Training Certification Board (IATCB), to dive into the IATCB certification exam—how it’s developed, maintained, and what it means for animal trainers. They also explore Kimm’s work with shelter dogs, tackling tough topics like behavioral euthanasia and the importance of understanding behavioral science to help all learners thrive....

Chris is off at the AZA mid-year meeting, so Ari is joined by NEI Senior Trainer Josh Flagg for this episode! They dive into the challenges and joys of being the new person on a zoo team. From making new staff feel safe and welcome to knowing when (and when not) to let your "weird flag" fly, Josh and Ari explore ways to set teams up for success. They also share tips for uncovering a team’s culture...