Rick B and Luke J

The Startup Diaries

Business EN ↓ 8 episodes

We focus on our journey of learning how to code during COVID to developing a software platform consisting of a CRM and marketing. We have fun sharing our story while sharing insights into opportunities to overcome obstacles facing small business owners.

Author

Rick B and Luke J

Episodes

The Birth of Blazing Nerd - Our First Gamify Venture 10.09.2025 30:32

Rick and Luke are live in MN where they talk about some exciting new happenings at RL-Consulting. Hear about their venture into game development and how they quickly took an idea around developing a fun way for brewery patrons to interact with each other and the brewery and turned it into a revolutionary way to gamify large events. They also talk about how they developed a proprietary event tic...

A Special Guest, John Krach who is a local legend in the restaurant business as a chef and owner. Sadly, Johnathan passed away shortly after this recording. 17.06.2025 54:04

Luke and Rick were honored to interview Johnathan Krach prior to his passing. Please listen to Johnathan share some wisdom, insight into his passion for the business and his laughter. Johnathan was a long time friend and mentor to Luke We hope you enjoy this special episode. Please be sure to comment and share any memories of Johnathan. Rest in peace JK

Adding Value Through Innovation Without Adding Cost 27.05.2025 57:24

In this episode Rick and Luke discuss new ideas for providing value to their customers without impacting their bottom line. Rick shares how he's utilizing tools to get back in the coding for RL and Luke shares updates he's made to the CRM. You'll also hear the guys spiral into degenerate gambling in restaurants and gas stations!

Suggestion Is Not Strategy 21.02.2025 47:15

In this episode we discuss how sometimes suggestions and feedback don't always have to be a part of your strategy. We also learn how awful Luke is at movie references.

Expanding Your Resources To Grow Your Business 13.12.2024 34:00

In this episode, Rick and Luke talk about how they collaborated with different companies to expand their distribution and their skill set pool. Exciting times for RL-Consulting LLC!

Making The Customer Experience Be Your Business Model 25.10.2024 52:50

In this episode, we talk about our shift from being solely a tech company to a marketing organization. You will hear about how we stood behind our commitment to listen to what our customers really need from our software services and how we made a pivot to ensuring we are providing the best customer experience.

The Journey Continues 21.03.2024 38:21

Hear how we decided to use an outside developer and the instant regret. We went from disappointment to reenergized and making incredible updates to our program!

Be or find a center of influence for success 14.06.2022 1:04:07

This episode covers how we embraced citizen development from a management view and an employee view to successfully deliver a major project. We also discuss how embracing this mentality led to us launching our own company.