Sam-Erik Ruttmann

The Social Hotelier

Education EN ↓ 188 episodes

A podcast that inspires hoteliers to create meaningful and memorable experiences for their customers, in pursuit of their passion. I share my views and experiences relating to hospitality, tech trends and also relating to humanity. I am sitting down with world-class speakers, leading industry suppliers, top performing hoteliers, sharing about their inspiration, lessons they learned and how to make an impact.

Author

Sam-Erik Ruttmann

Episodes

Ep.12 Remember the ☎️use it..! 01.10.2017

We are so used to using emails, messengers on various social media platforms. From now on I am calling someone every day I have not talked with for the past 6 months, just to say hello and catch up. --- Send in a voice message: https://anchor.fm/sam-erik-hotel-mentor/message

Ep.11 The Ideal Hotel Manager🗣 23.09.2017

What are the key traits that companies are looking for when hiring a new manager? There is one qualification I rarely see in these ads. I wonder why..? --- Send in a voice message: https://anchor.fm/sam-erik-hotel-mentor/message

Ep.10 Waste To Taste 16.09.2017

Plenty of good quality, eatable products end up in waste. Now well known chef create waste de jour delicious meals. Some of the meals are served in the restaurant, the rest is distributed to charity. --- Send in a voice message: https://anchor.fm/sam-erik-hotel-mentor/message

Ep.09 🙅🏻‍♂️🗣🔇About You 14.09.2017

Stop Talking About You. You are not the point. --- Send in a voice message: https://anchor.fm/sam-erik-hotel-mentor/message

Ep.8 Complaints, what do?😡 10.08.2017

How to deal with genuine complaints, and complainers who need attention. --- Send in a voice message: https://anchor.fm/sam-erik-hotel-mentor/message

Ep.07 Social media greatness 28.07.2017

How to achieve social media greatness. --- Send in a voice message: https://anchor.fm/sam-erik-hotel-mentor/message

Ep.06 A Zero ⭐️ Hotel Story 24.07.2017

Which star category hotels do you normally stay at? Would you consider this? --- Send in a voice message: https://anchor.fm/sam-erik-hotel-mentor/message

Call in @isocialfanz 21.07.2017 1:31

Social will Never Replace a Handshake! --- Send in a voice message: https://anchor.fm/sam-erik-hotel-mentor/message

Ep.05 The Old School Dilemma 21.07.2017

Ep05. I'm old school, and not into socialmedia --- Send in a voice message: https://anchor.fm/sam-erik-hotel-mentor/message

Ep.04 Socialmedia and guest 20.07.2017

How to leverage socialmedia to drive guest loyalty. --- Send in a voice message: https://anchor.fm/sam-erik-hotel-mentor/message

Ep.03 My respect for Hotel GM 19.07.2017

After working as Hotel GM for several years in Asia, Middle East, reminiscing about the FOMO I had on holidays. --- Send in a voice message: https://anchor.fm/sam-erik-hotel-mentor/message

Ep.02 Create a bond with guest 15.07.2017

How to use the traditional tools and digital tools to create a bond between hotel and guest. --- Send in a voice message: https://anchor.fm/sam-erik-hotel-mentor/message

Hoteliers Journey Ep.01 01.07.2017

Continuation of the hoteliers journey --- Send in a voice message: https://anchor.fm/sam-erik-hotel-mentor/message