Tom Goodwin
The Smoky Mountain Vacation Rental Forum
The Smoky Mountain Vacation Rental Forum is a podcast for cabin owners, self-managers, management companies, and hospitality professionals who care deeply about how vacation rentals are done in the Great Smoky Mountains. Hosted by Tom Goodwin — CEO of Mountain Laurel Chalets, the oldest family-owned vacation rental management company in Tennessee — this forum exists to raise the bar for professionalism, hospitality, and community in one of America's most visited destinations. Honest conversation. Practical takeaways. No hype.
Where to listen?
Podcasts in the app Replaio Radio Coming soonPodcasts are coming to the app soon. Install now and be the first to see a whole new take on podcasts
Episodes
Episode 8 Excerpts from A Night on Ski Mountain: Segment 2 — The People Behind the Promise 11.07.2026 14:26
The second installment from The Night on Ski Mountain. This panel of experts in Vacation Rentals represents 85 years of leadership with Mountain Laurel Chalets.
Episode 7 Excerpts from A Night on Ski Mountain--Part 1 The State of the Market Video 15.06.2026 26:19
Every year, Mountain Laurel Chalets gathers its homeowners for an evening called the Night on Ski Mountain — held high above Gatlinburg at the Ober Mountain Lounge. It's not a sales event. It's a conversation. Real data, honest perspective, and the kind of market talk that most management companies keep to themselves. This is Part One of three episodes drawn from that gathering. In this segment, T...
Episode 6 STR From the Ground Up: A Conversation with Vernon Corum 10.06.2026 31:49
What does it actually take to succeed with a vacation rental in the Smoky Mountains right now? Not the version you see on Instagram or in a realtor's projection — the real version, from someone who walks the properties, sees the gaps, and helps owners fix them. Vernon Corum is a real estate agent, investor, STR educator, and founder of Short-Term Rental Rescue — a program where he walks struggling...
Episode 5 Don't Build Your Business on Borrowed Ground 04.05.2026 23:49
If you vacation rental reservation are all coming from one platform, you are not building a business, you are renting one. In this episode Tom Goodwin unpacks what the data actually says about chanel dependency in the short term rental industry, and why it deeply matters for cabin owners and operators here in the Smoky Mountains.
Episode 4 Managing From Four Hours Away: What 20 Years of Getting It Right Looks Like 13.04.2026 41:04
Tom Goodwin sits down with Paula Elliott, owner of Goldilocks Haven in Chalet Village — one of Gatlinburg's most storied vacation communities — for a conversation about what professional self-management actually looks like over the long haul. Paula bought her three-bedroom cabin in 2004 with her late husband, spent nine years learning the ropes with a management company, and has been self-managing...
Episode 3 What Great Hospitality Actually Looks Like — And Why It's Getting Rare 03.04.2026 33:33
Think about the last time you were a guest somewhere and walked away thinking — that felt like they actually cared. Not just clean, not just functional. Like someone thought about you before you arrived. Like you mattered beyond the transaction. How long ago was that? Now here is the harder question. Is that what your guests experience when they stay at your cabin? In Episode 3 Tom Goodwin makes t...
Episode 2 What's Really Happening in This Market — The Honest Version 03.04.2026 31:52
When was the last time someone gave you a completely honest answer about how the Smoky Mountain vacation rental market is actually doing right now? Not a projection. Not a pitch. Not a number someone pulled out of a report to make you feel good about signing a contract. Just the truth. That is what this episode is. Tom Goodwin has been watching this specific market for over 30 years — through fire...
Episode 1-- 25,000 Cabins — Are We Doing This Right? 27.03.2026 25:01
SHOW NOTES When was the last time you sat down with another cabin owner or property manager in the Smoky Mountains and had an honest conversation — not a sales pitch, not a comparison of numbers, just a real conversation about how to do this better? If you're having trouble remembering, that's exactly what this forum was built for. In Episode 1, Tom Goodwin — CEO of Mountain Laurel Chalets and a 3...
Similar podcasts
Replaio is not a podcast publisher; show names, artwork and audio belong to their authors and are distributed through public RSS feeds.