The Smart IT Podcast

On this episode of The Smart IT Podcast, I welcomed Shawn Rolph, founder of Copycat, to the show to talk about creativity, resilience, and adaptation in the face of technological disruption. How does one bounce back from the AI rush when it disrupts your business model? and then turn around the innovate on other ways to provide value to the market and harness that same tech to support the new appr...

On this episode of The Smart IT Podcast, I welcomed Melissa Marks to the show to explore what leadership really means in today’s workplace. From employee engagement and culture to navigating layoffs, leading through adversity, and integrating AI responsibly, Melissa shared practical wisdom and human-centered strategies for building stronger organizations. 🔷 Smart IT - Leadership The conversation...

On this episode of The Smart IT Podcast, I welcomed Keenan Coke to the show, where we explored the role of Business Development Representatives (BDRs) in modern sales and how they set the tone for customer relationships. 🔷 Smart IT Workspace Construct - Sellers Perspective (BDR View) Keenan revealed why the BDR position is about more than just cold calls. It’s about starting conversations, buildi...

From Frustration to Action: Putting Tech to Work to Help People - Innerhive Demo On this episode of The Smart IT Podcast, I welcomed Crystal Gallo back to the show to walk me through the Innerhive solution. This is the full demo. https://lnkd.in/grVz8kk5 🔷 From Frustration to Action: Putting Tech to Work to Help People #SmartIT #innerhive #caregiving Production: Brilliant Beam Media Show notes:...

On this episode of The Smart IT Podcast , I welcomed Crystal Gallo to the show. She is the founder of Innerhive , whose mission is to end caregiver burnout. The solution was born from her personal experience navigating the overwhelming and emotional journey of caring for loved ones with medical issues. 🔷 From Frustration to Action: Putting Tech to Work to Help People We discussed the challenges f...

On this episode of The Smart IT Podcast, I welcomed Jared Webb to the show for an discussion on the future of IT operating models. We reflected on how different companies, even those of similar size and industry, approached IT strategy in unique ways, shaped by leadership style, risk appetite, and business goals. We explored how many IT teams had shifted from building large in-house teams to adopt...

In this episode of The Smart IT Podcast, I welcomed Lindsey Morrison, MBA and Katherine R. Dollar to the show to unpack the changing dynamics of the buyer–seller experience for IT. The discussion highlighted how traditional marketing tactics had left buyers fatigued and often defensive in follow up situations. 🔷 Workspace Construct Discussion | Improving the Buyer/Seller Experience The real found...

On this episode of The Smart IT Podcast, I welcomed Mike Woodward to the show to discuss the growing pressures on IT leaders to manage complex cyber risks with limited budgets and resources. They are facing more threats, false positives, vendor noise, and budget constraints. We explored how Cyber Risk Quantification (CRQ) can shift cybersecurity conversations from vague threat warnings to clear, d...

On this episode of The Smart IT Podcast, I welcomed Christopher Reed, Field CTO for the Americas at Omnissa, to the show. We explored the evolving landscape of remote work in 2025 and beyond. We delved into the challenges and opportunities of “Anywhere, Anytime” computing, where IT must secure and support productivity across diverse environments. We discussed the critical need for flexible, secure...

On this episode of the Smart IT Podcast, I welcomed Eknauth Persaud from Ayoka Systems to the show to chat about the future of software development. We explored the evolving landscape of software development, the impact and role of AI, and the human experience of using technology. Eknauth shared a forward-looking perspective on how technology should enhance human relationships and user experiences...

On this episode of the Smart IT Podcast, I welcomed Kat Rector to the show to chat about harnessing the power of your human talent. We explored the evolving landscape of IT leadership, data strategy, and workforce development. We reflected on the growing importance of real-time data, AI as a force multiplier, and the need for cultural transformation within organizations to adapt to rapid technolog...

In this episode of The Smart IT Podcast, I continued my conversation with Diana Polansky, from the world of marketing working with innovators and their startups, to interview me about the The Smart IT: Buyer-Seller Workspace Construct. This is Part 2 of 2 of our episode. Our discussion continued our deep dive into the evolving intersection of technology, marketing, sales, and technology seller's g...

In this episode of The Smart IT Podcast, I invited Diana Polansky , from the world of marketing working with innovators and their startups, to interview me about the The Smart IT: Buyer-Seller Workspace Construct. This will be Part 1 of 2 of the episode. Our discussion offered a deep dive into the evolving intersection of technology, marketing, sales, and technology seller's growth. We explored th...

How Top IT Sellers Build Trust, Solve Real Problems, and Stay Top of Mind In this episode of The Smart IT Podcast, I sat down with Nick Kaderli to dive into the human side of tech sales, chatting about what happens behind the scenes, why timing and empathy matter, and how great reps don’t just close deals but rather build long-term relationships. 🔑 Key Takeaways ▪️ Partnership matters: Junior sel...

In this episode of The Smart IT Podcast, I welcomed Paula Rosecky and Katherine R. Dollar to the show to chat about the complexities of the buyer-seller relationship in the technology marketplace. This is another in a series for the "Smart IT Workspace Construct: Market" for improving the Buyer-Seller Experience. We explored the importance of understanding buyer needs, the role of storytelling in...

In this episode of The Smart IT podcast, I welcomed Jeff Lowder, a seasoned risk professional and author of the upcoming Information Risk Management Body of Knowledge (IRMBOK), to the show. The conversation centered on how risk management professionals must evolve beyond traditional roles to become strategic partners in decision-making. Modern IT demands a deeper understanding of business objectiv...

In this episode of The Smart IT podcast, I welcomed Victor L. Malloy to the show. We discussed the evolving role of IT professionals, the importance of purpose, and navigating a successful career in technology. We explored the generational shift between “digital immigrants” who grew up with early computing (like punch cards and DOS) and “digital natives” born into today’s AI-driven world. He empha...

In this episode of the The Smart IT podcast, I welcomed Derek Krein, to the show. We discussed cybersecurity and the challenges organizations face in protecting themselves from threats. The conversation explored the importance of validating the effectiveness of cybersecurity investments. The focus shifted to evaluating security controls, with an emphasis on technical assessments using various tool...

add-in notes

In this episode of the The Smart IT podcast, I welcomed Syya Yasotornrat, Sarah Welch, and Elizabeth Goins, on a panel discussion of "Ways IT Professionals can Express their Voice". In this episode, we set out to help out IT here in a little different way today. We want IT to express themselves, to express their voice to their internal teams, and to the rest of the world. So a lot of time, technic...

In this episode of the The Smart IT podcast, I welcomed Katherine R. Dollar back to the show. The conversation explored the Smart IT Workspace Construct and its application in facilitating conversations about IT and technology across different audiences. We discussed Katherine's book "Deciphering Intentions" and its role in helping CMOs and VP of Sales to improve their buyers experience in navigat...

Summary: On this episode of The Smart IT Podcast, I welcomed Hattie Horn, to the show. We discussed the why, what, and how of managing change in organizations. The topic was Organizational Change Management (OCM), a discipline that helps organizations navigate and implement changes effectively. It involves activities and processes that focus on people, communication, and behavior. The challen...

On this episode of The Smart IT Podcast , I welcomed Ashley Morgan to the show.  We discussed the importance of design and the experience of the end user. We kicked off the episode reflecting on our recent facilitation certification program with Voltage Control and the process of creating a portfolio to showcase our facilitation skills. We discussed the role of facilitation in leadership and...

On this episode of The Smart IT Podcast , I welcomed Tess Hermes and Lauren Guilbeaux , founders of yes&sell , to the show. Their company provides Improv-based sales training. We tackled the frustration buyers often experience when salespeople fail to actively listen and adapt their approach based on the their feedback. They discussed the importance of human connection and improvisation skills...

Smart IT: An Approach to Getting the Important Things Done. Announcing the SMART IT Workspace Construct! A Workspace Construct to facilitate Exploration & Collaboration across a wide & diverse IT and business audience. Explore your IT through the lens of Hathagan, Inc. - Business Model Innovation - Enterprise Architecture - IT Operating Model - Cyber Risk Management - Enterprise Risk Manag...