The Small Business Podcast - from Breakout

 Liam ( recording solo this week) shares lessons from his learning & development days on how to create "pull clients" who arrive interested and ready, achevied by repurposing one clear message across multiple formats.  Learn why consistent exposure across platforms matters, how to turn your best conversation into repeatable assets (video, audio, written, visual, checksheets), and how...

Today, Farley and Liam dive into one of the most underrated skills in business: making people feel genuinely welcome . Not just saying it… actually showing it. They explore why the small things: the smile, the tone the way you greet someone the way you include them ... and how they can completely change how customers feel about your business. And why trying to please everyone is not only impossibl...

Have you got an authentic About You video that give your business an unfair advantage? In this episode Farley and Liam explain why a short, well‑crafted video that explains who you are, what you do, and why you care can do the heavy lifting of sales and trust‑building for you, over and over again.  When done right, it becomes the conversation you wish you could have with every prospect: clear, con...

In this episode of The Small Business Podcast for Small Businesses , we dive into the five most common mistakes that hold business owners back, the ones we’ve made ourselves, the ones we see every week, and the ones that quietly slow down growth without you even realising. We’re not here to shame anyone. Mistakes are normal. They’re part of the journey. But when you know what to look out for and h...

In this episode of The Small Business Podcast for Small Businesses , Farley breaks down why Google My Business (now Google Business Profile) is one of the most powerful free tools available to small business owners. If you don’t have a website yet, don’t use social media, or simply want more local customers to find you, this episode explains how Google My Business can act as your online shop windo...

In this episode of The Small Business Podcast for Small Businesses , Farley and Liam talk about why Canva is one of the most powerful tools a small business owner can use... not for copying trends, but for building a recognisable, trustworthy brand. We discuss how Canva helps you create on easy mode, helping you to produce consistent, professional, on‑brand content that stands out in a crowded fee...

In Part 2 of this special mini‑series, Farley takes the lead as David Rudd (Steven Burton & Co) and Benjamin Jerome (Holmes & Hills Solicitors) return to dig deeper into what real value looks like in professional services and why it goes far beyond charging by the hour or minute. This episode explores how accountants and solicitors can deliver meaningful, long‑term results by focusing on r...

Liam is joined by David from Steven Burton & Co and Ben from Holmes and Hills Solicitors for a practical conversation about turning professional expertise into the outcomes clients actually want.  This episode focuses on the first steps of relationship building: creating confidence at first contact, listening to real client needs, and setting the tone for long‑term trust. You’ll hear actionabl...

Farley is joined by Liam to unpack why confidence and self‑belief are as essential to running a small business as a good product or service.  They explore how confidence opens doors, attracts customers, and helps you make bolder decisions, while also exposing you to criticism and scrutiny.  The conversation tackles the uniquely British tendency to stay modest and avoid bragging, how that can hold...

Great customer service doesn’t have to mean more admin, more stress, or more hours in the day. In this episode of The Small Business Podcast for Small Businesses , Liam and Farley break down five practical, instantly‑actionable ideas that help you deliver a better customer experience while reducing the amount of admin on your plate. Whether you’re a one‑person business or a growing team, these sma...

Here’s a search‑optimised title and description for your Making Tax Digital episode, fully aligned with the latest HMRC guidance and including the links you requested. 🎙️ Episode Title Making Tax Digital Explained: Thresholds, Deadlines & What Small Businesses Need to Do ✨ Episode Description In this episode of The Small Business Podcast for Small Businesses , Farley breaks down Making Tax Di...

Finding the right space for your small business isn’t just about four walls and a roof- it’s about choosing an environment that supports your growth, your mindset, and the way you work.  In this episode of The Small Business Podcast for Small Businesses , we take you behind the scenes of our own journey to find the perfect location. We talk honestly about the challenges, (can you believe it was be...

This week on The Small Business Podcast for Small Businesses , Farley and Liam dive into the real, practical benefits of co‑working and desk hire—and why it’s becoming a game‑changer for freelancers, remote workers, and small business owners across Suffolk. With the relaunch of Suffolk Creative Spaces at the Stour Valley Business Centre in Sudbury, they explore what co‑working actually is (and wha...

If you’re a UK small business owner who’s ever felt like your plans went sideways, this episode will remind you that sometimes the “wrong” goal is what leads you to the right destination. 🎧 Tune in and discover how to turn missteps into momentum. This week on The Small Business Podcast for Small Businesses , Liam and Farley get honest about goals that don’t go to plan . . .and why that’s not only...

After a short break (and a very chaotic office move involving more cardboard boxes than any sane business should own), The Small Business Podcast for Small Businesses is officially back ... bigger, better, and ready to bring you even more of the tips, tricks, and ideas that help UK small business owners thrive. In this comeback episode, Farley shares what’s been happening behind the scenes: The mo...

In this episode of The Small Business Podcast for Small Businesses , Farley explores the growing role of AI in business and why it’s both a powerful tool and a potential pitfall. Farley breaks down: The biggest benefits of AI for small businesses, from saving time to streamlining workflows Why AI can’t replace your experience, judgment, and personal touch The risks of relying on AI’s “people‑pleas...

In this episode of The Small Business Podcast for Small Businesses , Farley sits down with Oli Cooke , a mindset and anxiety coach for high achievers, to explore his powerful ‘Fear to Clear’ method. Oli specialises in helping entrepreneurs and leaders rapidly shift at the root level—removing the mental blocks, lost time, and wasted energy that hold them back. Together, they discuss: How fear impac...

Running a business isn’t just about strategy and sales, it’s about who’s really in your corner .  In this episode of The Small Business Podcast for Small Businesses , Farley explores the emotional side of entrepreneurship. How to identify your true friends in business... And why surrounding yourself with the right people can make or break your journey. Farley shares: The subtle signs of genuine su...

In this episode of The Small Business Podcast for Small Businesses , Farley is joined by Laura from Get Set UK to shine a light on a topic that’s often overlooked ... good health at work . Funded by Suffolk County Council , this initiative supports small, medium, and large businesses to make simple, practical changes that have a big impact on staff wellbeing and business success. And it’s not just...

In this inspiring episode of The Small Business Podcast for Small Businesses , Farley sits down with Sophie from Berries and Basil , a local florist who’s redefining what it means to run a “small” business. Over the past five years, Sophie has grown her one-woman operation into a thriving brand, culminating in her dream role as the floral designer for a celebrity wedding this year.  She shares the...

Farley breaks down how small business owners can build a healthy, high‑trust community, online, at networking events, and in local meetups. Without letting cliques take root. She explains why cliques quietly damage growth, how to design inclusive spaces, and practical ways to turn community into collaborative momentum. What you’ll learn Why cliques hurt growth: How gatekeeping erodes trust, divers...

In this episode of The Small Business Podcast for Small Businesses , Farley sits down with David Rudd of Steven Burton & Co Limited to uncover a new approach to accounting.  David believes that accounts should be done differently, if you want to run a successful business. Rather than just delivering bad news about what you owe, David’s team collaborates with business owners to anticipate chall...

In this week’s episode of The Small Business Podcast for Small Businesses , Farley tackles the hot topic of AI vs authenticity . With everyone pasting the same templated content, how can your brand stand out? Farley explores: Why copy-paste AI content falls flat Smart ways to integrate AI into your workflow Common pitfalls to avoid when automating Strategies to keep your unique voice and values fr...

In this week’s episode of The Small Business Podcast for Small Businesses , Farley shares why waiting until January to review your business is a missed opportunity .  A mid-year check-in helps you stay agile, spot what’s working (and what’s not), and make smart decisions while there’s still time to pivot. Farley walks through: What to review at the halfway mark How to spot trends and red flags ear...

Thinking of using social media influencers to promote your business? In this episode of The Small Business Podcast for Small Businesses , Farley unpacks the truth behind influencer marketing. Learn how it works, why it's so powerful, and what you need to watch out for. From micro-influencers to viral partnerships, she shares the pros, cons, and key questions to ask before diving in. Learn how...